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Address: 1 Renaissance Way, The Water Club Hotel, Atlantic City, NJ 08401-6001
Phone Number: +1 800-800-8817
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TripAdvisor Reviewer Highlights

Read all 62 reviews
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  • 34
    Excellent
  • 13
    Very good
  • 5
    Average
  • 3
    Poor
  • 6
    Terrible
Wonderful experience, beautiful spa area.

My husband and I both experienced different services at Immersion. I love the idea you have access to the pool and hot tubs for the entire day. It is beautiful and peaceful... read more

4 of 5 bubblesReviewed 11 October 2016
yummimummi1
,
Philadelphia, Pennsylvania
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62 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Somerset, Massachusetts
Level Contributor
78 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 15 October 2016 via mobile

Took advantage of the spa week special and booked a massage. It was a wonderful experience all around. Spent the day relaxing by the pool and taking in the amazing views! Going during the week was a great option as we had the place to ourselves for the majority of the day. Already looking forward to my next visit. Immersion... More 

Helpful?
Thank jede
Philadelphia, Pennsylvania
Level Contributor
363 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 159 helpful votes
4 of 5 bubbles Reviewed 11 October 2016

My husband and I both experienced different services at Immersion. I love the idea you have access to the pool and hot tubs for the entire day. It is beautiful and peaceful... We should have tried this sooner. I had a body wrap and he had a de-stress massage. I never had a wrap before so I was not sure... More 

Helpful?
Thank yummimummi1
Philadelphia, Pennsylvania
Level Contributor
37 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 30 August 2016

My favorite spa to date. Go during the week--we were practically the only ones there. The people who work there are super nice & down-to-earth. I had a facial and it was very relaxing and the esthetician was friendly, helpful, and didn't force products on me. My friend and I spent the entire afternoon there. We ordered lunch & wine... More 

Helpful?
1 Thank PhillyMissy
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 July 2016

The most relaxing spa experience ever. Spend the whole day lounging / napping near a window with wonderful views of the sea, relax in a hot tub, or meditate in a steam room. The Immersion Spa will whisk you away to another place! The decor and friendliness of the staff make you appreciate your surroundings.

Helpful?
Thank Ken H
Centreville, Maryland
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 April 2016 via mobile

I recently spent the day, and almost $1000.00 at the Immersion Spa. I chose the spa due to the Ayurvedic body treatments that they offer. Within two minutes of the services, it was obvious that the therapist had no knowledge or training in Ayurveda. I am a spa owner, and visit spa's worldwide and am appalled that they would put... More 

Helpful?
2 Thank isabelbj
Joanna M, Guest Relations Manager at Immersion Spa, responded to this review

Isabelbj- We’re sorry your treatment didn’t meet your expectations. While our staff has been properly trained and certified, and receives continuous training, we know that your therapist missed an element of your treatment. We apologize again that your experience was not what it should have been and are grateful that you spoke with us that day so that we were... More 

Mount Gretna, Pennsylvania
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 25 April 2016 via mobile

We travel several times a month, and always use spa services. My fiancé booked a couples massage, this was booked in December. Our trip was this past weekend in April. He thought he had booked a couples massage, but we did not have a confirmation. So he called the spa two days before the trip to book a couples massage,... More 

Helpful?
1 Thank Lisa S
Chambersburg, PA
Level Contributor
296 reviews
65 attraction reviews
common_n_attraction_reviews_1bd8 140 helpful votes
5 of 5 bubbles Reviewed 20 February 2016

Immersion Spa was fabulous! Spent a day here enjoying a terrific massage and other services. Loved the fresh figs and juice in the waiting area. Massage therapist was outstanding. Only the best get hired here. Hated to leave but will definitely return!

Helpful?
Thank graymar6
Baltimore, Maryland
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 16 January 2016

I tried this spa last year with my daughter and while in quiet room the staff were so loud complaining about work hours. The treatment I wanted was only offered here. The spa was dirty and there were stains on the upholstery. I reported this to manager as I did the first time and I got lip service. Prices astronomical... More 

Helpful?
Thank Joan F
Joanna M, Guest Relations Manager at Immersion Spa, responded to this review

JoanF – We deeply regret the condition that you found Immersion Spa during your recent visit. We apologize that you were disturbed by staff while in the quiet area and assure you that the customer service you received has been brought to the attention of our Spa Director. Additionally, we are priced competitively with similar Spas in Atlantic City. More 

East Rutherford, New Jersey
Level Contributor
57 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 31 December 2015

This was my first visit to Immersion Spa and it was lovely! I was with 4 friends and we all had deep tissue massages. The spa was very relaxing, clean and for the most part spacious. Check in was a breeze with the gentleman who rang us up being very friendly. I appreciate that they include the gratuity on your... More 

Helpful?
Thank formerDiMaria
Atlantic City, New Jersey
Level Contributor
37 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 10 October 2015 via mobile

The spsa and atmosphere was amazing. The guy in the mens locker room (young guy), was really nice and helpful. Our two spa massage'ers were super fantastic. The couples spa is amazing. It really is. I wish they gave you more chocolate though. The only complaint that I have is, that this being a higher end hotrl and spa is... More 

Helpful?
Thank John L

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