Castle Zaman
Castle Zaman
4.5
About
The Castle hosts the only slow-food restaurant in the region, swimming pool, cocktail bar and treasure dungeon (gift shop).
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4.5
303 reviews
Excellent
209
Very good
40
Average
18
Poor
5
Terrible
31
Racheli
Ginaton, Israel3 contributions
Sep 2023 • Couples
It’s very nice place with a good food although unfortunately we didn’t eat meet because they didn’t accept our reservation as we didn’t pay in advance… which we didn’t know that we should…
Make long short, We made in order via there site and receive confirmation. When we arrived we notified that we don’t have reservation as we didn’t pay in advance so we can order only fish…
The man in the parking was very unpleasant and also the owner when she keep explaining to us that as we didn’t pay they didn’t cook for us…she didn’t try to find a solution or understand the situation she keep telling us that we don’t have an order so we can eat only fish… which it’s definitely not the reason we arrived to this restaurant.
One more thing, when we ask to settle the payment we realized that they charge us more for the cocktails. It looks like a method because more guests complained about that… so please pay attention that you received an email regarding the payment and check your bill…
One more thing, from the first moment it’s very important to them to notifying about place rules and how much you will pay if you won’t keep them… not a nice feeling/ welcome.
Make long short, We made in order via there site and receive confirmation. When we arrived we notified that we don’t have reservation as we didn’t pay in advance so we can order only fish…
The man in the parking was very unpleasant and also the owner when she keep explaining to us that as we didn’t pay they didn’t cook for us…she didn’t try to find a solution or understand the situation she keep telling us that we don’t have an order so we can eat only fish… which it’s definitely not the reason we arrived to this restaurant.
One more thing, when we ask to settle the payment we realized that they charge us more for the cocktails. It looks like a method because more guests complained about that… so please pay attention that you received an email regarding the payment and check your bill…
One more thing, from the first moment it’s very important to them to notifying about place rules and how much you will pay if you won’t keep them… not a nice feeling/ welcome.
Written 24 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dina E
1 contribution
Sep 2023 • Friends
Summarizing the most terrible experience I had on 1/9/2023 at castle zaman:
-long process for reservation
-repetition of their rules made us feel very uncomfortable to even walk in the place freely at first.
-The rule for the swimwear was clear on their website and as quoted “No pond dipping allowed with any type of clothing except a swimsuit (no t-shirts, body suits, underwear, boxers …etc).”
which was very clear and confirmed.
Noting that their confirmation mail before payment stated “failure to abide this regulation will result in denied entry into the premises and the loss of one’s right to a refund” their justification on the website “the artificial pond can not have high percentage of chlorine due to fabric interaction with water”
We walked in, dipped in the pond and SUDDENLY the lady came and asked to get out of the pond for wearing a bikini set that consists of a top and micro skirt and she’ll charge a penalty of EGP1,000 for breaking the above mentioned rule
And
UNFORTUNATELY, we ran a very huge debate about what is the standard swimsuit and whats not, and the two ladies were talking like computerized humans that cannot even communicate in a decent way.
We noticed other Non-Egyptian guests were as well very upset for same reasons.
Noting that there were others wearing big Hats of straw, cotton and polyester material and it was SURPRISINGLY fine, accessories such as necklaces, bracelets, sunglasses and plastic materials were fine for them too.
From my own experience there, I THINK THEY HAVE TO CHANGE THE WORDING OF THEIR RULE FOR LADIES SWIMWEAR TO BE “ ANY SWIMSUIT THAT COVERS THE BUTT IS NOT ALLOWED” to be clear enough for everybody to avoid such debates
Although they saw us before dipping into the pond and no one said you’re not allowed they just leave you and then get you out to pay the penalty in the rudest way
-upon requesting our bill the lady said the total figure out loud without allowing us to have a look on our bill, we requested to have a look
We saw the bill after requesting to do so we had a quick look and saw the figure matches what she said and paid,
After we got out of the place the lady ran after us and told us “YOU SAW THE BILL AND SAID IT WAS OKAY AND THE BILL IS NOT YOURS” in the toughest sound ever Meanwhile, its her fault to mistakenly swap our bill with other table and as mentioned, she did not give us the bill until requested
She again just said the figure of the correct check and attached another extra check for the penalty and we asked to see it she refused and asked us to pay extra EGP140.00 over the penalty worth EGP1,000.00 to see the check and threatened that shes gonna call the police if we refuse to pay that extra charge of EGP140.00
The place has a nice view but Overall experience that the place is overrated the stew food is okay but the quality of the veal and its taste is average noting that take away is not allowed as if its an open buffet though you have to pre-order and pay for your chosen plate through the reservation process though mentioned in the confirmation email before payment that (already prepared meals can be wrapped to go)
-long process for reservation
-repetition of their rules made us feel very uncomfortable to even walk in the place freely at first.
-The rule for the swimwear was clear on their website and as quoted “No pond dipping allowed with any type of clothing except a swimsuit (no t-shirts, body suits, underwear, boxers …etc).”
which was very clear and confirmed.
Noting that their confirmation mail before payment stated “failure to abide this regulation will result in denied entry into the premises and the loss of one’s right to a refund” their justification on the website “the artificial pond can not have high percentage of chlorine due to fabric interaction with water”
We walked in, dipped in the pond and SUDDENLY the lady came and asked to get out of the pond for wearing a bikini set that consists of a top and micro skirt and she’ll charge a penalty of EGP1,000 for breaking the above mentioned rule
And
UNFORTUNATELY, we ran a very huge debate about what is the standard swimsuit and whats not, and the two ladies were talking like computerized humans that cannot even communicate in a decent way.
We noticed other Non-Egyptian guests were as well very upset for same reasons.
Noting that there were others wearing big Hats of straw, cotton and polyester material and it was SURPRISINGLY fine, accessories such as necklaces, bracelets, sunglasses and plastic materials were fine for them too.
From my own experience there, I THINK THEY HAVE TO CHANGE THE WORDING OF THEIR RULE FOR LADIES SWIMWEAR TO BE “ ANY SWIMSUIT THAT COVERS THE BUTT IS NOT ALLOWED” to be clear enough for everybody to avoid such debates
Although they saw us before dipping into the pond and no one said you’re not allowed they just leave you and then get you out to pay the penalty in the rudest way
-upon requesting our bill the lady said the total figure out loud without allowing us to have a look on our bill, we requested to have a look
We saw the bill after requesting to do so we had a quick look and saw the figure matches what she said and paid,
After we got out of the place the lady ran after us and told us “YOU SAW THE BILL AND SAID IT WAS OKAY AND THE BILL IS NOT YOURS” in the toughest sound ever Meanwhile, its her fault to mistakenly swap our bill with other table and as mentioned, she did not give us the bill until requested
She again just said the figure of the correct check and attached another extra check for the penalty and we asked to see it she refused and asked us to pay extra EGP140.00 over the penalty worth EGP1,000.00 to see the check and threatened that shes gonna call the police if we refuse to pay that extra charge of EGP140.00
The place has a nice view but Overall experience that the place is overrated the stew food is okay but the quality of the veal and its taste is average noting that take away is not allowed as if its an open buffet though you have to pre-order and pay for your chosen plate through the reservation process though mentioned in the confirmation email before payment that (already prepared meals can be wrapped to go)
Written 10 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MMekky
Cairo, Egypt8 contributions
Sep 2023 • Friends
Me and my friends spent the worst day in our vacation in this place starting with the staff attitude and ending with the overcharged bill due to their indirect swimwear standards
Overrated and totally not recommended
Over billing:
they said it’s not allowed to swim in the pond with any clothes as the cotton is not allowed in the pond because it will react with something i can’t remember as the lady in the bar mentioned the thing which we understand but our friend was wearing a 100% swimwear they charged her 1000 EGP although she was wearing 100% swimwear not a burkini or any cotton material
Food:
We ordered 4 veal and 1 salmon
The salmon was good and tasty but the veal was over salty even the vegetables was very salty and when we asked to take the salmon plate takeaway the lady at the restaurant said they don’t have a takeaway which is very weird as i pay for this food and it’s not an open buffet it’s actually my food
Place view :
They have an amazing view with good music the only good thing in this place
Overrated and totally not recommended
Over billing:
they said it’s not allowed to swim in the pond with any clothes as the cotton is not allowed in the pond because it will react with something i can’t remember as the lady in the bar mentioned the thing which we understand but our friend was wearing a 100% swimwear they charged her 1000 EGP although she was wearing 100% swimwear not a burkini or any cotton material
Food:
We ordered 4 veal and 1 salmon
The salmon was good and tasty but the veal was over salty even the vegetables was very salty and when we asked to take the salmon plate takeaway the lady at the restaurant said they don’t have a takeaway which is very weird as i pay for this food and it’s not an open buffet it’s actually my food
Place view :
They have an amazing view with good music the only good thing in this place
Written 8 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Salma E
1 contribution
Aug 2023 • Couples
My husband and I went once before we started dating, then again after we started dating -where he actually proposed to me- then again after we got married. The place is beautiful, very clean, well-maintained…the scenery is amazing and its energy is very peaceful and serene. The food is PERFECT we got the ribs the first time and never thought about changing our order because of how delicious it always is. The staff are all very nice and welcoming especially Lucy who’s been nothing but kind to us. Whenever we go we have to chat with her for a bit because for us she’s a part of the Castle Zaman experience! Love that place 🤍
Written 18 August 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gali A
2 contributions
Jan 2023 • Friends
The place itself is definitely paradise. The food, the view, the quiet. But... And thats a huge but, the people that run the place, from the guard to the owner, have a lot to learn on human relations and kind service. They are all rude, have bad expressions and aggressive reactions. Unfortunately I will never go back and never recommend to relatives
Written 19 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hhf
6 contributions
May 2023 • Friends
What a view! Extremely clean place with amazing food and breathtaking views.
The staff is very helpful and clear rules to keep the pond clean for everyone.
The place has also a beautiful beach, so don’t forget your snorkel gear incase you want to take a swim to the corals - ask the staff for the best spot for snorkeling.
We had An amazing stay- would totally recommend it despite the reviews I saw before it here.
Thank you!
The staff is very helpful and clear rules to keep the pond clean for everyone.
The place has also a beautiful beach, so don’t forget your snorkel gear incase you want to take a swim to the corals - ask the staff for the best spot for snorkeling.
We had An amazing stay- would totally recommend it despite the reviews I saw before it here.
Thank you!
Written 21 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Coastal67631989602
1 contribution
Feb 2023 • Solo
The most special place in sainai amazing food beautiful view . Best hospitality. Place which is a real wonder
Written 21 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lobna ElSamahy
United Kingdom14 contributions
May 2023 • Friends
The place is unbelievably beautiful. The food is so tasty i have never tasted anything that good in my life. The 1 star is because the manager (Lucy); the moment we set foot in the place she welcomed us with a set of rules in such a rude aggressive way, we didnt care much as the view was mesmerising so we listened to the rules and we carried on until we got in the pond and she came over and started yelling at my friend cause her swimsuit was more modest than the rest ( a 1 piece shorts female swimsuit) and her reason was the rules state that only swimsuites allowed in the pond and for some reason she was not convinced that my friends swimsuit is actually a swimsuit. Anyhow we didnt want our day to get ruined and my friend was already out of the pond and we decided that we dont need her attitude so we will just pay and leave so when i went and asked for the bill she said and i quote “ the rules are clear and if you dont know how to speak or read english you can read arabic” keep in mind am an Egyptian who live and work in the UK with French education, my friend with the modest swimsuit is a recruitment company owner with business worldwide, our 3rd friend is actually British and our 4th friend is an IT developer. I told her to stop talking and just give us the bill to leave but she kept going for not less than 20 mins and all i can think of is googling a picture of a bodysuit (cause she said that what my friend is wearing is a bodysuit not a swimsuit) and showing it to her but how rude, unprofessional and impolite she was made me just wanna leave as her attitude is disgusting. I know this review is basically the same as 97% of the reviews here but that person is a virus in a beautiful amazing place and she needs to be stopped. Oh yeah and before we leave she had the audacity to ask us not to write a bad review 😂
Written 21 May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Farida S
1 contribution
Apr 2023 • Friends
The food is not as expected or as spoken about in the past, the molokheya is a real disappointment and the whole food experience is so poor and not worth the expenses paid for! Definitely avoid the music ruins the view for you
Written 29 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
nastassia e
1 contribution
Apr 2023 • Couples
Best place everrrrr!! I was just amazed by the beauty of the place. The food was more than perfect, the music , the cleanliness and of course the professionalism of those women working there !
Friendly and helpful Lucy and her staff made my experience unforgettable :) thank you ladies won’t be my last time..
Friendly and helpful Lucy and her staff made my experience unforgettable :) thank you ladies won’t be my last time..
Written 28 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DamiB
La Condamine, Monaco131 contributions
Hello, what is the minimum age?
castlezaman
Sinai, Taba9 contributions
16
Liridu
2 contributions
Hi, what is the price? I understand that there is a minimum reservation amount or entry fee?
chrisholmyard
Sofia, Bulgaria41 contributions
If you are Egyptian resident it's 600le if a tourist 1200le
Dina E
Alexandria, Egypt
Hi my kids are 7 and 5 years old, are they allowed in?
castlezaman
Sinai, Taba9 contributions
unfortunately not
Selina2955
Muenstertal, Germany
Welche Unterkünfte gibt es in der Nähe von Zaman Castle? Gibt es auch private Untekünfte außerhalb von Hotelanlagen?
Is this only a restaurant or you provide lodging too?
castlezaman
Sinai, Taba9 contributions
we are only a restaurant
Raed K
Cairo, Egypt165 contributions
Hi ,
Please inform me about your opening hours and your off days
Thanks
castlezaman
Sinai, Taba9 contributions
We're open from 12-9pm all week days
Mohamedhosny G
2 contributions
hello there can anyone tell me please how can I go there from sharm El sheikh.
n1950
Jeddah, Saudi Arabia14 contributions
Hi.. U can contact them on their page on Facebook and ask them . Good luck
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Claim your listingCASTLE ZAMAN: All You Need to Know BEFORE You Go (with Photos)
Frequently Asked Questions about Castle Zaman
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