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We recently used BWE from Bali to Gili Air, unfortunately Mother Nature turned on the seasonal high seas and all return cruises were cancelled from the government. Our trip over was 3 hours after stopping at other islands, however nice and smooth driving by the...More
Blue Water Express has been THE most professional outfit that I've dealt with since I landed in Indonesia. They were the most conscientious company on the tour here (Gili Air) from Bali a few days ago. They were the first (and I'm no sure only?)...More
I had done a lot of research and ended up booking Bluewater Express online before I left home... to be honest, I think we could have safely booked our transfers to Gili T once in Bali for much cheaper and still enduring we were on...More
From pickup at the hotel to drop off at Gili T, they were very professional, went through safety instructions, etc. Seemed highly organized compared to other operators. More expensive but worth the peace of mind!
Overall my partner and I had a great experience with Bluewater Express - a bit more expensive than competitors but mostly professional and great communication. Never any delays at ports, boat was fast, clean, comfortable, safe and friendly staff.
The one difficulty we had was...More
Date of experience: January 2019
BlueWater E, General Manager at BlueWater Express, responded to this reviewResponded 4 weeks ago
Thank you for your review.
Unfortunately there are lots of freelance taxi drivers in Padang Bai who impersonate the staff of the main operators in order to try to drum up more business. This is something that we are aware of and try...More
Perfect and flawless experience from start to finish. The pick up was on time and the boat, on both legs, departed on schedule. The boats had all the latest safety gear and the crew did an amazing job of ensuring all passengers safely embarked and...More
We arrived with a different boat company to Gili T and although meant to stay three nights we wanted to come back after 2 as the island wasn't for us. So I contacted Bluewater And they were very swift and even What's App called me....More
I would highly recommend you use this company. Great online customer service and once at the harbor it was easy to tell they lead the pack with their service and much more importantly their boats. The bluewater company took care of our luggage for us...More