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Bali Brio Fast Cruise - CLOSED

Jln. Danau Buyan no. 35A, Denpasar 80228, Indonesia
+62 361 270670
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Review Highlights
Probably the safest boats, by far the best service

I am french and spent 15 days in Indonesia (bali-gili-lombok), and had the occasion to read many... read more

Reviewed 6 June 2014
menamou
,
Paris, France
Awesome boat ride from gili T Island to nusa Lembongan

They were really organised and the boat had aircon had a movie playing and free wifi :) Defiantly... read more

Reviewed 3 June 2014
sambambi
,
Nusa Lembongan, Indonesia
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Overview
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A comfortable choice of sea-travel to Lembongan Island, Lombok Island and the three Gili Islands. Young fleet of fast-boat that travels on regularly, not only putting your safety front and center, but deliver those in the comfort others can only talk about. With you and your satisfaction as our main goals, simply put, excellence is our signature.
  • Excellent28%
  • Very good12%
  • Average4%
  • Poor4%
  • Terrible52%
6 Mar 2015
“Shambolic”
10 Feb 2015
“Brilliant Bali Brio”
LOCATION
Jln. Danau Buyan no. 35A, Denpasar 80228, Indonesia
CONTACT
Website
+62 361 270670

Similar Things to Do in Denpasar

Reviews (49)
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21 - 30 of 40 reviews

Reviewed 6 June 2014

I am french and spent 15 days in Indonesia (bali-gili-lombok), and had the occasion to read many scary reviews about speedboats and thought many times about taking the plane from bali to lombok instead of getting in a speedboat. I used sea express from amed...More

1  Thank menamou
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 9 June 2014

Dear Menamou, Thank you for choosing Bali Brio Cruise on your recent holiday in Bali and beyond, as well as for taking the time to write. Your observation is aligned with our effort to improve Bali Brio Cruise to the next level of guest's safety...More

Reviewed 3 June 2014

They were really organised and the boat had aircon had a movie playing and free wifi :) Defiantly recommend anyone to go with Bali brio if your looking for a more comfortable boat rideMore

Thank sambambi
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 4 June 2014

Dear Sambambi, Thank you for sharing us your travel experience with us. We're glad you enjoyed it however brief it was. We look forward to having you on your next trip to either one of our destination we're serving, soon. Best regards, Rahmat Julyanto General...More

Reviewed 27 May 2014

We used Bali Brio service for transport from Gili Trawangan to Lembongan, and then a few days later from Lembongan to Sanur. The girl in the office on Gili was knowledgable, quick and efficient. The boat has comfortable seats and air conditioning. They even played...More

Thank Aquamacy
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 29 May 2014

Dear Aquamacy, Thank you for your kind comments, and we are glad you found our service up to your expectation. We look forward to welcoming you back to Bali and beyond, on your next holiday to Indonesia. Best regards, Rahmat Julyanto General Manager

Reviewed 14 May 2014

Well where to start! First of all be aware that Bali Brio do NOT Have their own boats! I have read the responses to some of these reviews where someone at the company keeps talking about the introduction of new boats but in the 4...More

1  Thank Toughie459
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 26 May 2014

Dear Toughie459, Thank you for taking the time to write your less than stellar experience with our company. As the General Manager of the company, I am to be blamed for all of this shortfalls. The engine failure that caused our boat not running for...More

Reviewed 27 April 2014 via mobile

We were suppose to be collected at the air port to be transferred to an island... We were not collected so had to spend a fortune to get a taxi and book another hotel at the last minute. Then on our transfer from the island...More

Thank Meghann L
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 28 April 2014

Dear MeghanL, Thank you for taking the time to write. Your elaboration on our service shortfall is highly appreciated, however disheartening it is, and my apology for all the inconveniences you both had encountered due to it. I trust it was principally about the reliability...More

Reviewed 19 April 2014

Four friends, my wife and I used Bali Brio to get from Gili T to Nusa Lomb???? and then on to Bali the next day. Boat was really new and comfortable and the crew gave lots of info and reassurances regarding transfers etc. They even...More

Thank xoddsx
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 23 April 2014

Dear xoddsx, Thank you for sharing us your experience. Glad you had an enjoyable trip with us. We look forward to welcoming you back, soon. Best regards, Rahmat Julyanto General Manager

Reviewed 17 April 2014

Interesting that I received an apology six months after writing my scathing review of Bali Brio. Naturally the apology comes after this company has purchased a brand new vessel. It appears to me that this apology is nothing more than an attempt to drum up...More

Thank Chris C
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 19 April 2014

Dear Chris C., WITHOUT PREJUDICE Thank you for your updated comment. Allow me to re-new my unreserved apology for our poor performance back then, and for the lack of proper way of handling emergencies, such as the trip you went to. Thanks to your detailed...More

Reviewed 2 April 2014

I used this operator a few times last year in August and found them to be dishonest and unreliable. They were always at least 2 hours late. Had no communication between staff members. At one occasion I organised and paid a trip for my friend...More

Thank evy s
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 3 April 2014

Dear Ms. Evy S, Thank you for your valuable input on how we were performing.last year, and I deeply regret the inconveniences it had caused you in any ways. The points you stated are our benchmark for our on-going effort to re-shape the company moving...More

Reviewed 8 March 2014

I have just been the first 'passenger' prior to purification of their own new boat (happening as I write) built to specs in Jakarta. Glad to hear it seeing how this morning's (leased) boat did break down briefly. Speaking to GM it appears this company...More

1  Thank AliRobPerth
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 11 March 2014

Dear AliRobPerth, Thank you for taking the time to write, and however brief the journey back to Sanur was, I certainly hope you enjoyed it., as much I enjoyed chatting with you. Your kind words are much appreciated, and I look forward to welcoming you...More

Reviewed 7 March 2014

Staff professional, boat spotless and comfy. Good price, no problems with hotel transfers would definaetely recommend them .

Thank Jackie D
GMBaliBrio, General Manager at Bali Brio Fast Cruise, responded to this reviewResponded 11 March 2014

Dear Jackie D, Thank you for your kind comments. We are delighted to know that you enjoyed your sea-faring journey with us. We look forward to welcoming you back on board of Bali Brio 3 fast boat very soon. Sincerely yours, Rahmat Julyanto

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