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Review Highlights
Painful experience.

If you want to get a massage from Edwina Scissor Hands, this is your place. After asking to change... read more

Reviewed 27 September 2018
Sydney, Australia
via mobile
Terrible Massage and Overpriced !!!!

Save your money don’t go here ! I paid 400,000 for 60 min massage and it was pathetic. The pressure... read more

Reviewed 8 August 2018
Yana S
via mobile
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Traveller Overview
  • Excellent9%
  • Very good27%
  • Average9%
  • Poor0%
  • Terrible55%
27 Sep 2018
“Painful experience.”
7 Aug 2018
“Terrible Massage and Overpriced !!!!”
Suggested duration: < 1 hour
Jl. Siligita B1 no. 6, Nusa Dua 80363, Indonesia
+62 361 775115
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Reviews (22)
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Reviewed 27 September 2018 via mobile

If you want to get a massage from Edwina Scissor Hands, this is your place. After asking to change pressure to soft, it only got harder. The head massage finale summed up the entire experience, painful. Overpriced for what they delivered.

Date of experience: September 2018
Thank Lamfish
Ocean Spa S, Manager at Ocean Spa, responded to this reviewResponded 3 weeks ago

Dear Mr / Mrs Lamfish Warmest greeting from Tropic and Ocean spa Thank you for being using our spa facilities. We will improve the quality of service for our therapist to be better in the future. Kind regards

Reviewed 8 August 2018 via mobile

Save your money don’t go here ! I paid 400,000 for 60 min massage and it was pathetic. The pressure wasn’t good . The staff aren’t certified . Not even doing massage , she was just lightly rubbing oil into my skin . Left the...More

Date of experience: August 2018
Thank Yana S
Reviewed 16 February 2018

Can only comment on the Fish Spa treatment as that's all I had. Excellent value and courteous staff. Was my first try at this and enjoyed the experience. Airconditioning was a welcome respite from a very very hot day.

Date of experience: February 2018
Thank roxxoz
Ocean Spa S, Manager at Ocean Spa, responded to this reviewResponded 5 July 2018

Dear Customer Warmest Greeting from Ocean Spa Thank you for being using our facilities. look forward for next visit to Ocean spa. Kind Regards

Reviewed 4 February 2018 via mobile

We called in while shopping in the Bali connection mall passed several other spas but was told this was one of the better ones and not disappointed we both had massages my wife reflexology for an hour and I had back and feet .very relaxing...More

Date of experience: January 2018
Thank phillip r
Reviewed 18 May 2017 via mobile

That is the worst waxing I've ever had. Not only they waxed 2/3 of my eyebrows and left it shapeless, but also damaged my skin! When they done waxing and try to remove the wax on my eyes, they did it really really hard and...More

Date of experience: May 2017
2  Thank Christine W
Management response:Responded 31 May 2017

Dear Customer Warmest greeting from Tropic and Ocean Spa. We do apologize for inconvenience during your waxing. thank you for the comments that you have given to us to improve our product and we do hope you do not give up to come back into...More

Reviewed 8 April 2016 via mobile

The staff are rude, the place is dirty and the massage was poor. My lady had a cold, she sniffled, blew her nose and then continued to massage me. Yuk!More

Date of experience: April 2016
Thank IanB1965
Management response:Responded 17 February 2017

Dear customer Thank you very much for your comments therefore we will improve the standard quality of service. we apologize for the inconvenience during your treatment. next visit when you come to our spa you will not accept the quality as before in addition it...More

Reviewed 4 April 2016

While shopping at Bali Collection we saw several spas and massage businesses. Though we did not have a reservation we were able to get a 2 hour massage at Ocean Spa. I think we paid a little more that had we opted for one of...More

Date of experience: March 2016
Thank 495samuele
Management response:Responded 17 February 2017

Dear Customer, Thank you very much for the comment and for being using our facilities. I am glad when we got the customer with satisfying service. We expected if you come to Bali we will see you again. Kind Regards

Reviewed 17 February 2016 via mobile

Dirty, low life thieves, promise you one thing and deliver another. There are many many other spas inside Bali collection and I'd try them all before even considering returning here... Paid for two massages (my wife and I) and after one they refused to do...More

Date of experience: February 2016
1  Thank hirsty17
Reviewed 26 October 2015 via mobile

My wife and I had about 6 or so massages here. Usually 60 minute Balinese. The rooms are spacious and clean and the price reasonable 200,000 rupiah before 2pm. Daiyou was an excellent masseuse and I found all of them adjusted pressure after feedback. Recommended

Date of experience: October 2015
Thank IanB1965
Reviewed 28 May 2015 via mobile

I had reflexology. I've had reflexology many times this was by far the worst experience. It was half hearted with no real effort. To add to the experience the price charged at the end of the treatment was different to the price quoted prior and...More

Date of experience: May 2015
Thank lizmal84
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