We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: Taman Sampoerna 6, Surabaya 60163, Indonesia
Phone Number:
+62 31 3539000
Website
Today
09:00 - 22:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 22:00

TripAdvisor Reviewer Highlights

Read all 988 reviews
Visitor rating
  • 209
    Excellent
  • 241
    Very good
  • 80
    Average
  • 3
    Poor
  • 1
    Terrible
Interesting place and a lot of nostalgia

The museum is okay, highly interesting to see the production.fine café next door with good atmosphere and good food

4 of 5 bubblesReviewed 3 days ago
zipzie
,
Surabaya
via mobile
Add Photo Write a Review

988 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 534: English reviews
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I really enjoy visiting this museum. The visitor doesn't need to pay when entering the museum. There is a lot of information about Sampoerna history, visitor can see the process to make a cigarette. This museum also offers city tour by bus and it's also free

Helpful?
Thank Fetty L
Surabaya
Level Contributor
50 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW via mobile

The museum is okay, highly interesting to see the production.fine café next door with good atmosphere and good food

Helpful?
Thank zipzie
Surabaya, Indonesia
Level Contributor
5 reviews
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Worth to visit. Interesting museum. Its a combination of a well known brand Cigarettes factory of Indonesia, a museum and a nice restaurant. Historical Tourism Bus also provided for free for those who wants to around the city

Helpful?
Thank nofiprawiromisastro
Surabaya, Indonesia
Level Contributor
48 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 1 week ago

Love this museum and the restaurant. I eat at the restaurant for 2 times. The menu for me was ok. Cozy place to hangout with your friends

Helpful?
Thank alicia s
Level Contributor
19 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

One of the most visited museum in Surabaya. It has stuffs from back in the day when the earlier tobacco factory was build. They also offer free city tour to Surabaya Old Town part, temple visit etc in their unique mini bus.

Helpful?
Thank Indah S
Level Contributor
26 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 2 weeks ago

Here we can see the history of cigarette, from the plate, the types of tobacco, until the evolution on packaging design, matches design and the original machines that were used to produce the cigarette since the beginning. However, there's some kind of smell filled in the air - thinks it's the smell of tobacco. which i don't like too much,... More 

Helpful?
Thank Inge S
Level Contributor
12 reviews
3 attraction reviews
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I had been in Surabaya for couple of times and it's only because I bring my boy along that I search for educational spot, and I found Monkasel. It's nice to see and entering the submarine ship. Too bad it's lack of information provided nor tour guide. The movie played in a small room without proper seating arrangement, resulting hot... More 

Helpful?
Thank R T
Level Contributor
12 reviews
7 attraction reviews
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Most likely place for date and hangout with friend in surabaya, but for enter the museum you must 17 years-old already or more. If not ? You only get outside the building.

Helpful?
Thank sabilalfareza
2 reviews
3 of 5 bubbles Reviewed 3 weeks ago via mobile

Its free. But not much to see. I couldn't see the procces of making the cigars, I dont know why, because I visited during weekday and working hours.

Helpful?
Thank Anindita A
Melaka
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Environment 1. Area is clean but male toilet cannot be use during visit. 2. The arrangement of cigarette stuffs is really special and it provide the history of this company background as well. 3. 1st floor, you will see a cigarette factory and also a small short cigarette line in a isolate room. 4. They are selling T shirt, souvenir,... More 

Helpful?
1 Thank BlueDeepsea

Travellers who viewed Sampoerna Museum also viewed

 

Been to Sampoerna Museum? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sampoerna Museum and other visitors
4 questions
Ask a question
Huntington Beach CA

See all questions (4)

Questions? Get answers from Sampoerna Museum staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?