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Address: Taman Sampoerna 6, Surabaya 60163, Indonesia
Phone Number: +62 31 3539000
Website
Today
09:00 - 22:00
Open now
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Hours:
Sun - Sat 09:00 - 22:00

TripAdvisor Reviewer Highlights

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  • 205
    Excellent
  • 234
    Very good
  • 75
    Average
  • 3
    Poor
  • 2
    Terrible
Must visit in Surabaya

This museum show you the journey of Sampoerna family since the beginning until they become conglomerate in Cigarette industries. the building is actually their first cigarette... read more

4 of 5 bubblesReviewed 4 days ago
Armelita1973
,
Jakarta, Indonesia
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961 Reviews from our TripAdvisor Community

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Showing 519: English reviews
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

The hand rolled cigarettes problem is really an eye opener! The ladies are just very consistent and powerful. With one grap, they can accurately grab 20 sticks! WOW!

Helpful?
Thank Apple L
Jakarta, Indonesia
Level Contributor
68 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

This museum show you the journey of Sampoerna family since the beginning until they become conglomerate in Cigarette industries. the building is actually their first cigarette factory. The preserved the building and change into museum. there is a cafe beside the museum that worth to try.

Helpful?
Thank Armelita1973
Level Contributor
19 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 week ago

We recommend for tourists who are interested surrounds the old city of Surabaya with a bus provided on House of Sampoerna. We did a reservation in the morning (weekdays) for a scheduled departure at 1 pm. when we got in the House of Sampoerna, we surround the museum Sampoerna cigarette manufacture. the museum was laid out with neat and attractive.... More 

Helpful?
Thank Nenci P
Surabaya, Indonesia
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 1 week ago via mobile

U should visit this place because its very recommended and its free entry so if u dont like it u can just leave it without disappointed because of the entry fee ha ha

Helpful?
Thank adrianha0621
Jakarta
Level Contributor
91 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

Great well preserved and highly maintained heritage building with the story of Sampoerna conglo. Impressive. Cafe served delicious food

Helpful?
Thank dtravelatte
Denpasar, Indonesia
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

From my place to go this museun not to far. Both are in the city area. From Kapas Krampung to Sampoerna Museum it just spent IDR. 20.000 with GrabCar. When you go in, you may get the best quality tabacco smell and a lot of history also several souvenir they sell. Snap some pictures, and may also have cafe you... More 

Helpful?
Thank IwanYoelianto
Washington DC, District of Columbia
Level Contributor
964 reviews
825 attraction reviews
common_n_attraction_reviews_1bd8 528 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

I visited this attraction on my last day in Surabaya. An English speaking guide welcomed and asked if I would need a Guide. Her service is Free! She explained the history of the building, the 4 generations of owners of the company, the process of making cigarettes, other items on display, etc. I enjoyed most the business philosophy of the... More 

Helpful?
Thank LolaGo1
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

small and nice museum. definitely worth visiting, friendly english-speaking stuff. you can see some old cigarette packs and smell different types of clover that are used to produce kretek - indonesian cigarettes. the most interesting thing was the factory near the museum, where you can actually see how kretek is produced - by hands of thousands women working there

Helpful?
Thank Мария П
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Loving the free bus tour, I suggest you to come early to reserve spots or you can do that by phone (they give 50% of the spots for phone reservation)

Helpful?
Thank Nissia A
Jakarta, Indonesia
Level Contributor
89 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago via mobile

The museum was small and thus not many to see. It offers foods that tasted ok. Nothing else to write about.

Helpful?
Thank BWS66

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Sampoerna Museum and other visitors
3 questions
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Huntington Beach CA

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?