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Surabaya's Zoo

Features Animals
Jl. Setail 1, Surabaya, Indonesia
+62 31 5618540
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Review Highlights
Need improvement

the location is strategic but the animals are need more attention,some cage very smell and some... read more

Reviewed yesterday
Hendkur
,
Samarinda, Indonesia
Not Good Zoo

I was petty exited to see the zoo but I feel bad about zoo. As their no so much attraction in... read more

Reviewed 4 weeks ago
Mayank S
,
Udiapur
Read all 283 reviews
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Overview
  • Excellent9%
  • Very good15%
  • Average33%
  • Poor24%
  • Terrible19%
Travellers talk about
“big trees” (2 reviews)
“camel” (2 reviews)
“reptiles” (2 reviews)
LOCATION
Jl. Setail 1, Surabaya, Indonesia
CONTACT
Website
+62 31 5618540
Top Selling Tours & Activities in and around Surabaya
Write a ReviewReviews (283)
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"big trees"
in 2 reviews
"camel"
in 2 reviews
"reptiles"
in 2 reviews
"plants"
in 3 reviews
"kinds"
in 2 reviews
"hundreds"
in 2 reviews
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1 - 10 of 73 reviews

Reviewed yesterday

the location is strategic but the animals are need more attention,some cage very smell and some animal little bit skinny.must pay another ticket for to see the fish,snake or crocodile but not complete.some fish tank still empty.

Thank Hendkur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

I was petty exited to see the zoo but I feel bad about zoo. As their no so much attraction in Surabaya I go to the zoo but its in bad condition.More

Thank Mayank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelina G, Staff Hubungan Masyarakat at Surabaya's Zoo, responded to this reviewResponded 3 weeks ago

hello ms mayank.thankyou for your atention for surabaya zoo. in the beginning of revitalization in our zoo. surabaya zoo has more improvement in many side of this zoo. hopely, ms mayank can join again to visit surabaya zoo, to feel how excited to become our...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile

The animals are not cared for and look miserable, sad, depressed. We felt awful visiting , it was a sad experience. The enclosures are deplorable. Do not visit this zoo! ☹☹☹More

3  Thank MinnaVasarhelyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelina G, Staff Hubungan Masyarakat at Surabaya's Zoo, responded to this reviewResponded 3 weeks ago

Hi Ms MinnaVasarhelyi.. Thankyou for your atention to our zoo, surabaya zoo in fact, in the beginning of revitalization in our zoo,surabaya zoo has more improvement in many side of this zoo. We hope that Ms MinnaVasarhelyi can join again to visit surabaya zoo, to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 29 December 2017 via mobile

Badest Zoo ever. They mistreat the animals. I hate These People for doing this. The animals are NOT treated right.

6  Thank Oliver S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

Surabaya zoo (Kebun Binatang Surabaya) is a nice heritage zoo for citizen. Cool place, large areas, big trees, exotic animals, located in the downtown area. Clean toilets, security and information available. No smoking areas. Near from the airport and toll way. Easily accessible, near to...More

2  Thank Elyes-Benachour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2017

Actually this place is very big and interesting. It used to be good, but not anymore. Looks like the animals is less food and less care. if you visited the Reptile area, you can see that some of the snake cage are broken (cracks everywhere)....More

2  Thank louiseagustine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2017

Animals are not treated right, what's the entertainment in that? Do NOT go here - do NOT support it..

7  Thank aina n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2017

Poor Zoo,this zoo not provide visitor with a lot of interesting view. A Lot of animals not treated well

3  Thank Juan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2017 via mobile

Who doesn't know KBS(Kebun Binatang Surabaya) the only zoo in Surabaya, located near joyoboyo. The place was not too big to cover the huge of people especially during holiday. Some parts of the zoo already looks good but many still need improvement. Also need to...More

4  Thank Febryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2017 via mobile

It's a horror place. I feel sorry for the poor animals. The enclosures are small. The animals are showing signs of stress and they are not in good condition.

7  Thank Katarzyna G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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kpearce1256
17 January 2017|
Answer
Response from renniebaby | Reviewed this property |
I signed and contacted the Ambassador also. And I shared.
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