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Mustika Ratu Salon and Spa

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Address: Nagoya City Centre block K no. 6, Riau Islands Province 29432, Indonesia
Phone Number:
+62 778 429369
Website

TripAdvisor Reviewer Highlights

Read all 32 reviews
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    Excellent
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    Very good
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    Terrible
Good for Body Massage ONLY

The services that were opted are full body herbal massage, manicure, pedicure & foot spa. I would only recommend this salon for the massage as maybe i gotten myself a very good... read more

Reviewed 9 August 2016
nfdrml
,
Singapore, Singapore
via mobile
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32 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Level Contributor
3 reviews
Reviewed 13 September 2016 via mobile

Me and my husband came here for a foot reflex and pedicure. Firstly the chair for the foot reflex was extremely uncomfortable, cannot recline, hard leather chair that it gave me a backache. Secondly the manicurist was inexperienced. She didn't even know what she should be using for a pedicure. She was scrubbing my feet with a hard brush. It... More 

Helpful?
Thank Delly K
Singapore, Singapore
Level Contributor
52 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 9 August 2016 via mobile

The services that were opted are full body herbal massage, manicure, pedicure & foot spa. I would only recommend this salon for the massage as maybe i gotten myself a very good masseuse (Cynthia), she also did my manicure. However, another staff (couldn't recall her name) provided her service reluctantly for the pedicure & foot spa. I must say i... More 

Helpful?
Thank nfdrml
MustikaRatuBatam, Guest Relations Manager at Mustika Ratu Salon and Spa, responded to this review

Hi Ms. Nfdrml, Firstly , we would like to thank you for the recommendation. We will make sure that Cynthia will be informed that you are satisfied with her services. However, we deeply regret about your pedicure and foot spa experience. We certainly have trained our staff to be as professional as possible and to offer the best services they... More 

Singapore, Singapore
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 21 April 2016

Previously I used to go to Mustika Ratu Massage Parlour at Batam inside Novotel Hotel so I thought that when Im doing the booking online, it will be at the same place and got to know that the online booking is at Nagoya City Centre. but anyway I still want to book at Mustika as the massage was very fantastic... More 

Helpful?
Thank Amnah1973
Singapore, Singapore
Level Contributor
9 reviews
7 attraction reviews
Reviewed 29 March 2016 via mobile

Great package massages.The receptions & other staff are friendly.The massage & surrounding atmosphere is good. Will be coming back again👍👍👍😊

Helpful?
Thank Norimah H
Singapore, Singapore
Level Contributor
72 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 6 January 2016

Have visited this salon numerous times whenever in Batam for a visit as the masseuses are very experienced providing massages that are so relaxing and a great de-stressor. There are both couple and single rooms that are aesthetically pleasing. Highly recommend a visit to this salon.

Helpful?
Thank Traveller9931
Singapore
1 review
Reviewed 6 December 2015 via mobile

These are one of the good spa n massage ctr whom i can recommend due to their patience and understanding handling old ladies..

Helpful?
Thank Syikin H
Malaysia
1 review
Reviewed 18 October 2015 via mobile

Their work on facial details are tremendous! My first visit was definitely not a let down. How do i write 100 characters. You don't need much to prove a good salon work. My families are all satisfied too!

Helpful?
Thank Nurol N
1 review
Reviewed 18 October 2015 via mobile

Good...staff was helpful...friendly...will definitely come back for another visit...best best best.....will recommend friends to try the spa.......................................................:-) :-) :-)

Helpful?
Thank Lisa B
Singapore, Singapore
Level Contributor
26 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 10 October 2015 via mobile

Went for Balinese massage. Atmosphere was great. Massage was strong, the way I like it. Staff excellent. Albeit short. Limited massage option. Still, worth the value it states at.

Helpful?
Thank hafiz25890
MustikaRatuBatam, Manager at Mustika Ratu Salon and Spa, responded to this review

Good Day hafiz25890 ! First of all , on behalf of Mustika Ratu Staff, we would like to thank you for your compliments. We are delighted to know that you have enjoyed yourself here. We do have different timing option for massages, with longest going on for two hours. This is because if it exceeds the timing, the body tends... More 

Level Contributor
11 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 8 October 2015 via mobile

Service, Excellent. Staff were very accommodating to clients requests. They are not afraid to go the extra mile to ensure that you are comfortable. They offered getting lunch for us while we were having our session. For Muslim ladies, they have a room for the session to be conducted in privacy. Price, affordable. A hair treatment + hair cut, foot... More 

Helpful?
Thank Juliana A
MustikaRatuBatam, Owner at Mustika Ratu Salon and Spa, responded to this review

Dear Juliana , Thank you for the feedback and we are happy to know that you have enjoyed the services at our place. As usual, we ensure that we deliver the best service that we can. Hope to see you soon and stay tuned for our upcoming promotions by visiting our facebook page :) More 

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