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Crossgates

Closed Now: 10:00 - 21:30
Open today: 10:00 - 21:30
Review Highlights
Large attractive mall with easy access and parking

This is a wonderful shopping,dining and entertainment center.It is centrally located with easy... read more

Reviewed 27 July 2018
daylilly50
,
LI
via mobile
Large Mall for our Area

This mall is very large, it has a little something for everyone. I personally don't go there much... read more

Reviewed 10 July 2018
mimaq
,
Albany, New York
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Traveller Overview
  • Excellent37%
  • Very good48%
  • Average13%
  • Poor1%
  • Terrible1%
Travellers talk about
“large mall”(9 reviews)
“great mall”(8 reviews)
About
Eat. Shop. Play. and now STAY at Crossgates, the Capital Region’s premier destination. Dual-branded Tru by Hilton and Homewood Suites by Hilton conveniently located within walking distance to Crossgates. With more than 180 retail shops, and visited...more
Closed Now
Hours Today: 10:00 - 21:30
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Contact
1 Crossgates Mall Rd, Albany, NY 12203-5368
Website
+1 518-869-3522
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Reviews (132)
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1 - 10 of 118 reviews
Reviewed 6 November 2018 via mobile

Nice and clean mall, lot to do, It seems safe. Parking is crowded. I let my kids shop and there is plenty of security at the time I went.

Date of experience: November 2018
Thank ufsny01
Reviewed 5 September 2018 via mobile

This mall is very big Over there or you can fine whatever you want you get a lot of the stores were you can get it or you like they have A losts of restaurants or you can choose where to eat

Date of experience: September 2018
Thank mariamY6122OU
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 13 September 2018

Hi Maria, Thank you so much for taking the time to leave a review. We hope you get to visit us again soon!

Reviewed 17 August 2018 via mobile

As most of the places are closed on weekend in Albany, Crossgates Mall is a nice place to hangout and do some shopping. Though not many brands but most of the brands store can be found to pick some good stuff. Enjoyed to spend a...More

Date of experience: August 2018
Thank ashimabrar
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 13 September 2018

Hi Ashima, Thank you for taking the time to leave a review. We are happy you enjoyed your visit to Crossgates Mall. Hope to see you again soon!

Reviewed 27 July 2018 via mobile

This is a wonderful shopping,dining and entertainment center.It is centrally located with easy access from I90 or 87 and Wolf Rd. The parking is very convenient and there are a great variety of stores The Macy’s is exceptional. Very attractive with great selections and excellent...More

Date of experience: July 2018
Thank daylilly50
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 13 September 2018

Hello, Thank you for taking the time to leave a review and for the kind words! We love shopping at Macy's too. Hope to see you again soon!

Reviewed 23 July 2018 via mobile

Checked out the standard. Lots of fun! Plus they had a 20 dollar discount for Lyft. Use cross20. Went on a Saturday was very quiet.

Date of experience: July 2018
1  Thank Peter D
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 13 September 2018

Hi Peter, Thank you for taking the time to leave a review. We are so happy to hear you enjoyed your visit to The Standard and were able to use the Lyft discount code. Hope to see you again soon!

Reviewed 10 July 2018

This mall is very large, it has a little something for everyone. I personally don't go there much because of it's size, way too much walking for me but it is a very nice mall.

Date of experience: July 2018
1  Thank mimaq
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 13 September 2018

Hello, Thank you for taking the time to leave a review! We hope you get to visit us again soon and check out all of our latest additions.

Reviewed 9 July 2018

Crossgates Mall has a lot of options, quite a few I don't have locally. I enjoy browsing into different stores than usual.

Date of experience: July 2018
Thank Maureen P
Kristen K, Marketing Assistant at Crossgates, responded to this reviewResponded 13 September 2018

Hi Maureen, Thank you for taking the time to leave a review. We are happy to hear you enjoy all the unique tenants that are in the center. Hope to see you again soon!

Reviewed 27 June 2018

Whenever I am in the Albany area, I always include a stop at Crossgates. First, as a large mall, I get a nice walk in simply wandering around. Easy on/off from thruway and plenty of parking. A good variety of options: movie theater, food, and...More

Date of experience: October 2017
1  Thank traveler819709
Reviewed 27 April 2018 via mobile

We don’t live by any shopping stores. We come two times a year to do a big shopping trip. Tons of stores and many chooses to eat. Plus move theater, escape rooms and much more than shopping.

Date of experience: April 2018
2  Thank Magumom
Reviewed 5 April 2018 via mobile

Family of 5; 2 boys (9 & 10 years old), 1 girl (22 months old). Mall has everything you need, tons of entertainment for the family, like Dave & Buster's, Regal Theater and more. It has great department stores from the frugal Burlington Coat Factory,...More

Date of experience: April 2018
Thank duchessf2015
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Nearby
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Questions & Answers
Ask a question
maryrose052751
12 August 2018|
AnswerShow all 2 answers
Response from Magumom | Reviewed this property |
We always stay the residence inn Washington ave extension right next to the mall.
1
Vote
deend3
6 March 2017|
Answer
Response from stosito | Reviewed this property |
Yes and an IMAX too
1
Vote