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Complexions Spa for Beauty & Wellness

Open Now: 08:30 - 21:00
Open today: 08:30 - 21:00
Review Highlights
Massages to die for

I’ve been going to Complexions for many years now for a variety of services. While every service... read more

Reviewed 23 September 2018
MarciaF2078
via mobile
My go-to place for a good relaxed time

I've been to Complexions Spa for the last 4 years now and haven't been to another one ever since... read more

Reviewed 27 August 2018
Shanti E
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Traveller Overview
  • Excellent58%
  • Very good14%
  • Average14%
  • Poor10%
  • Terrible4%
Travellers talk about
“steam room”(8 reviews)
“mani pedi”(4 reviews)
About
Complexions Spa for Beauty & Wellness combines all of your beauty and relaxation needs into upstate New York's most luxurious, eco-friendly environment. Awaiting you at Complexions is a sanctuary of tranquility and luxury designed to rejuvenate the...more
Open Now
Hours Today: 08:30 - 21:00
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Contact
221 Wolf Rd, Albany, NY 12205-1114
Website
+1 518-489-5231
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Reviews (67)
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1 - 10 of 67 reviews
Reviewed 9 October 2018

I have had many massages over the years but none so expensive for such a rush job. If you go to Complexions, be sure to ask about their hours to allow for plenty of spa time and use of the facilities. My sister received a...More

Date of experience: October 2018
Thank Marty F
spagirlinupstate, Owner at Complexions Spa for Beauty & Wellness, responded to this reviewResponded 10 October 2018

Dear Marty, Thank you for taking the time to write your review. I apologize that you were dissatisifed with your experience and I would like to personally speak with you to see what we can do to resolve this for you. It does not sound...More

Reviewed 23 September 2018 via mobile

I’ve been going to Complexions for many years now for a variety of services. While every service I’ve had there is very good, I have to say the quality of the massages they provide is beyond compare in this area. Anthony is the practitioner I’ve...More

Date of experience: September 2018
Thank MarciaF2078
Reviewed 27 August 2018

I've been to Complexions Spa for the last 4 years now and haven't been to another one ever since. The staff is great and makes sure I had a good experience. I mainly go for facials, mani-pedi and hair cuts/styling. Everyone I have interacted with...More

Date of experience: August 2018
1  Thank Shanti E
Reviewed 13 May 2018 via mobile

My friend booked me and her massages on Mother’s Day! Due to a couple mishaps I was 15 mins late to my appointment! I had to wait 5 mins to be checked in! And when I reached the front desk I requested if I could...More

Date of experience: May 2018
2  Thank shaquoiaruffin
Reviewed 6 February 2018

So DISAPPOINTED I had a couples massage schedule for Valentines day at COMPLEXIONS WOLF ROAD Recvd a call on 2/6 and was told due to being fully booked they wanted a credit card- This is ridiculous I have been a customer for 2 years and...More

Date of experience: January 2018
2  Thank Jennifer R
Reviewed 30 July 2017

Great facility and fantastic massage, however….the biggest issue I experienced was that my 90 minute massage only lasted 80 minutes. The massage was $139 for 90 minutes and I was looking forward to relaxation and every minute I was paying for. I was not going...More

Date of experience: July 2017
4  Thank Tara S
Reviewed 29 July 2017

love this place i will be back when in Albany again. Staff was amazing and i was able to relax and take the jet lag off

Date of experience: July 2017
1  Thank mchelleben17
Reviewed 23 May 2017

This is my favorite place when I want a little pampering. Lovely venue and services offered are great. I have had a facial and haircut. I'm happy with both.

Date of experience: February 2017
Thank Connie A
Reviewed 22 April 2017 via mobile

This was my first time at the Albany, NY location of Complexions. It didn't seem to have enough space for all the people they book for services. The ladies lounge was crowded and the sauna was out of service. The relaxation sitting area didn't have...More

Date of experience: April 2017
1  Thank 161JackieM
spagirlinupstate, Owner at Complexions Spa for Beauty & Wellness, responded to this reviewResponded 16 May 2017

Dear Jacqueline Thank you for taking the time to write your review. I am sorry that you were unhappy with your experience. I would very much like to get more information from you regarding this experience. We strive to create memorable experiences and when we...More

Reviewed 11 April 2017 via mobile

I visited the spa recently with one other person. We come about every six months. We have always had an amazing experience here, with the exception of this recent time. We likely won't return. The front desk staff is different every time we visit. This...More

Date of experience: April 2017
2  Thank MariaK00
spagirlinupstate, Owner at Complexions Spa for Beauty & Wellness, responded to this reviewResponded 16 May 2017

Hello Maria, Thank you for taking the time to write your review. I would welcome the opportunity to speak with you regarding your experience. I am the owner of Complexions Spa and have been for the past 30 years. It is always my goal for...More

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Questions & Answers
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misskskerv
26 June 2018|
Answer
Response from spagirlinupstate | Property representative |
Yes we do!
0
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Kate D
19 June 2015|
Answer
Response from spagirlinupstate | Property representative |
Good Afternoon!! Unfortunately, we are not having a beach party ;) WE also do not have any beds near the beach. sounds fun tho!!
0
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