Matis - Cappadocia
Matis - Cappadocia
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4.0
35 reviews
Excellent
18
Very good
8
Average
4
Poor
2
Terrible
3
GrandTour33677506928
3 contributions
Jul 2023 • Family
Matis Carpet Company, Kusadasi, Aydin, Turkey
In July of 2023, I had occasion to visit this company. Many spoke English quite well. They were very polite and courteous. They taught me much about Turkish carpet weaving. They showed many sizes, many materials, and many patterns. We decided to purchase one of the carpets that fit our size and color desires. The carpet was too large for us to take with us, so they arranged shipping from their store to our home in America and accommodated our delivery date requirements. The shipping company in America was fully engaged to ensure the safe receipt of the carpet, as well. All communicated with us, as needed, and we are now the proud owners of their artistic handywork. A great group of people to work with.
In July of 2023, I had occasion to visit this company. Many spoke English quite well. They were very polite and courteous. They taught me much about Turkish carpet weaving. They showed many sizes, many materials, and many patterns. We decided to purchase one of the carpets that fit our size and color desires. The carpet was too large for us to take with us, so they arranged shipping from their store to our home in America and accommodated our delivery date requirements. The shipping company in America was fully engaged to ensure the safe receipt of the carpet, as well. All communicated with us, as needed, and we are now the proud owners of their artistic handywork. A great group of people to work with.
Written 13 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
60mila
Cupertino, CA103 contributions
May 2022
We were taken there by our guide. He told us in advance that he gets a cut from all sales which is usual in most places. The place is huge and has a huge collection of rugs of different types. We wanted two rugs and liked two but one needs to bargain to get the price down. We took pictures of the rugs we bought. Make sure the price includes shipping and customs. We told them to ship in two weeks since this was the beginning of our trip. The did everything they promised and we got our beautiful rugs.
Written 16 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jan3591
Saint Charles, MO3 contributions
Jun 2015 • Friends
I purchased a hand knotted wool on cotton rug through Matis. Recently, I had a very reputable local company in the St. Louis area clean my rug. They told me my rug was made in China NOT Turkey as claimed by Matis.
Written 16 May 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
texasperlarei
Houston, TX10 contributions
Nov 2018
Be careful with this store. The travel agency highly recommended it but do not
believe anything they tell you. I bought a small hand knotted wool on silk rug. Since I was not convinced with the certificate I received, I had the rug evaluated by four different rugs stores in USA. All of them agreed Turkish rugs store are the one who deceive the tourists more than any other country in the world. Also that the price was high but it could have been worst comparing with other clients stories. At lease they agree that the rug was silk which was my major concern. The vendor gave me the certificate but I did not read it in detail. When I arrived to the hotel I realized the certificate did not state the material. When I called them they said they will send me another one by mail to USA since the computer that print them was not working. I demanded to have it delivered to the hotel through the help of our travel guide. Finally
it arrived late in the evening. Our bus departed Cappadocia the following day
early in the morning. Another advise is to check the label of the rug in the back. It is not sewed and it is easily removed. I think the vendor did it when he brought the rug
from another room. I did not notice at the purchase. Look at the picture closely. The fibers are torn of.
believe anything they tell you. I bought a small hand knotted wool on silk rug. Since I was not convinced with the certificate I received, I had the rug evaluated by four different rugs stores in USA. All of them agreed Turkish rugs store are the one who deceive the tourists more than any other country in the world. Also that the price was high but it could have been worst comparing with other clients stories. At lease they agree that the rug was silk which was my major concern. The vendor gave me the certificate but I did not read it in detail. When I arrived to the hotel I realized the certificate did not state the material. When I called them they said they will send me another one by mail to USA since the computer that print them was not working. I demanded to have it delivered to the hotel through the help of our travel guide. Finally
it arrived late in the evening. Our bus departed Cappadocia the following day
early in the morning. Another advise is to check the label of the rug in the back. It is not sewed and it is easily removed. I think the vendor did it when he brought the rug
from another room. I did not notice at the purchase. Look at the picture closely. The fibers are torn of.
Written 26 November 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elena G
New South Wales, Australia7 contributions
Jun 2014 • Friends
I visited Matis carpets in Goreme - Cappadocia this year as part of an organised G-Adventures tour. After a wonderful talk and demonstration about the whole carpet making process and tradition, the different types of rugs and designs along with a fascinating explanation and demonstration of traditional and modern dying techniques, how silk is produced and spun, the weaving process and finally we were shown examples of all the different types of rugs. Followed by tea and a Turkish liqueur.
At the end of what was at least two hours, there was a fairly enthusiastic effort to convince us to purchase a rug and some did. I was too overwhelmed by the huge range to even consider it at the time, but came back the next day to have another look. They offered to bring rugs to my hotel or provide a taxi to come back to the showroom. I needed to replace my old rug and so many of my friends said they bought a rug when in Turkey. The staff at s Matis were extremely helpful throughout the whole process and with the support of the Turkish government ship the carpets for free and the discount they gave for different types of payments were astonishing. Such amazing customer service! Needless to say I bought a big beautiful wool on cotton Turkish rug, in the Ottoman style made by a Cappadocian carpet weaving family who made rugs for the sultans. While I was a bit apprehensise about delivery, I was very happy with the professional way payment and delivery occured - like clockwork. They even got me to sign the back of the carpet, so I knew it was the same carpet I agreed to buy in the showroom - so they fully understand those type of concerns. I know I will always have great memories of that day at Matis carpets in Goreme - Cappadocia and my time in Turkey and will be reminded of it every time I look at or walk on my marvelous Turkish rug.
At the end of what was at least two hours, there was a fairly enthusiastic effort to convince us to purchase a rug and some did. I was too overwhelmed by the huge range to even consider it at the time, but came back the next day to have another look. They offered to bring rugs to my hotel or provide a taxi to come back to the showroom. I needed to replace my old rug and so many of my friends said they bought a rug when in Turkey. The staff at s Matis were extremely helpful throughout the whole process and with the support of the Turkish government ship the carpets for free and the discount they gave for different types of payments were astonishing. Such amazing customer service! Needless to say I bought a big beautiful wool on cotton Turkish rug, in the Ottoman style made by a Cappadocian carpet weaving family who made rugs for the sultans. While I was a bit apprehensise about delivery, I was very happy with the professional way payment and delivery occured - like clockwork. They even got me to sign the back of the carpet, so I knew it was the same carpet I agreed to buy in the showroom - so they fully understand those type of concerns. I know I will always have great memories of that day at Matis carpets in Goreme - Cappadocia and my time in Turkey and will be reminded of it every time I look at or walk on my marvelous Turkish rug.
Written 7 September 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Alex Morgan
1 contribution
Aug 2019
I bought a beautiful luxurious bamboo rug - what I received was a flimsy thin "mat" with the label I signed on the original rug simply stapled to the back of this very average replica. And there is a white fringe on this mat that is already starting to unravel. There was no fringe on the rug I was sold.
Buyer beware!!!! Please do not believe what they tell you.
Buyer beware!!!! Please do not believe what they tell you.
Written 16 December 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MarkandSheri954
Fort Lauderdale, FL108 contributions
Sept 2019
Nope! Its on the wall. The design of this hand weaved Kilim done by villagers near the Syrian/Iraq border is awesome. It had been in their store for a number of years and the supply is not there anymore due to the fighting. This Kilim is beautiful. The animal designs actually are a close match to a lovely Hittite vase we purchased. We are fortunate to have such a Treasure from this store. They have one room out of many that just has Kilims and we bought this masterpiece! We went back and forth on the price and it all worked out!
Written 11 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine C
London, UK17 contributions
Apr 2019 • Family
We bought three carpets are are still waiting for the appraisal documents and your reply to our email.
Written 2 May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ahmet Sezgin
Nevsehir, Türkiye9 contributions
Apr 2017
They have good experience about Turkish rugs. Products are very beautiful and unique beauty. Staff is very helpful Product fees are more attractive and cheaper than big cities.
Written 11 April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FedBatz
Johannesburg, South Africa71 contributions
Sept 2015
We were given a guided tour on how wool and silk were processed in order how to use them for carpet weaving. Fascinating. And the selection and range of carpets is truly spectacular. Such exquisite designs.I wish I had the time and money to spend, although I did get a beautiful small blue wool carpet at an excellent price that I could easily carry all the way home. Do not miss this place.
Written 25 September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prezados Senhores,
Em 23-09-2014, em viagem a Turquia adquiri nesta conceituada fábrica Matis - Cappadocia de tapetes através do vendedor Hakan um tapete de 123 x 208 e até hoje não recebi. Pergunto: Quando o tapete vai ser entregue em minha casa? Onde está a encomenda que até hoje não foi entregue? Favor responder, pois estou aguardando a entrega deste tapete em minha casa há mais de 10 semanas e ainda não recebi.
Cordialmente,
Terezinha M.Villar
+55 (11) 2215-5483
Written 12 January 2015
Ola! Todas as pessoas que viajaram comigo e adquiriram tapetes na matis receberam as encomendas antes mesmo de voltar para o brasil! Uma sugestao que eu posso te dar é ligar la (use o skype, que é bem mais barato que telefone normal). Que eu lembre, ha pessoas la que falam portugues! O telefone é +90 384 343 22 56. Espero ter ajudado!
Written 13 January 2015
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