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Review Highlights
Happy with the product, disappointed with the after-sale service

Mr. Lai met us in a coffee bar and let us to his shop. He was very friendly and chatty and, even... read more

Reviewed 29 July 2017
Leiden, The Netherlands
via mobile
Good service but clothes wear quickly

My partner and I got a whole range of items including 3 men's shirts, 2 three piece suits, ties and... read more

Reviewed 9 March 2017
Sydney, Australia
Read all 77 reviews
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Traveller Overview
  • Excellent54%
  • Very good11%
  • Average6%
  • Poor5%
  • Terrible24%
Travellers talk about
“my partner”(11 reviews)
“looked great”(2 reviews)
We are a small custom tailor clothing shop in the heart of Hoi An city
5C Pham Hong Thai St, Hoi An, Vietnam
+84 510 3914 079
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Reviews (77)
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All reviews my partner looked great fitted perfectly clothes items fabric suits tailor dress legend blazer design skills
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11 - 20 of 74 reviews
Reviewed 14 September 2017 via mobile

Lai was wonderful to deal with....very professional and very talented...the clothes he made for myself and my partner were exceptional.. ..5 dresses ..a suite and shirt... his team and his business I would highly recommend to anyone...thank you annita & steve...new zealand

Date of experience: September 2017
Thank AnnitaM68
Reviewed 6 August 2017 via mobile

I bumped into Mr Lai with my wife as we cycled through Hoi An old town. We decided to have a few things tailored while we were there and with back and forth fittings and trying on our clothes our experience was made even more...More

Date of experience: August 2017
Thank Return2bass
Reviewed 29 July 2017 via mobile

Mr. Lai met us in a coffee bar and let us to his shop. He was very friendly and chatty and, even though we did not come to beautiful Hoi An to buy tailored clothes, we trusted him immediately. However, once in the shop, Mr....More

Date of experience: July 2017
1  Thank basacatalunya
Reviewed 22 June 2017

Mr Lai met us on the main street in Hoi An and led us to his shop. He is very friendly and continued to be friendly throughout all of our interactions. He has a good eye for style and he tailored a navy blue suit...More

Date of experience: June 2017
Thank Alex K
Reviewed 9 May 2017 via mobile

We met Mr.Lai on the street and he brought us to his shop. Both my friend & I got multiple items of clothing and had 3 fittings for them, everything we received was High quality and at a great price!

Date of experience: May 2017
Thank Kevin L
Reviewed 14 April 2017 via mobile

I wanted a very funky unique shirt, tailored and ready to wear within 24hours, amazing service and amazing prices! 5*

Date of experience: April 2017
Thank jakey1993
Reviewed 5 April 2017 via mobile

Mr. Lai outfitted 2 friends and I with gorgeous wool suits. We were fitter around 10am and we the suits were ready to be tried on at 6:15pm. We walked around Hoi An while Mr. Lai and his colleagues made a few final alterations and...More

Date of experience: April 2017
1  Thank bennyshowtime
Reviewed 12 March 2017

Summary of review: Save yourself the pain and find somewhere else. We were approached by Mr Lai on the street and he talked us into going inside and having a look at his store. After checking on Trip Advisor and seeing mixed reviews we decided...More

Date of experience: February 2017
4  Thank danatoon
Reviewed 9 March 2017

My partner and I got a whole range of items including 3 men's shirts, 2 three piece suits, ties and shoes + 3 women's shirts, 2 suit (pants and jacket) and women's shoes. The service was very good. They are very warm and inviting people....More

Date of experience: December 2016
Thank abddiem
Reviewed 22 September 2016 via mobile

I came to Mr Lai as he was highly recommended by a friend if mine. This man was a treat to deal with, many tailors don't inspire with thier outdated pieces on show, but Mr lai is a true fasionista and offered some good advice...More

Date of experience: September 2016
Thank 860trinaa
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Questions & Answers
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12 December 2017|
AnswerShow all 3 answers
Response from |
No unfortunately it didn't. Lesson learned.