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Review Highlights
Surprisingly Crowded at 10pm; Many Things to Do Inside.

Located on the 4th floor. The onsen was surprisingly crowded at 10pm. The premise was offering not... read more

Reviewed 7 July 2018
yugac113
,
Bangkok, Thailand
Good

Been twice as stayed at airport hotel and they provide onsen pass. Its pretty big and outdoor onsen... read more

Reviewed 10 April 2018
teoweme
,
Singapore, Singapore
via mobile
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Traveller Overview
  • Excellent38%
  • Very good48%
  • Average11%
  • Poor1%
  • Terrible2%
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Suggested duration: More than 3 hours
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Contact
987-22 Bibi | New Chitose Airport Terminal Building 4F, Chitose 066-0012, Hokkaido
Website
+81 123-46-4126
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Reviews (343)
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1 - 10 of 49 reviews
Reviewed 9 July 2018 via mobile

I went to this onsen as I stay in the airport hotel. That day I went to the onsen .There was a men go in to the women onsen. I told the staff there but they say the men go inside accidentally. How come can...More

2  Thank ChinK254
Reviewed 7 July 2018

Located on the 4th floor. The onsen was surprisingly crowded at 10pm. The premise was offering not only onsen, but many kinds of activities such as game room, sauna, mist sauna, massage and so on. Unluckily, it was closed at 10.45 pm, so I did...More

Thank yugac113
Reviewed 1 May 2018 via mobile

Disappointed. Arrived at airport early to have an onset pre flight - only to find out they won’t admit you if you have a tattoo. Understand this is custom for some traditional insensitive but this onsen is at an international airport and there to cater...More

Thank Cassational
Reviewed 10 April 2018 via mobile

Been twice as stayed at airport hotel and they provide onsen pass. Its pretty big and outdoor onsen is very nice when it is snowing. Only issue is they now close at odd timing 8am to 10am which is the time would like to use...More

Thank teoweme
Reviewed 2 April 2018 via mobile

We finished dinner at 8pm and had 1.5 hour to spare before our bus to Niseko. Decided to relax in this onsen though we didn’t have much time, didn’t regret it

Thank Sondra W
Reviewed 20 March 2018 via mobile

I like the onsen concept. You can stay in the female area. They will not allow those who have tattoos to enter regardless of the tattoo size. The place is clean and comfortable. I stayed for 7 hours and I paid for 1500 yen plus...More

4  Thank Rosmarie A
Reviewed 1 March 2018 via mobile

It is 2018, and you are an airport onsen. You have people from all over the world traveling through here. Japan is hosting the olympics in 2020. So why do you still refuse to allow people in who have tattoos? I have lived in Japan...More

1  Thank Kmorgand747
Reviewed 27 February 2018

I have stayed at this airport onset 3 times. Thats how good it is. Easy check-in, relaxing bath, great sleep and breakfast the next morning. You even get a choice of pyjamas supplied in the overnight rate.

1  Thank Colleen G
Reviewed 18 February 2018 via mobile

An incredible onsen in the airport, very convenient , good quality, variety of room and perfect to stay before you catch the early flight.

Thank Jirapan_rx25
Reviewed 21 November 2017 via mobile

The onsen facilities was fine besides the fact that the restaurant was closed due to technical problem. But be careful because one of the staff was very rude to us, non-japanese customer. Maybe he had a bad day on the time that we arrived. They...More

3  Thank amirfarhana2015
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Questions & Answers
Ask a question
Gulali56
5 July 2018|
Answer
Response from Rosmarie A | Reviewed this property |
They do but it’s not a locker. They place it inside a storage room. That’s why they will ask you to get all of the stuff that you need because once they place it in the storage area, you cannot request to get some of the... More
1
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Kelly K
21 June 2018|
Answer
Response from Rosmarie A | Reviewed this property |
Hello! Nope no need just wait for them to open at around 8am if I remember correctly. You can just walk in directly without reservation. Thats what I did
1
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