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I went to this onsen as I stay in the airport hotel. That day I went to the onsen .There was a men go in to the women onsen. I told the staff there but they say the men go inside accidentally. How come can...More
Located on the 4th floor. The onsen was surprisingly crowded at 10pm.
The premise was offering not only onsen, but many kinds of activities such as game room, sauna, mist sauna, massage and so on. Unluckily, it was closed at 10.45 pm, so I did...More
Disappointed. Arrived at airport early to have an onset pre flight - only to find out they won’t admit you if you have a tattoo. Understand this is custom for some traditional insensitive but this onsen is at an international airport and there to cater...More
Been twice as stayed at airport hotel and they provide onsen pass. Its pretty big and outdoor onsen is very nice when it is snowing. Only issue is they now close at odd timing 8am to 10am which is the time would like to use...More
I like the onsen concept. You can stay in the female area. They will not allow those who have tattoos to enter regardless of the tattoo size. The place is clean and comfortable. I stayed for 7 hours and I paid for 1500 yen plus...More
It is 2018, and you are an airport onsen. You have people from all over the world traveling through here. Japan is hosting the olympics in 2020. So why do you still refuse to allow people in who have tattoos? I have lived in Japan...More
I have stayed at this airport onset 3 times. Thats how good it is. Easy check-in, relaxing bath, great sleep and breakfast the next morning. You even get a choice of pyjamas supplied in the overnight rate.
The onsen facilities was fine besides the fact that the restaurant was closed due to technical problem.
But be careful because one of the staff was very rude to us, non-japanese customer.
Maybe he had a bad day on the time that we arrived.
Response from Rosmarie A | Reviewed this property |
They do but it’s not a locker. They place it inside a storage room. That’s why they will ask you to get all of the stuff that you need because once they place it in the storage area, you cannot request to get some of the... More
They do but it’s not a locker. They place it inside a storage room. That’s why they will ask you to get all of the stuff that you need because once they place it in the storage area, you cannot request to get some of the stuff you have forgotten in the luggage. They are very strict about it. Yes, they speak passable english and they can understand what you need. You will be given a medium sized locker to store ur stuff (ones you are able to carry) in the women or men’s bathroom onsen area.