MaxiBaltTours
MaxiBaltTours
5
Multi-day ToursCultural ToursSightseeing ToursPrivate ToursBus Tours
About
Visa-free St. Petersburg! No ordinary trips but tailor-made tours! You decide what your itinerary will look like and how much you want to do. Our personal approach and over 20 years of experience: we know how to look at St. Petersburg from your point of view. Individual visa-free travel, away from the crowds. Easy to book online with safe, secure payment.
St. Petersburg, Russia

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


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5.0
5.0 of 5 bubbles431 reviews
Excellent
397
Very good
22
Average
6
Poor
4
Terrible
2

HappyLolo2014
Coquitlam, Canada3 contributions
5.0 of 5 bubbles
Apr 2021
We booked a 2 day tour that unfortunately had to be cancelled because the cruise was cancelled. Working with Alexei Volkov before and after the cancellation was a pleasure. He always got right back to me with any questions we had and his English is excellent. We will definitely book with MaxBaltTours in the future.
Thanks Alexei.
Written 8 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Harold, Thank you so much for your nice review. It's unfortunate that your cruise got cancelled and therefore you can't make it this year. However - we will keep all our agreements unchanged for any of your future tours with us. So I will be looking forward to your new booking hopefully soon after things with virus get clearer. In a meanwhile - please stay safe and healthy, Yours truly, Alexei
Written 8 April 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

cathyf f
9 contributions
5.0 of 5 bubbles
May 2020
This is an odd review as I did not go on MaxiBalt's tour, for almost a year we had planned our cruise to Russia. After exhaustive research we found all the places we wanted to visit on our 2 day shore excursion to St. Petersburg but could not find a tour company that would visit all the stops we wanted to hit. As Russia requires you to go with a tour guide at all times, this was especially frustrating. I reached out to a dozen tour companies before I found MaxiBalt. They were a delight to deal with even changing their usual itinerary for us! They even went as far as to book the restaurants and evening reservations for us for the specific places I wanted to go. You could imagine my sadness when the cruise was canceled due to COVID-19. I begrudgingly reached out to MaxiBalt with the sad news. We had already paid our entire tour for 8 people! Within minutes I had a refund on my Paypal account.

I know this is not the time to make travel plans but your money is safe with MaxiBalt. There is no better time to look forward to future plans then being stuck at home, I encourage everyone to book with this amazing company even though I couldn't but hopefully I will get to change my review when I do go on the tour.
Written 21 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Cathy, Thank you so much for your review. Yes, it's the most unusual one but truly, times we live in nowadays are unusual. We had everything well planned and reserved for your St Petersburg private shore excursion - so unfortunate that due to virus circumstances you had to cancel your trip. In fact - all tours with us this summer got canceled. And of course we made all refunds where needed. Reputation is probably the most valuable asset in our industry - and we need to sustain it. This crisis is a real challenge for travel business all over the world. But we are optimists! I really hope that things will eventually get better. Please consider us when you start planning your next cruise over here - we will be happy to provide you with best of St Petersburg shore tour! Wishing you all health and well being, Alexei and the team
Written 28 May 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

robertbK6956ZG
Tyler, Texas, USA4 contributions
5.0 of 5 bubbles
Sept 2019
Was hesitant to use an outside company but to late to book through our cruise line. One of the best decision we have made! Alexei picked us up at our cruise ship on time, took us to the railway station and made sure we got on the correct car. We traveled in business class for a $200 upgrade. Given the length of the trip it was worthwhile. Elena met us at the train car in Moscow and proceeded to guide us to all the sights we wanted to see in Moscow. She was a real pleasure, spoke very good English and was fun to be around. When it was time to return to St. Petersburg, she took us to the train and made sure we got to the correct car for the return trip. Alexei met us at the car in St. Petersburg and returned us to to our ship. This company provided first class service and far exceeded our expectations - all for less than half of what our cruise line charged (for a group tour)!
Written 4 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Robert and Gloria, Thank you very much for your review. I am happy to hear that you enjoyed your one day visa-free shore tour of Moscow from St Petersburg. We do understand that people may not feel very confident when booking this logistically complicated tour away from their cruise so we do care about their feedback after it's done. And we are ready to offer obvious advantages to help clients make the right decision. First: our tour is always private to compare to big bus tour when booked with the ship. Our private guides in Moscow are very hospitable and courteous. Second - we always do it with bullet train (great time-saver!!) instead of flying on planes. And of course we make sure our tours are always available and more attractive in price. Thank you for entrusting your holiday with us! Please spread the word) And of course you are always welcome back! Your Russian friend, Alexei
Written 4 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sandy
Dix Hills, NY5 contributions
5.0 of 5 bubbles
Thanks to Alexei with MaxiBaltTours our Baltic Cruise vacation was Fabulous!!! We had the Best Tour Guides, The Best Drivers and Excellent clean vehicles at every port. While researching shore excursions for St Petersburg prior to our sailing date on October 11th 2019 I contacted MaxiBaltTours via email within 20 minutes Alexei called me. I was very impressed with his immediate response. I had advised Alexei we would like to have a private 2 day tour for the 4 of us in St Petersburg Including a folklore show and one important thing was to see the amber room at St Catherine’s Palace. Alexei assured me he could provide this for us. He had then asked me about the other ports we are traveling to and I asked if he could book tours there as well. He replied absolutely and he would provide the city highlights with a small group. After speaking with Alexei for a while I was confident in using MaxiBaltTours for all our tours in the ports we were traveling to. Within 24 hours I received an email from Alexei for tours in Estonia St Petersburg Helsinki and Stockholm. Again I was extremely impressed with his immediate response and he had everything planned with dates and times. The Price he provided us for all ports with visa free In St Petersburg with the folklore show and the amber room was incredible. Alexei at MaxiBaltTours provided the Best Services and Prices.. His tour options and pricing exceeded all other tours that were available.
For anyone going on a Baltic Cruise or traveling to the Baltic Sea Cities I would highly recommend using MaxiBaltTours.
Written 31 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Sandy! Thank you so much for such a comprehensive and thorough review full of positive feedback and remarks. I am happy that our St Petersburg private tour + folk show and a complete Baltic ports shore excursion package worked out so well for your family. Thank you for being so positive from the very beginning of our trip planning - it helped us a lot. Please know that your right attitude and openness is one of the main reasons that it all was such a success. It's definitely flattering to receive such a good rating from a person who's also from tourism business and knows all ins and outs outs of it. Please spread the word) and you have to come back to spend more time in St Petersburg and maybe visit Moscow as well. Just let me know! Your Russian friend - Alexei
Written 2 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Grace Stead
Cape Town Central, South Africa22 contributions
5.0 of 5 bubbles
Oct 2019
When exploring options for visiting St Petersburg I came across MaxiBalt Tours and was really impressed with their offering. Their service prior to arrival was prompt and very helpfull, while the actual tour was GREAT. We had an amazing tour guide who provided us with such insight, and there was a real benefit in being with a small group rather than the cruise tour. I strongly recommend MaxiBalt Tours and hope that others also have a great visit to St Petersburg.
Written 31 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Grace, Thank you for your kind words! I am glad that you enjoyed your stay in St Petersburg with us. My suggestion is to come back and visit St Petersburg during world's famous "White nights" season which is end of May to mid of July. There's still so much to see and experience! Please spread the word and hope to see you sometime soon, Alexei + the Team
Written 1 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Elles5
Swansea, UK7 contributions
5.0 of 5 bubbles
Oct 2019 • Couples
I booked a comfort tour with MaxiBalt Tours as both of us have mobility problems. I sent several e mails, even one from the ship to confirm everything was ok. I can't comment on how good MaxiBalt Tours are as we didn't get one. We found out by chance that we had been passed on to an ordinary 2 day tour with TJ Tours. This only came to light during an embarrassing lunch which was included in our itinerary but the information had not been passed on. We gave the TJ guide, who was superb, a copy of our itinerary and discovered that the 2nd day we would have been waiting around 9am for a minibus that was not going to arrive. After so much communication and reassurance I was very distressed to find we had paid for a tour that we knew we couldn't keep up with.
I wasn't going to post a review as I didn't want to post something negative but MaxiBalt asked me to, seemingly still unaware of how difficult and distressing the change was for us. We had to miss out some of the itinerary and the 2 days left us exhausted.
I must now mention TJ Tours and our guide Victoria. She had no idea we were disabled or that there were things we were expecting to see that were not on their itinerary. However, she was incredible, full of knowledge and she brought history alive for us. I can't praise her, or our driver, enough.
MaxiBalt used miscommunication as an excuse but as I had confirmation just before the first day of the tour I would call it something else.
As I mentioned I didn't want to bring negativity as Victoria gave us an unforgettable 2 days and managed somehow to get us into places where our group of 14 were almost the only ones around at that time. She and our driver made the 2 days magical and we could never thank them enough. As for MaxiBalt, an honest explanation prior to us arriving in St Petersburg would have been the decent thing to do. The rating reflects the experience provided by our amazing guide and driver.

2
Written 22 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Ryan, Thank you for your feedback. It's very important to us. Truly - your small group tour was conducted together with our parters and itinerary was upgraded. After we heard that you were not happy with timing changes - we were quick to assist you in resolving this matter. Please accept my sincere apologies for any inconveniences it all may have caused you. Thank you again for positive rating - glad you enjoyed your visit. Regards, Alexei
Written 23 October 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chell M
Sydney, Australia198 contributions
5.0 of 5 bubbles
Sept 2019
This museum was seriously a highlight for us. It’s housed in a beautifully restored palace and is apparently the second largest collection of Faberge eggs in Russia. The largest with one more egg is in The Armoury in Moscow which we had seen the week before but this display is better and had more impact. There are other artefacts as well in the museum so it’s well worth the visit. We combined it with a canal cruise on one of the boats right outside the museum.
Written 13 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adventure67065363611
3 contributions
5.0 of 5 bubbles
Sept 2019 • Couples
Our guide was ILyana and she was the best guide ever. Right on time and extremely knowledgeable as well as fluent in English about the history and background of the past and present Russia.
Written 7 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Philip G
Kettering, UK16 contributions
5.0 of 5 bubbles
Sept 2019 • Couples
Our two-day tour enabled us to see some of the magnificent sights, despite lots of summer visitors. Tour guide Dimitri was excellent and driver Igor was adept at ensuring we did not waste time moving on to the next venue. Six persons only in the group was a brilliant size.
Written 5 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

cmiglas237
California1 contribution
4.0 of 5 bubbles
Sept 2019 • Couples
It was great and I would do it again if I plan to go to Russia again.
Time was well spent tour guide was great.
Written 4 October 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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