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Astra Marine Boat Tours

St. Petersburg, Russia
+7 812 320-08-77
Website
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Review Highlights
Disinformation or lack of organization? Horrible custom service in general.

Me and my friends from NY recently visited Saint-P only for couple of days. We had really packed... read more

Reviewed 29 May 2017
albulvitya
,
Helsinki, Finland
Great way to finish trip to St Petersburg

We took both the hydrofoil to St Petersburg as well as the river cruise of St Petersburg and the... read more

Reviewed 20 May 2017
334magdalenan
via mobile
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  • Excellent41%
  • Very good23%
  • Average13%
  • Poor10%
  • Terrible13%
Travellers talk about
“hydrofoil” (7 reviews)
“scenic” (2 reviews)
LOCATION
St. Petersburg, Russia
Admiralteisky
CONTACT
Website
+7 812 320-08-77

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Reviews (123)
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11 - 20 of 39 reviews

Reviewed 29 May 2017

Me and my friends from NY recently visited Saint-P only for couple of days. We had really packed program and first thing we all decided to do, is to have a tour on a bout. It was on May 2nd, around 2mp in central aria...More

Thank albulvitya
astramarineboats, Менеджер по обслуживанию клиентов at Astra Marine Boat Tours, responded to this reviewResponded 31 May 2017

Dear guest, thank you for the detailed opinion! We will try our best to improve the quality of the service. Can you please tell the precise name of tour, date and time?

Reviewed 20 May 2017 via mobile

We took both the hydrofoil to St Petersburg as well as the river cruise of St Petersburg and the Gulf of Finland on our last day of our trip to St Petersburg. We did not ask for English audio guides as we simply wanted to...More

Thank 334magdalenan
astramarineboats, Менеджер по обслуживанию клиентов at Astra Marine Boat Tours, responded to this reviewResponded 22 May 2017

Thank you for such high evaluation of our service! Can't wait to see you on the rest of our cruises :)

Reviewed 10 May 2017

This tour was decent, but in Russian only (their brochures talk about English language, but maybe not until middle of summer?). The live Russian monologue was nonstop and monotone, but was OK because I sat outside, despite the wind and chill (she was inside talking)....More

Thank Frazier S
astramarineboats, Менеджер по обслуживанию клиентов at Astra Marine Boat Tours, responded to this reviewResponded 14 May 2017

Thank you for such a detailed opinion, it is really important for us!We will improve the quality of our service. Can you please tell the exact name of the excursion? The English guide is absent due to the changements and additions in our programme, it...More

Reviewed 28 April 2017 via mobile

This company operates from the "pier with Lions". We didn't even take the tour due to the poor costumer service offered. There are plenty of boat tours just choose another one.

1  Thank cdmnuy
astramarineboats, Администратор at Astra Marine Boat Tours, responded to this reviewResponded 30 April 2017

Thanks for your feedback. We regret that such an unpleasant situation occurred. To rectify the situation, we need to know what exactly happened on the pier. Could you please write us an e-mail to: call@astra-marine.ru to avoid such situations the future.

Reviewed 30 October 2016 via mobile

On the 30th oct we went to book a boat trip in the morning following the guide book suggestion at the pear of the Faberge meuseum. The guy who approached u offer us a cruise with English audio guide in a small boat with glass...More

2  Thank spasci
Reviewed 8 October 2016

St Pete is often called Venice of the north. Rightfully so. Crescent shaped canals ring the city, all connecting to Neva River, which appears to be the Grand Canal of its southern sister. Overseas Adventure Travel had arranged for our 16-member tour group to enjoy...More

Thank DeanMurphy2020
astramarineboats, Администратор at Astra Marine Boat Tours, responded to this reviewResponded 9 October 2016

Thanks for your feedback. we are pleased to receive such comments. We are looking forward to seeing you and on other trips of our company. Best regards.

Reviewed 18 September 2016 via mobile

Lovely boat tour of the canals and places of interest for a bargain price. However, the tour was all in Russian. This didn't spoil the views just disappointed I had no idea what the history of the buildingsun we were passing was

Thank Emma M
astramarineboats, Администратор at Astra Marine Boat Tours, responded to this reviewResponded 19 September 2016

Hello, Emma! Thank you for your comment. Beacuse of not good weather the route of the canal cruise was changed, and the excursion was only in Russian. We apologize that our colleagues didn't inform about that. We will try to avoid such situations in future.

Reviewed 30 August 2016

Took advantage of a trip from in front of winter palace to Peterhoff on Saturday. Good price and good weather made for an enjoyable trip. Hydrofoil we were on had small area that could enjoy the trip outside. Got to see some of the city...More

Thank Lovingit T
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this reviewResponded 6 September 2016

Thanks for the nice review . We are glad that you liked the trip to Peterhof . We are waiting for you on our company's other tours .

Reviewed 15 August 2016

There are lots of boats along the river and it's a mind field of trips ( unless you know exactly the one you want ) we just got on the northern islands ( it was next one leaving ) so just sit back and enjoy...More

Thank Eileen M
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this reviewResponded 16 August 2016

Thank you for the nice review . We are glad that you enjoyed one of our excursions . We will be very pleased to see you on the other flights of our company .

Reviewed 1 August 2016 via mobile

Awful experience. We were promised an English guide, and asked Three times to be Sure that there definitely would be english information. After 20 minutes of hearing only russian information, we asked when there would be english information. Only then they gave us English audioguides,...More

Thank Barbara D
astramarineboats, Управляющий at Astra Marine Boat Tours, responded to this reviewResponded 15 August 2016

Thank you for taking the time to provide feedback about our company . It was carried out verification of your situation . Indeed Russian audio guide was very loud . Now the situation is corrected . Audio guides in English are well heard. We will...More

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Questions & Answers
TheRedberry O
5 February 2017|
Answer
Response from astramarineboats | Property representative |
Hello! On our website boattrip . ru you can find all information about boat trips and buy tickets. We look forward to seeing you on our boat!
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Anna S
24 January 2017|
Answer
Response from astramarineboats | Property representative |
Добрый день! Точные даты начала навигации будут известны в начале апреля. Информация сразу появится на нашем сайте. Да, Вы можете воспользоваться Картой Гостя в нашей компании.
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