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Best Guides -Tours in St. Petersburg

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Address: Griboyedova Canal, 5, St. Petersburg, Russia
Phone Number:
+7 921 906-09-67
Website
Description:

We are a group of professional licensed tour guides of St. Petersburg. We...

We are a group of professional licensed tour guides of St. Petersburg. We all graduated from St. Petersburg State University. We all have been working as guides and interpreters for the best tour companies and providing private tours in St. Petersburg for none less than 10 years, and we all love our city and enjoy our work a lot. At the same time we are very good friends, so we joined together in order to provide you with the best possible guided tours of St. Petersburg and its fabulous sights and museums.

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TripAdvisor Reviewer Highlights

Read all 401 reviews
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  • 276
    Excellent
  • 19
    Very good
  • 5
    Average
  • 2
    Poor
  • 3
    Terrible
Absolutely faultless

We booked a two day tour through Best Guides and it would not be possible to have improved on our experience. Booking such a trip remotely from the UK, I am always worried that I... read more

5 of 5 bubblesReviewed 1 week ago
Kevin110157
,
Ely, United Kingdom

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401 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Ely, United Kingdom
Level Contributor
79 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 1 week ago

We booked a two day tour through Best Guides and it would not be possible to have improved on our experience. Booking such a trip remotely from the UK, I am always worried that I may not get what I paid for, however this could not have been bettered. The lady who emailed the details, Natasha, communicated everything we needed... More 

Helpful?
1 Thank Kevin110157
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Kevin, thank you so much for your review. It makes me feel happy. I'm very proud of our manager Natasha and our guide Olga. Olga is really brilliant and I'm also very much impressed with here deep knowledge of history and art . Thank you very much for your kind words about our company. Hope you will return back... More 

Shirley, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 2 weeks ago

We decided to revisit end of January. Best time - no queues at all! Best Guides tours must be the best!! Seamless from start to finish. Courteous driver met us at airport (minibus spotless). Following day our amazing Best Guide , Elena, meet us in Lobby and we were delighted to see same driver and minibus. Private Tour (4 in... More 

Helpful?
Thank Coffeelover963
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Coffeelover963, Thank you so much for the good words about our company. I really feel happy when I read such revues. Thank you! I'm very proud of Elena, she is really an outstanding guide. Masha Vankova, Best Guides More 

Dorchester, United Kingdom
1 review
5 of 5 bubbles Reviewed 2 weeks ago

We emailed the Best Guides office and told them what we wanted - a morning tour to help us get our bearings on foot. Sophia was friendly, informative and fun. We learnt some history imbibed some culture, had a good pie lunch and thereafter did not get lost.

Review collected in partnership with this attraction

Helpful?
Thank guybagnall
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear guybagnall Thank you for a 5 star revue. Thank you for the good words about your guide Sophia. Hope if you ever return back to our city it will be with us :) Masha Vankova, Best Guides More 

Western Australia, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

We had a terrific Guide (Olga) and nothing was too much trouble. Olga had an amazing knowledge of each tour location, including but not limited to Catherine's Palace, Hermitage Museum etc. The lunches venues (suggested by Olga) over the four days were delicious and well priced. All suggested tours were great value and great locations. Our driver was always on... More 

Review collected in partnership with this attraction

Helpful?
Thank Brian L
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Brian L, thank you for such a review. It makes me happy! Thank you so much! Looking forward to your next visit to our city, Masha Vankova More 

Durham, North Carolina
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

We spent 3 of our 6 days in St Petersburg touring with Delia from Best Guides. Day #1) We took the Citizens View walking tour orientated us well to the city, metro, and the history of St. Petersburg. The tour ended with a visit to the Russia vodka museum where we were introduced the long history of vodka and the... More 

Helpful?
Thank LuxNC
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear LuxNC thank you for such a nice review. I'm very pleased you liked your guide Deliara. Thank you for taking time to describe all the details. I'm sure your review will be helpful for those who are just planning their visit to St. Petersburg. All the best and you are always very welcome to our beautiful city. Best regards,... More 

Level Contributor
5 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 11 January 2017

In 11/2015, we spent a day in The Hermitage. Overwhelming. Unproductive. Frustrating. In 12/2016, we decided to book Svetlana as our guide for two three-hour Hermitage sessions (She is an art history graduate of the university). Wonderful experience. Very positive, beneficial learning experience for both of us. Svetlana is intelligent, thoughtful, knowledgable, fluent in English--a delight!

Review collected in partnership with this attraction

Helpful?
Thank wienerdude
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Wienerdude thank you very much for the 5 star review! I'm happy you liked Svetlana, we all love and appreciate her. Hope you will return back! Kind regards, Masha Vankova More 

Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 January 2017

We had a very enjoyable trip to St Petersburg over New Year made successful by the help of Anna from Best Guides. Best Guides proposed various options for our trip and we agreed a three day tour over email. Anna met us at our hotel and gave us three wonderful guided days around the city. Perfect.

Review collected in partnership with this attraction

Helpful?
1 Thank AndrewAndGilly
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear AndrewAndGilly, Thank you! I'm very pleased you've enjoyed your trip to St. Petersburg and your guide Anna. I love her and It's a great pleasure for me to read good words about her. Thank you! You are always welcome to St. Petersburg, Masha Vankova More 

London, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 January 2017

It was our third visit to St Petersburg with Best Guides. On this occasion, Svetlana Kotlyarenko was our guide for 2 days and made the whole experience so very memorable. Her knowledge and anecdotes about our itinerary were both entertaining and informative. Her art history background made our visit to the Hermitage in particular, an absolutely stunning occasion. A winter... More 

Review collected in partnership with this attraction

Helpful?
Thank higginsguy
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear Higginsguy I'm so happy that your third visit to St. Petersburg with us was "excellent as usual". It's a real pleasure to read your review. I'm especially pleased to read good words about Svetlana Kotlyarenko. She is a new member of our team and it looks like a new star :) Thank you! Looking forward to your fourth visit,... More 

Northampton, United Kingdom
Level Contributor
35 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We chose some places from Lonely Planet that we thought we'd like to see and Best Guides put together an itinerary. We were met at our hotel the first day by Irena, and a chauffeur driven car. Irena was very helpful and knowledgeable throughout our stay, showing us the city, helping us choose where to eat and giving us a... More 

Helpful?
Thank David W
MashaV_BestGuides, Owner at Best Guides -Tours in St. Petersburg, responded to this review

Dear David W Thank you for such a nice review. I'm very pleased you enjoyed your time in St. Petersburg. Thank you for the good words about Irena. Hope if you ever return back to St. Petersburg it will be with us. All the best, Masha Vankova More 

Auckland, New Zealand
2 reviews
5 of 5 bubbles Reviewed 28 December 2016

We had such a great time in St Petersburg and feel very lucky that we had Elena from Best Guides to show us round. She was very informative and gave us an insider's view of St Petersburg which we would never have had otherwise, especially as we don't speak any Russian. Overall it was a very efficient and friendly service... More 

Review collected in partnership with this attraction

Helpful?
Thank deirdre891
MashaV_BestGuides, Владелец at Best Guides -Tours in St. Petersburg, responded to this review

Dear deirdre891 Thank you so much for a 5 star review. I'm very happy you like Elena. She is really the best guide and I'm proud of her. Thanks a lot for the excellent review. We all will be pleased to see you again! All the best, Masha Vankova, Best Guides More 

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