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The Spa at Mandarin Oriental, Kuala Lumpur

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Address: Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Phone Number:
+60 3-2179 8772
Website
Today
10:00 - 22:00
Open now
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Hours:
Sun - Sat 10:00 - 22:00
Description:

The Spa at Mandarin Oriental, Kuala Lumpur is the perfect urban escape, a...

The Spa at Mandarin Oriental, Kuala Lumpur is the perfect urban escape, a place where the boundaries of East and West meet in harmony, reaching far beyond the traditional spa experience. We take a holistic approach to your wellbeing, providing a complete sensory journey. Our range of treatments is extensive to ensure we offer an entirely personalized therapy, and is performed by professionals with expertise from all around the world.

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TripAdvisor Reviewer Highlights

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Relaxation........

I was bought a spa treatment as a gift and had a thoroughly enjoyable time. I had the full body scrub and then a full facial to follow. My beautician was called Lin and she was... read more

5 of 5 bubblesReviewed 3 weeks ago
Janice B
,
Perth, Australia
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9 Reviews from our TripAdvisor Community

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Showing 7: English reviews
Perth, Australia
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago

I was bought a spa treatment as a gift and had a thoroughly enjoyable time. I had the full body scrub and then a full facial to follow. My beautician was called Lin and she was very informative and excellent. I came out glowing and feeling really relaxed which is just what I needed. If my stay was longer, I... More 

Helpful?
Thank Janice B
Level Contributor
18 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 21 September 2016 via mobile

i was there with a male therapist, the only guy there i guess. it was the time for spa i really want to finish earlier and yes i left before the time. he did a very very bad job just like a very lazy kid playing with their toys or sand on the beach. no pressure at all and his... More 

Helpful?
Thank francisc117
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear francisc117 Thank you for visiting The Spa at Mandarin Oriental, Kuala Lumpur. We have taken note on your comments and our sincere apologies for the unpleasant experience caused. We regret that we are unable to meet your expectations during your visit. We would still very much welcome the opportunity of obtaining further details with regards to your treatment and... More 

Level Contributor
91 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 31 December 2015 via mobile

I have been lots of places and have massage but this is the really the best one. Massage depends to the person who does it and to the place. The rooms are not so big but they are really sound proof I can say. You can not hear any thing from out side the room so you can concentrate to... More 

Helpful?
Thank Mete S
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Mete S Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to learn that you enjoyed your spa treatment at The Spa and we hope to be able to welcome you again soon. Yours sincerely Frank Stocek General Manager More 

Petaling Jaya, Malaysia
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 December 2015

The Spa at Mandarin Oriental is a place you would want to go to be pampered. The overall ambiance was soothing and facilities were up to notch. The part that really impressed me was the pedicure. Mei Lin was really thorough and checked for my approval to ensure she does not do anything that I may not be happy with.... More 

Helpful?
Thank AnnaLeong
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear AnnaLeong We are delighted to hear about your excellent experience at The Spa and will certainly share this positive feedback with our colleagues, especially, Mei Lin. We hope to be able to welcome you again soon, for your next pedicure or manicure session. ;) Yours sincerely Frank Stocek General Manager More 

Level Contributor
93 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
2 of 5 bubbles Reviewed 22 July 2015 via mobile

They were having some renovations at their spa and they sent the masseuse to the room in MO. For the high price that we paid, it was by far one of the worst massages we had. No pressure, and no feeling at all. In fact we got so annoyed that it was merely like an oil application process on our... More 

Helpful?
Thank Kevin S
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Kevin S Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments about the overall service extended during your recent spa experience. Our sincere apologies for the unpleasant experience caused. We would still very much welcome the opportunity of obtaining further details with regards to it and should this... More 

Ballarat, Australia
Level Contributor
108 reviews
21 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
5 of 5 bubbles Reviewed 29 November 2014

My partner and I recently stayed the Mandarin Oriental and after a long flight I thought it would be nice to treat him and myself to a massage. We decided to both go for the Oriental Essence treatment which is 120 mins. We were asked to come 30-45 mins earlier to enjoy the spa/jacuzzi facilities however due to timing we... More 

Helpful?
4 Thank petalbear
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear petalbear Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to learn that you and your partner both enjoyed your treatment experience. Your comments will certainly motivate our colleagues and therapist in our mission to completely delight and satisfy our guests. Please allow us to share that The Spa will be undergoing... More 

Singapore, Singapore
Level Contributor
32 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 19 September 2014

If you are looking a top notch professional spa in KL, MO Spa KL should hit (knead) the spot. It has excellent treatments and the therapists are well trained and professional. I only wish the place had a better ambiance. You don't quite get a relaxed and laid back vibe that you get from some of the top city spas... More 

Helpful?
2 Thank Sala23
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this review

Dear Sala23 Thank you for visiting The Spa at Mandarin Oriental, Kuala Lumpur. We are delighted to learn that you enjoyed your treatment experience. Your comments will certainly motivate our therapists in our mission to completely delight and satisfy our guests. Please allow us to share that The Spa will be undergoing renovation from January 2015 onwards and will be... More 

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