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The Spa at Mandarin Oriental, Kuala Lumpur

Closed Now: 10:00 - 22:00
Open today: 10:00 - 22:00
Review Highlights
Customised, personalised spa experience that I absolutely loved

It was a Mother's Day Sunday, so I was just trying my luck to see if I can get a booking. Managed... read more

Reviewed 13 May 2018
RazlanManjaji
,
Hong Kong
Mother Daughter Pampering Session

My daughter & I had one of the Best Pampering Massage session at the Spa. So relaxing and... read more

Reviewed 30 December 2017
LailaJohari
,
Kuala Lumpur, Malaysia
via mobile
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Traveller Overview
  • Excellent76%
  • Very good0%
  • Average8%
  • Poor16%
  • Terrible0%
13 May 2018
“Customised, personalised spa experience that I absolutely loved”
13 Jul 2018
“Oriental essence experience ...”
About
The Spa at Mandarin Oriental, Kuala Lumpur is the perfect urban escape, a place where the boundaries of East and West meet in harmony, reaching far beyond the traditional spa experience. We take a holistic approach to your wellbeing, providing a...more
Closed Now
Hours Today: 10:00 - 22:00
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Contact
Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
Website
+60 3-2179 8772
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Reviews (12)
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Reviewed 13 July 2018 via mobile

It wasn’t bad Went with my travel buddy . We started by enjoying the steam room and sauna. I’ll say that the environment/experience was better than the massage itself. Beautiful setting , lights, smells, tea. Feeling pampered, disconnected from the world. I guess I was...More

Date of experience: July 2018
3  Thank Nico G
Reviewed 13 May 2018

It was a Mother's Day Sunday, so I was just trying my luck to see if I can get a booking. Managed to get myself a slot. Headed down twenty minutes early. The usual questionaire on what areas I like and what I don't. I...More

Date of experience: May 2018
1  Thank RazlanManjaji
Reviewed 30 December 2017 via mobile

My daughter & I had one of the Best Pampering Massage session at the Spa. So relaxing and rejuvenated

Date of experience: December 2017
Thank LailaJohari
Reviewed 5 March 2017

I was bought a spa treatment as a gift and had a thoroughly enjoyable time. I had the full body scrub and then a full facial to follow. My beautician was called Lin and she was very informative and excellent. I came out glowing and...More

Date of experience: March 2017
1  Thank Janice B
Reviewed 21 September 2016 via mobile

i was there with a male therapist, the only guy there i guess. it was the time for spa i really want to finish earlier and yes i left before the time. he did a very very bad job just like a very lazy kid...More

Date of experience: September 2016
Thank PwCsbaby
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this reviewResponded 11 October 2016

Dear francisc117 Thank you for visiting The Spa at Mandarin Oriental, Kuala Lumpur. We have taken note on your comments and our sincere apologies for the unpleasant experience caused. We regret that we are unable to meet your expectations during your visit. We would still...More

Reviewed 31 December 2015 via mobile

I have been lots of places and have massage but this is the really the best one. Massage depends to the person who does it and to the place. The rooms are not so big but they are really sound proof I can say. You...More

Date of experience: November 2015
Thank memstr
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this reviewResponded 29 February 2016

Dear Mete S Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to learn that you enjoyed your spa treatment at The Spa and we hope to be able to welcome you again soon. Yours sincerely Frank Stocek...More

Reviewed 30 December 2015

The Spa at Mandarin Oriental is a place you would want to go to be pampered. The overall ambiance was soothing and facilities were up to notch. The part that really impressed me was the pedicure. Mei Lin was really thorough and checked for my...More

Date of experience: December 2015
Thank AnnaLeong
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this reviewResponded 29 February 2016

Dear AnnaLeong We are delighted to hear about your excellent experience at The Spa and will certainly share this positive feedback with our colleagues, especially, Mei Lin. We hope to be able to welcome you again soon, for your next pedicure or manicure session. ;)...More

Reviewed 22 July 2015 via mobile

They were having some renovations at their spa and they sent the masseuse to the room in MO. For the high price that we paid, it was by far one of the worst massages we had. No pressure, and no feeling at all. In fact...More

Date of experience: September 2014
Thank Kevin S
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this reviewResponded 17 August 2015

Dear Kevin S Thank you for taking time to share your feedback with us on Tripadvisor. We have taken note on your comments about the overall service extended during your recent spa experience. Our sincere apologies for the unpleasant experience caused. We would still very...More

Reviewed 29 November 2014

My partner and I recently stayed the Mandarin Oriental and after a long flight I thought it would be nice to treat him and myself to a massage. We decided to both go for the Oriental Essence treatment which is 120 mins. We were asked...More

Date of experience: November 2014
4  Thank petalbear
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this reviewResponded 7 January 2015

Dear petalbear Thank you for taking time to share your feedback with us on Tripadvisor. We are delighted to learn that you and your partner both enjoyed your treatment experience. Your comments will certainly motivate our colleagues and therapist in our mission to completely delight...More

Reviewed 19 September 2014

If you are looking a top notch professional spa in KL, MO Spa KL should hit (knead) the spot. It has excellent treatments and the therapists are well trained and professional. I only wish the place had a better ambiance. You don't quite get a...More

Date of experience: March 2014
2  Thank Sala23
Frank S, General Manager at The Spa at Mandarin Oriental, Kuala Lumpur, responded to this reviewResponded 14 October 2014

Dear Sala23 Thank you for visiting The Spa at Mandarin Oriental, Kuala Lumpur. We are delighted to learn that you enjoyed your treatment experience. Your comments will certainly motivate our therapists in our mission to completely delight and satisfy our guests. Please allow us to...More

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