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Swasana Spa

Closed Now: 10:00 - 22:00
Open today: 10:00 - 22:00
Review Highlights
Loved the massage!

One of my best massages so far. Front desk Novi called to remind me of the massage in advance and... read more

Reviewed 4 days ago
PJselangor
Good massages

They speak decent english Very courteous and friendly And very good at the actual massages.. Good... read more

Reviewed 1 week ago
Jabran K
via mobile
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Traveller Overview
  • Excellent85%
  • Very good11%
  • Average3%
  • Poor1%
  • Terrible0%
Travellers talk about
“impiana hotel”(10 reviews)
“body scrub”(6 reviews)
About
Swasana Spa provides a selection of seven body massages in the form of Balinese, Thai and Malay traditional treatments. All massages are conceptualized to provide guests with the perfect indulgence, rejuvenation and pampering. Swasana Spa has been...more
Closed Now
Hours Today: 10:00 - 22:00
See all hours
Suggested duration: 1-2 hours
Contact
13 Jalan Pinang | Impiana KLCC Hotel, Kuala Lumpur 50450, Malaysia
Website
+60 3-2147 1089
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Reviews (121)
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All reviews impiana hotel body scrub cup of ginger tea steam bath spa located foot wash couple room massage oil nice massage therapist kl therapeutic session
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1 - 10 of 109 reviews
Reviewed 4 days ago

One of my best massages so far. Front desk Novi called to remind me of the massage in advance and the masseuse, Meditha was obviously skilled and very professional. From the tamarind drink, the foot soak, the massage and ginger tea later, it was just...More

Date of experience: March 2019
Thank PJselangor
Reviewed 1 week ago via mobile

They speak decent english Very courteous and friendly And very good at the actual massages.. Good value for money.

Date of experience: March 2019
Thank Jabran K
Reviewed 7 November 2018

I ordered time till at. 17:00 and get in time. Got handed little panties and got ready quickly. She was good at massaging and wondering where I had trouble and it was a good massage. Place where no additional services are requested, thanks for that.

Date of experience: November 2018
Thank Darling4ever
Reviewed 17 October 2018

The moment you enter the spa, you'll be welcomed with friendly staffs. I took the "Cinnamon Mesra" package which includes 1 hour of body massage and 1 hour of facial. Started the session with foot soak. They used only natural ingredients for the facial (oatmeal,...More

Date of experience: October 2018
Thank ayuz9
KavinB21, Digital Marketing Executive at Swasana Spa, responded to this reviewResponded 19 October 2018

Dear ayuz9, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear about your experience at the spa and thank you for your compliment on everything and most of all our massage treatment. We hope to see you again soon. Warm regards, The...More

Reviewed 22 September 2018

The girls are beautiful and welcoming. I received the best foot treatment this evening..I will be staying in the hotel for a few more days. Would like to have another treatment before I return home. Are there conditions with the 15% discount for guests staying...More

Date of experience: September 2018
1  Thank vonney703
KavinB21, Digital Marketing Executive at Swasana Spa, responded to this reviewResponded 19 October 2018

Dear vonney703, Greetings from Impiana KLCC Hotel! Thank you for staying with us and for sharing your review, it's great to see you enjoyed the service and hospitality extended. We regret to inform that the 15% discount is only applicable for ala carte treatment above...More

Reviewed 28 August 2018 via mobile

During a very busy conference I decide to have a break so I have booked 3 treatments (body scrub, massage with oil and facial) in this elegant spa at the 4th floor of the Impiana hotel, just next the KLCC. The price is high, in...More

Date of experience: August 2018
Thank agnese_g
KavinB21, Digital Marketing Executive at Swasana Spa, responded to this reviewResponded 19 October 2018

Dear agnese_g, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear about your first class experience at the spa. How we wished you have more time spending with us during your stay! Thank you for your compliment on everything and most of...More

Reviewed 12 August 2018 via mobile

Generally okay. Good feedbacks: The customer service manager texted me before my arrival and suggested me to change Jakushi to herbal steam which is good to open pores and to get best result for body scrub. This is really thoughful. I was given an impressive...More

Date of experience: August 2018
Thank Debbie Y
The_Management_IKLCC, Public Relations Manager at Swasana Spa, responded to this reviewResponded 20 August 2018

Dear Debbie Y, Greetings from Swasana Spa, Impiana KLCC Hotel! Thank you once again for your kind feedback and suggestions for our future improvement. We look forward to welcome you back to Swasana Spa at Impiana KLCC Hotel! Kind regards, The Management of Impiana KLCC...More

Reviewed 16 July 2018 via mobile

Great service, very relaxing, very clean and lovely professional staff. For under 400RM we could not have asked for a better experience to soothe our sore feet and legs.More

Date of experience: July 2018
1  Thank BelindaT492
KavinB21, Digital Marketing Executive at Swasana Spa, responded to this reviewResponded 19 October 2018

Dear Belinda T, Greetings from Impiana KLCC Hotel! Thank you for staying with us and for sharing your review, it's great to see you enjoyed the service and hospitality extended. We hope to see you soon again soon! Warm regards, The Management of Impiana KLCC...More

Reviewed 26 May 2018

I was there for the holistic chill spa treatment and it was fantastic. The whole expeience was really good and the place is very nicely decorated and feels very comfortable. Staff is very friendly too. Recommended if you are thinking of going to this place....More

Date of experience: May 2018
1  Thank Bliybliy
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 30 May 2018

Dear Bliybliy, Greetings from Swasana Spa, Impiana KLCC Hotel! We are pleased to hear that you've enjoyed the Holistic Chill which is one of our new concept of reflexology spa treatment and thank you for sharing your wonderful experience. Your high rating will definitely contribute...More

Reviewed 4 May 2018 via mobile

Excellent reception Excellent staff Excellent service Very much enjoyed it. They respected and accommodated our specific requests.More

Date of experience: April 2018
Thank Abdelhalim H
The_Management_IKLCC, Manager at Swasana Spa, responded to this reviewResponded 16 May 2018

Dear Abdelhalim H, Greetings from Impiana KLCC Hotel! Thank you for staying with us and for sharing your review, it's great to see you enjoyed the service and hospitality extended. We hope to see you soon again soon! Warm regards, The Management of Impiana KLCC...More

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Questions & Answers
Ask a question
Aliffi I
26 July 2018|
AnswerShow all 2 answers
Response from The_Management_IKLCC | Property representative |
Currently all our professional therapist are ladies. They are all professionally trained to deliver relaxing, sumptuous combinations of our most popular spa treatments - massage, facials, baths and body treatments. Expect a... More
0
Votes
AT974
2 May 2018|
Answer
Response from hiskesmart | Reviewed this property |
It is around 270-350 MR depending on the length of the session (Balinese aroma massage). If you stay in the hotel you get 15% discount. It is extremely professional and done in much quietness. It was extremely therapeutic.
1
Vote
snickershershey
22 April 2018|
AnswerShow all 2 answers
Response from The_Management_IKLCC | Property representative |
Hi sir, thank you for your question but unfortunately we do not have that service offered here. Thank you.
0
Votes