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Austin Visitor Center

Closed Now: 10:00 - 17:00
Open today: 10:00 - 17:00
Review Highlights
Austin Vaca

Good location. Parking garage adjacent to the visitor center. Small but nice gift shop. This was... read more

Reviewed 4 days ago
Shelly W
Helpful! Make this your first stop!

I began my adventure of Austin at the visitors center, and the staff was exceptionally friendly and... read more

Reviewed 2 weeks ago
Johnson City, Tennessee
Read all 184 reviews
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Certificate of Excellence
Traveller Overview
  • Excellent58%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible0%
Travellers talk about
“gift shop”(17 reviews)
“city tour”(8 reviews)
Let our friendly volunteers guide your stay in Austin. Stop by our new downtown Visitor Center for information on tours of the city, events, can't-miss destinations . . . even dining suggestions. And while you're there, browse around Austin's...more
Closed Now
Hours Today: 10:00 - 17:00
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602 E 4th St, Austin, TX 78701-3701
+1 800-462-8784
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All reviews gift shop clean restrooms city tour duck the double decker tours start welcome center great information for sale parking garage hill country souvenirs visitors literature pamphlet clothing capital
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1 - 10 of 168 reviews
Reviewed 4 days ago

Good location. Parking garage adjacent to the visitor center. Small but nice gift shop. This was the picup for our AO Tour. Staff was nice and clean restrooms.

Thank Shelly W
Reviewed 2 weeks ago

I began my adventure of Austin at the visitors center, and the staff was exceptionally friendly and helpful. Helped me design my day to include everything I wanted to see, and marked the locations on a map for me. Definitely helped me take advantage of...More

Thank JCitytraveler701
Reviewed 2 weeks ago

We booked a tour and this is the place we had to meet so I got to see first hand the advantages of starting here first. They are well staffed to answer all your questions and able to sign you up for tours. I purchased...More

Thank Mary H
Reviewed 3 weeks ago

The people at the Austin Visitor Center were very helpful in suggesting areas of interest and helping us to set up a guided tour. The adjacent gift shop was also one of the best places for artifacts and affordable souvenirs of all types.

Thank Phyllis C
Reviewed 3 weeks ago

Definitely check out their tours and website. Great way to get oriented to Austin. They also have a nice store.

Thank seven_done
Reviewed 4 weeks ago

Went there to catch the trolley tour we'd signed up for. It was a nice clean building with some cute souvenirs. Some of the workers were so nice and helpful and some were just so-so.

Thank Kathy B
Reviewed 4 weeks ago

We visited here early in our trip to catch a tour bus. There is a great gift store; and I wish I had gotten a couple other things from them that I held off on buying because I thought I might find something else later...More

Thank SB1114
Reviewed 9 September 2018

for the most part everyone was helpful there several people inside would tell everyone to use the 5th street parkin garage

Thank paulgX5110FQ
Reviewed 31 August 2018

Staff here was very consumer-oriented and shared much information in addition to answering any and all questions we had about our Austin visit. A Big Thank You to them!!

Thank Rich H
Reviewed 17 August 2018

The person working there was really helpful. She explained everything taking her time and made sure I understood what I am paying for.

Thank sinhaca
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Questions & Answers
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4 March 2018|
AnswerShow all 3 answers
Response from SiSand | Reviewed this property |
We did not have a car however I did see street parking, at 10 a.m. on a Thursday it was all taken. We saw some parking lots nearby with all day prices.
Kayla S
23 August 2016|
AnswerShow all 5 answers
Response from Meredith H | Reviewed this property |
Sorry, I was there in April. I agree with other comments, they should have a website or google events in Austin in October.