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Review Highlights
Not commited to schedule

The drivers were good and the vans were new and clean, but they were supposed to pick me up at... read more

Reviewed 4 days ago
caroljun
,
Sao Paulo, SP
via mobile
Terrible customer service

Useless. Unresponsive to WhatsApp number provided. Avoid at all costs. Not worth the hassle or... read more

Reviewed 3 days ago
483edwardo
via mobile
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Traveller Overview
  • Excellent7%
  • Very good6%
  • Average8%
  • Poor14%
  • Terrible65%
4 days ago
“Not commited to schedule”
3 days ago
“Terrible customer service ”
About
Suggested duration: 1-2 hours
Contact
San Pedro de Atacama 1410000, Chile
Website
+(56)+569 9999404
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Top Selling Tours & Activities in and around San Pedro de Atacama
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Most Helpful Review
Reviewed 18 January 2018 via mobile

Getting to an airport is always a stressful situation but this is possibly the worst bus service ever! When booking, we informed the company of our flight time and flight number. We were told we would be picked up from our hostel between 4:30pm and...More

2  Thank h_moore85
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1 - 10 of 15 reviews
Reviewed 3 days ago via mobile

Useless. Unresponsive to WhatsApp number provided. Avoid at all costs. Not worth the hassle or stress.

Thank 483edwardo
Reviewed 4 days ago via mobile

The drivers were good and the vans were new and clean, but they were supposed to pick me up at 13:25 but showed up at 14:10. I was late for my flight, so when I texted them to asked what happend, the attendant was very...More

Thank caroljun
Reviewed 25 June 2018

I wonder if Licancabur will some day take the time to read these reviews and do something to change their terrible customer service. We had a change in our travel plans and were in contact with a staff member who either ignored our messages or...More

1  Thank Marie D
Reviewed 16 April 2018

We were nearly 2 hours late for our flight, making it with a few minutes to spare. The hotel said this company is always late and they don't recommend it. Try someone like TransVIP instead - there are half a dozen transfer companies at Calama...More

2  Thank James W
Reviewed 16 April 2018

We booked a return journey between Calama and a hotel in San Pedro with Licancabur and couldn't recommend a single part of the experience. On arrival at Calama we waited over half an hour in case they could get more customers from another flight (they...More

1  Thank aylmer23
Reviewed 14 April 2018

If you don't confirm one day before your flight information , a lot of chance to have your booking not tacken into account. But this time, waiting with my name in Calama airport and on time at San Pedro hotel. Bad bus, no information from...More

1  Thank pduncan75013
Reviewed 6 March 2018

I had done the reservation for the transfer via internet before arriving in San Pedro. At the Calama Airport I gave all the information about our Hostel, leaving day and time etc again. STILL the company managed to somehow mess up with our reservation details...More

1  Thank mir123202
Reviewed 20 February 2018

At the Calama airport, there are several bus companies touting their airport transfer services to Atacama. I was told Licancabur was the official company so I went with them. I paid for a round trip to Atacama, gave them my hotel name and was told...More

2  Thank Matthew P
Reviewed 18 January 2018 via mobile

Getting to an airport is always a stressful situation but this is possibly the worst bus service ever! When booking, we informed the company of our flight time and flight number. We were told we would be picked up from our hostel between 4:30pm and...More

2  Thank h_moore85
Reviewed 2 January 2018

I figured that all airport transportation companies were basically the same. I really hope I was wrong. Both legs of our trip we were transporter by a "third company" transfer provider, and while our transfer to San Pedro was generally fine (though van had no...More

1  Thank Charlotte99121
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