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Traveller Overview
  • Excellent92%
  • Very good7%
  • Average1%
  • Poor0%
  • Terrible0%
Travellers talk about
“mr latif”(11 reviews)
“tour operator”(12 reviews)
“taj mahal”(9 reviews)
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Contact
New Delhi 110005, India
Website
+91 98189 78622
Reviews (132)
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1 - 10 of 103 reviews
Reviewed 3 weeks ago via mobile

My parents and my two sisters were travelling for the first time in India. We did not have a clue how to get around or who we could trust. We stayed at the Sunstar Heritage Hotel and met Happy and Latif. They were very patient...More

Thank naseneen
DalLakeHoliday, General Manager at Dal Lake Holidays, responded to this reviewResponded 3 weeks ago

Hello guest many Greetings from delhi india We believe you reach home safe and looking forward to seeing you again in paradise and we make your trip best one in lifetime. I thank you for your wonderful review we are very happy and appreciate your...More

Reviewed 4 April 2018 via mobile

When we arrived at the Sunstar Heritage Hotel we found Mr Happy close to the reception offering 1 day trips around Delhi (and more). Since already half day was gone he suggested to visit some places on that day and other the following day(for the...More

1  Thank Paul G
DalLakeHoliday, General Manager at Dal Lake Holidays, responded to this reviewResponded 12 April 2018

Dear Valuable customer Greetings from Dal Lake Holidays Associated with Sunstar Group Hotels is Delhi You recently give us really helpful comments about our service we really appreciate the time you took to write us thank you being an awesome costumer we look forward see...More

Reviewed 1 April 2018 via mobile

Upon our arrival to Delhi my 70 year old father and I were facing the daunting task of arranging travel and lodging for our week-long trip in India. Our hotel (Sunstar Heritage) offered the services of a travel agency, Dal Lake Holidays with “Happy”, our...More

1  Thank alana c
DalLakeHoliday, General Manager at Dal Lake Holidays, responded to this reviewResponded 12 April 2018

Dear Valuable customer Greetings from Dal Lake Holidays Associated with Sunstar heritage Hotel in Delhi thank you give us really helpful comments about our service we wanted to let you know that we able to use your feedback every important to us improve service we...More

Reviewed 10 February 2018 via mobile

We were staying at Sunstar Heritage where I met Mr Latif & Mr Happy as we were preparing to leave for a 7 day tour around North India. I thank Mr Happy for advising us not to travel with the people we had made the...More

1  Thank Suni S
Reviewed 17 July 2017

Wanted to visit the Golden Triangle and Rishikesh so were told about this travel agency by our hotel as they are linked, we easily arranged a 7 day tour through India with a driver and car, driver was excellent (Mr Kishore) and the trip was...More

Thank Benji J
Reviewed 26 March 2017

Excellent service. Tour package was perfect as per our requirement. No complaints at all. Vehicle was new and the driver spoke english and was cooperative

Thank faruq3542
Reviewed 13 March 2017

We have met this tour operator in our hotel in Delhi. We asked the tour to only provide a driver and a car without any organized trip as we wanted to choose our own trip and hotels. We had a very good driver and very...More

1  Thank mafffiou
DalLakeHoliday, Owner at Dal Lake Holidays, responded to this reviewResponded 15 March 2017

Dear Guest. Greetings from Dal Lake Holidays!! Thank you for writing us & we are glad to hear that you had enjoyed your holidays & we sincerely apologize for the matter your had been faced through, There is some miscommunication! The restaurants on the highway...More

Reviewed 12 March 2017

We arrived in Delhi and were met by Happy. He looked at our itinerary and made some suggested improvements plus offered us a car with a driver for some of our trip. We are glad of his help and it resulted in a great 3...More

Thank ThomasHillas
DalLakeHoliday, Manager at Dal Lake Holidays, responded to this reviewResponded 15 March 2017

Dear Thomas. Greetings from Dal Lake Holidays! Thank you for taking the time to write a review for our company, & we are glad to hear that you had enjoyed your holidays with us :) Warm Regards, Happy

Reviewed 6 March 2017

Latif arranged me a perfect tour of golden triangle; Delhi-Agra-Jaipur-Delhi (two nights n three days). From a private ride to the hotels everything was flawless. I highly recommend... PS. thank you Latif, 'til we meet again.

Thank Can C
Reviewed 24 February 2017

The tour operator who made our trip was very professional. He was a good listener. He was well explained about all our requirements with our budget. He Understood all our requirements and made a good package to suit our needs.

Thank sujitkumarbr1995
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aerodevansh
8 June 2018|
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Response from DalLakeHoliday | Property representative |
Dear Guest Thank You for writing us kindly say where you like visit in uttarkhand Please send information e mail or Whats app 9818978629 Best Regards
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