Shanghai Jiangnan Silk Museum
Shanghai Jiangnan Silk Museum
3.5
This location was reported permanently closed
About
The Silk Museum is an educational tour of the entire process from growing and feeding the silkworms to collecting the silk threads and the factory production of silk textiles. Quality silk bedding and products may be purchased here.
Duration: 1-2 hours
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The area
Address
Neighbourhood: Huangpu
How to get there
- Nanpu Bridge • 8 min walk
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3.5
177 reviews
Excellent
34
Very good
61
Average
48
Poor
15
Terrible
20
Jennifer432
Sydney, Australia8 contributions
Sept 2015 • Couples
Our Travel-Asia tour took us to the Jiangnan Silk Museum where we had a 15 minute talk about silk making. Then we spent an hour and a half in the shop. We bought a silk duvet with a silk cover which cost all up, $850 Australian dollars for king size. Big shock when we saw our credit card statement. To make matters worse, the duvet won't stay in place in the cover, even with the ties in the corners and it is extremely difficult to get it looking good on the bed, also it slips off the bed during the night. I would advise only buying the duvet and using a regular cotton cover.
Written 2 October 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David R
Cedar Rapids, IA116 contributions
Mar 2016 • Solo
The tour walks through the silk production process showing the life cycle of the silk worm then moves to actual functioning equipment which demonstrates how the silk strand is unwound from the cocoon in modern days or how the cocoon can be spread. After the tour there is pressure to buy high quality silk products such as bedding, shirts, pajamas, and robes. Great if you are looking to buy but a pain if you just want the history.
Written 15 March 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wilister
Austin, TX46 contributions
Visited China in 2009 and now an expat in 2012. This place is good for the curious about silk production in China. I visited the one in Suzhou in 2009 and I will say that one is better than this one. Regardless, if you are in Shanghai and cannot make it out to Suzhou the spiel is the same just not as big. The store prices are all the same and much cheaper than what you would get in the West. The silk comforters are a great buy, the duvets are a different story - they are a bit on the pricey side. If you just want a comforter you can always get a cotton duvet and save yourself some money. Overall it is a pleasant experience and you can feel confident that you are getting real silk and not polyester made to feel like silk. You can try bargaining but you probably will not get very far but they will throw in some cheap scarves to appease your bargaining savvy.
Written 9 June 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
drcozy
36 contributions
May 2020 • Friends
I visited Shanghai back in 2015. I was making up my bed and thought Damn I still love this comforter after 5 years. It was expensive. I still have never seen or felt anything like it anywhere state side. If you are short on $$. Buy those silk pillow cases. That was the "biggest bang for your buck". You will never need a scarf on your head at night. Easy to travel with too. If you buy the sheets, duvet, comforter, and put the PJs on. Becareful when getting into your bed. You will slide right out of your bed....
Written 13 May 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Avi_shan_13
Zurich, Switzerland8 contributions
May 2013 • Couples
After a fast and very short explanation of silk, they took us to the retail store. The price was very reasonably. I checked the quilt if it is real silk inside, and it was. I was also sure that such a registered place would never cheat. I hadn't chance to proof whats in the pillow cuz they had been in a vacuum pouches and without zipper. When came back home and opened the vacuum pouches I felt that it is not same quality like the quilt. I have torn it immediately and it was not 100% silk it was 100% Polyster !!!! I am really angry because I trusted them. When I go back to Shanghai...!
Please beware!!!!!!!!!
Please beware!!!!!!!!!
Written 23 May 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChrisandMick60
Montaren-et-Saint-Mediers, France572 contributions
Apr 2012 • Couples
We asked not to be taken here but it fell on our guides deaf ears. The museum consists of about 3 old hand operated machines that are used only when tourists are brought into the foyer. After about 5 minutes of explaining the process, which we already knew from visits to other silk factories, we were ushered into an enormous sales area. Here you are effectively forced to follow the sales person around rows upon rows of extremely expensive items that we had no intention of buying. The sales people were absolutely amazed that we didn't want to buy a single item. There must have been about 20 sales assistants trying to get our attention as there were no other customers at all. We would suggest that if you do end up being taken to places of this nature, jade and pearl factories etc, that you don't want vist, to avoid the unpleasant atmoshphere created just refuse to enter them and stay in the taxi or car. Some of the sales people can be extremely aggressive and unpleasant.
Written 29 May 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
joseewk
Ottawa, Canada2 contributions
Nov 2013 • Family
Do not buy the pillows from this place. They are polyester-filled. I wish I had read the previous reviews on your site. Another reviewer was disappointed just like I was when I realized that the pillow I bought on November 7, 2013 was filled with polyester. I paid $50 for it, way too much for a polyester-filled pillow. I thought also that such reputable store will never cheat their customers. I was wrong. If you check on their website, they don't sell pillows online because they know they can get caught. The sad part in all this, they get away with it all the time and they keep cheating the tourists. Hopefully the reviews will make lots of people to be careful when they go to China. Buyers BEWARE!!!
Written 30 November 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SHIPSPOINTBELLE
Vancouver Island, Canada58 contributions
Sept 2017 • Couples
We visited the Shanghai Waima Wharf Silk Museum as part of a China Star tour out of Vancouver BC. The "museum" tour was interesting, enjoyable, informative and we were subsequently taken to the STORE. We were told that this is the PREMIER place to buy "trustworthy quality" silk products. Originally we were only going to purchase 2 pillows, but were told their duvets were on sale. Additionally, they said if we purchased a duvet they would include a duvet cover and sheet set for free. We decided that the price which they quoted was fine for the package. SO, we paid and were told that they would vacuum/strap the items into a manageable package and to pick up our package at the entrance on our way back onto the tour bus. Once the package is banded YOU CANNOT CHECK that everything is inside and you have to take it on faith that it is. Blithely, we carried our package home only to discover that the PILLOWS WE PAID FOR ($100US), were missing. The fitted sheet was NOT fitted but flat. So, the price with the pillows missing was $100 US too much. We sent the Silk Museum an email with a copy of our receipt, as per their instructions (receipt only in Chinese) and asked for them to send us the 2 pillows by free shipping OR a refund on our credit card and they said they were looking into it. We sent another email asking about our issue and again nothing. We didn't hear back from them. We complained to our tour company, who had another tour going in a week with a copy of our receipt and they said they would straighten it out and bring back our pillows. WELL!!! in short order we received a nasty email from the Shanghai Museum telling us that IF we pursued this any further THEY WOULD TAKE LEGAL ACTION AGAINST US???? EXCUSE ME??? The other "issue" was that we went upstairs with the same sales woman who sold us the bedding and we told her we needed a couple of modestly priced scarves as gifts. She led us to a rack with the right price where SHE took off a couple of lovely scarves and told us the price and we said we would take them. When we got to the cash register, we were told they were TRIPLE the price so we backed away from that purchase but we left on a sour note.
Written 19 November 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Phil523
Sydney, Australia1 contribution
Jul 2015 • Couples
If you are expecting reasonable after sales service from Shanghai Jiangnan Silk Museum after arriving back home and discovering your Jiangnan silk product you purchased was not what you expected, then you are going to be very disappointed.
We were disgusted after arriving back in Australia to find the not so cheap 100% king size silk quilt and cover we purchased from Jiangnan Silk did not correctly fit our very standard Australian king size bed, it was simply to small.
After extensive correspondence with them it became very clear they were not at all interested in excepting responsibility for their faulty product other than offering us a larger replacement at full cost plus all delivery costs.
So be very careful of what you buy from Shanghai Jiangnan Silk Museum, there slick and very misleading advise and high pressure marketing ploys can cover up a multitude of sins.
We were disgusted after arriving back in Australia to find the not so cheap 100% king size silk quilt and cover we purchased from Jiangnan Silk did not correctly fit our very standard Australian king size bed, it was simply to small.
After extensive correspondence with them it became very clear they were not at all interested in excepting responsibility for their faulty product other than offering us a larger replacement at full cost plus all delivery costs.
So be very careful of what you buy from Shanghai Jiangnan Silk Museum, there slick and very misleading advise and high pressure marketing ploys can cover up a multitude of sins.
Written 21 September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BronxGirl0103
Dallas, TX7 contributions
Jun 2014 • Business
We were on a Uniworld tour that took us to this rip off site. First of all it is not really a museum but a store trying to rope tourists into buying their products. The tour is there for a limited amount time and you get caught up in the atmosphere. We bought a king size duvet cover, pillow shams and the silk insert to go with it. The items were shipped to our home in Dallas. When we opened the package the quality of the items was poor to say the least. We have tried to put the transaction in dispute with our credit card company but they said we had to return the goods first. We have been going back and forth with them since August. We have done so and it has been a month and no credit has been applied to our account. The people there were uncooperative and seem to think that the longer it takes them the more likely we will forget about the matter. We're talking serious money here and I will not forget about a $1000 US. Stay away from buying there.
Written 17 February 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hola mi familia y yo estuvimos ahí en diciembre y mi esposa compró unas de seda y nos dijeron que hacían envíos a todo el mundo ordenando online pero no tenemos su página podrías ayudarnos . Gracias
Written 21 May 2018
I have bought a silk doonah and cover from the silk museum - can you advise cleaning instructions. The instructions attached to the quilt and cover are in Chinese.
Written 27 April 2018
Karenconciatore
Sydney, Australia
I brought a silt quilt and silk cover in sept 19. Gentle wash quilt and cover in machine using baby shampoo and hang on line to dry
Written 29 September 2019
I would like to order a duvet cover and top sheet. The ones I bought October 2013 are wearing out and tearing.
Please give me ordering information.
Written 25 March 2018
We were in Shanghai last month but went to a silk embrodery factory instead of the one who sell quilt covers. Can anyone give me the contact details of the factory who sell these?
Written 31 May 2017
Tel: +86-21-62660378 is the number they gave me. Trip advisor will not allow me to give you the email address. What you want is the actual the duvet not the cover - the duvet is made of up to 20 pure silk sheets stacked inside a cover. Hypoallergenic, light, and no-clean...
Written 31 May 2017
Would like to buy a duvet Cover in Champagne Color in silk,2mby2m. Is that possible?
Written 22 October 2016
Tell them when you get into the door. I think that these guys will do anything to make you happy and get a sale out of it.
Written 19 November 2016
hesnardchantal
Paris, France
Bonjour,
Pourriez-vous me donner l'email du site. Je vous en remercie d'avance pour l'achat en direct d'une couette.
Can give you the email address and site if you contact me direct.
Written 25 July 2016
Send me your email please!
Written 25 July 2016
Hi We need to purchase a Quilt Cover for our King Size Silk Quilt but cannot seem to contact them by email ,any thoughts as to their address, the one we received with the quilt does compute ??
Written 6 December 2015
Can give you the email address and site if you contact me direct.
Written 7 December 2015
I went to thus silk museum/shop in 2007 & bought had the silk Kingsize Doona & Cover & Pillowslips, been on our bed since then. Very good quality, worth the cost!
Fantastic, but now I want a Extra King, larger bed now and the website does not appear to have an English language option.
Can you please help? Glenys from Perth, Western Australia
Written 10 April 2015
Bruce8889898
Xi'an, China
is the Jiangnan Silk Museum a good place to go ?
Have you google searched the Xi'an Wan Hao Trading Co,.Ltd ?
this is a really good website with many exquisite silk products and interesting information.
Written 16 March 2015
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