We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Era Helicopters

#11 of 86 Tours in Juneau
Certificate of Excellence
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 6910 N Douglas Hwy, Juneau, AK 99801
Phone Number:
+1 907-586-2030
Website

TripAdvisor Reviewer Highlights

Read all 408 reviews
Visitor rating
  • 362
    Excellent
  • 14
    Very good
  • 5
    Average
  • 5
    Poor
  • 3
    Terrible
Amazing

Just got back from our Era helicopter tour and glacier walk, it was amazing! From our pickup in the hotel lobby and throughout the flight the staff made the adventure. You could... read more

Reviewed 26 July 2015
Janet E
,
Quincy, Illinois

Similar Things to Do in Juneau

Add Photo Write a Review

408 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 389: English reviews
Quincy, Illinois
Level Contributor
12 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 26 July 2015

Just got back from our Era helicopter tour and glacier walk, it was amazing! From our pickup in the hotel lobby and throughout the flight the staff made the adventure. You could go with lots of companies but it is the staff that makes or breaks an adventure, you guys went above and beyond. Our pilot Mike was knowledgeable and... More 

Helpful?
Thank Janet E
Carrollton, Texas
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 23 July 2015

Our helicopter tour excursion to the higher elevated Mendenhall glacier was canceled because of low clouds. We were so disappointed. We happened upon this company's booth and signed up for their tour of lower elevated glaciers and boy it couldn't have worked out better! Felt safe the whole way and loved it. The most amazing thing ever!!! YOU MUST DO... More 

Helpful?
1 Thank jtrutan
Lisa M, Tour Manager at Era Helicopters, responded to this review

We appreciate your review. We are very glad you happened upon us after your other tour was canceled. Each glacier is so unique and gorgeous in it’s own way. We love the opportunity to share the beauty of the lesser known, but equally impresseive Taku and Norris glaciers. We’re so pleased you were amazed by them too. More 

Orlando, Florida
Level Contributor
27 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 20 July 2015

Amazing & not to be missed.....well worth the money...felt very safe & very pleasant experience from start to finish...we were on a cruise but I booked directly with Era

Helpful?
Thank hotelstayfla
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you for your comments and for choosing to tour with Era Helicopters. We’re so happy you enjoyed it. More 

Rushden
Level Contributor
33 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 20 July 2015

We did this excursion on 19th June. Of our 4 week trip to Alaska and Canada, doing the helicopter ride to the glacier and dog sledding was the only thing that I really wanted to do so booked it through our cruise ship as soon as it was available. I was concerned that we may get rained off as had... More 

Helpful?
Thank JulieDI
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you so much for your very kind review. It may have been a little dull and drizzly when you left your ship, but judging by your lovely pictures it was a beautiful day at our dog camp. Weather really is so unpredictable in Juneau that the weather upon arrival into town gives no real indication of the kind of... More 

lake mary
Level Contributor
16 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 20 July 2015

The view is great , any company can show you that side . Era has great pilots like Rachel and smooth rides , good descriptions of what you are seeing without too much chatter . every seat had a complete view

Helpful?
Thank frankierhea
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you for flying with Era. We really appreciate your review. More 

Atlanta, Georgia
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 18 July 2015

beautiful views on flight- glacier awesome too! Dog sled- fun and unique, but not enough time for one of five to "drive" the sled, so disappointing AND didn't feel like 15 minutes as you have to stop quite a bit to let the dogs cool down- met some of the dogs but felt rushed out of that to go wait... More 

Helpful?
Thank snugly03
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you for reviewing Era Helicopters. I’m sorry to hear not everyone had a chance to drive the sled. We try to keep everything running in a smooth time frame with the hopes of each person getting the same quality tour as the next. It sounds like we may have fell a little short on this particular day. We appreciate... More 

Houston, Texas
Level Contributor
113 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
Reviewed 18 July 2015

Remember the opportunity cost, when will you be able to walk on a glacier and drink glacier water directly. It was the most beautiful trip. The blue ice was amazing, and rivers of water as it was flowing off the glacier were indescribable as one must see it with their own eyes. We were fortunate and had one of the... More 

Helpful?
Thank Traveller_Green037
Fresno, California
Level Contributor
25 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 17 July 2015

Took the opportunity to mark something off my bucket list, and booked a helicopter/dog sled tour through my cruise ship. My daughters and I had the best time ever. We flew over several glaciers before landing at a dog sled camp. There were over 100 sled dogs there. The tour guides were so enthusiastic, and clearly love the dogs. We... More 

Helpful?
Thank Monica_O62
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you so much for your recommendation. We’re so pleased you and your daughters had such a wonderful time with our dogs. And what a special treat to get the opportunity to be able to help harness the dogs and remove their booties at the end. Sounds like you truly had a great Alaskan adventure. More 

Mexico City, Mexico
Level Contributor
56 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
Reviewed 15 July 2015

We booked through our ship (norwegian cruise line, while on board the ship). This was the 4 glacier tour by helicopter and landing on a glacier for 20-30 minutes. ERA helicopters were super punctual, the land personnel (Kayden at the dock where the buses were, was very friendly, and the rest of the team at the station, were all very... More 

Helpful?
Thank claudia v
Lisa M, Tour Manager at Era Helicopters, responded to this review

Thank you for booking a tour with Era and for taking the time to review us. We are very happy to hear you thought it was the most amazing tour ever. And thank you for the shout out for our dock representative Kaden and our pilot Mike. All of our staff from the docks to glacier work very hard and... More 

Orlando, Florida
Level Contributor
200 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
Reviewed 14 July 2015

A fantastic experience from start to finish (1) Take the extended tour!!!!! Don't fly all the way up there and cheap out, trust me (2) The helicopter ride - we had Wayne as our pilot and he was great. Smooth and professional, don't be worried that the flight out and back will be crazy. You can't bring any bags with... More 

Helpful?
1 Thank Bob A

Been to Era Helicopters? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Era Helicopters and other visitors
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Era Helicopters staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?