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Review Highlights
African Escape couples treatment

I booked my wife and myself for a couples treatment for our 13th wedding anniversary. The... read more

Reviewed 23 May 2016
Greater Johannesburg, South Africa
via mobile

VERY PROFESSIONAL TREATMENT. the therapist is great i had a very long trip with a stiff back and... read more

Reviewed 1 week ago
Kuwait City, Kuwait
via mobile
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Traveller Overview
  • Excellent55%
  • Very good6%
  • Average0%
  • Poor6%
  • Terrible33%
1 week ago
27 Oct 2018
“Disgusting service on the spa deck.”
Four Seasons Spa Westcliff is a 1, 200-square metre full-service destination spa which offers innovative, results-driven spa therapies and authentic spa rituals for resident and day visitor guests. There are nine treatment rooms, one of which is a...more
Suggested duration: 1-2 hours
67 Jan Smuts Avenue | Four Seasons Hotel The Westcliff, Johannesburg 2193, South Africa
+27 11 481 6450
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Reviews (15)
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1 - 10 of 14 reviews
Reviewed 1 week ago via mobile

VERY PROFESSIONAL TREATMENT. the therapist is great i had a very long trip with a stiff back and neck. when i left like i was rebooted felt waaaaay better. i highly recommend this spa. the facility's is great

Date of experience: October 2018
FSJohannesburg, Public Relations Manager at Four Seasons Spa Westcliff, responded to this reviewResponded 1 week ago

Thank you very much Falmutawaah. Kind Regards Natalie

Reviewed 27 October 2018 via mobile

After waiting 45 min for a drink on old and dirty deck chairs, a lousy review is more than apt. Disgusting service, and a rude waiter (Jacob []) that clearly has no idea that service means actually taking an order.

1  Thank Lindameyer2
Reviewed 23 October 2018 via mobile

We booked a couples massage and thoroughly enjoyed the hour of relaxation. We found our therapists to be warm and friendly and the facilities were wonderfully relaxing. Would certainly go back!

Date of experience: October 2018
Thank PurdyFamily
Reviewed 1 June 2018

Its a puzzle as to why, one of the best hotels in town would have such nasty and appalling spa therapist (Khumo). I booked 3 treatments at the Spa and one of them was the high priced facial (R 1 500). The therapist had a...More

Date of experience: May 2018
7  Thank pps198
Reviewed 22 April 2018 via mobile

I have visited most continents and been privileged to stay in some of the world’s best business hotels. The staff at the Four Seasons in Westcliff, Johannesburg make this my favorite place to stay. They are friendly, courteous, efficient and undeniably professional. They have gone...More

Date of experience: April 2018
Thank Leigh_Cu
Reviewed 15 August 2017 via mobile

There is no question that the Four Seasons Spa is visually beautiful and they have strived to make it a luxurious experience. Unfortunately, my experience was let down in a big way by my very sweet, yet rather "sleepy" therapist. She kept falling asleep during...More

Date of experience: July 2017
12  Thank Jingolina
Reviewed 14 November 2016 via mobile

Had I written this review just after my treatment (a wonderful massage) it would have been glowing. Unfortunately my entire experience at this beautiful spa was overshadowed by a humiliating and intrusive experience. While in the ladies only dressing room in a state of complete...More

Date of experience: November 2016
7  Thank MelRose3
Reviewed 27 May 2016

We visited the spa as a special treat for a group of friends . There were 8 of us.The facilities are great and it has a lovely calming environment.We all had various treatments and everyone came out happy, We used the pool , the steam...More

Date of experience: April 2016
Thank Travelnomad2015
Reviewed 23 May 2016 via mobile

I booked my wife and myself for a couples treatment for our 13th wedding anniversary. The facilities are beautifully appointed and you start relaxing from the moment you get there. The treatments and the therapists were fantastic. The products they use are first class and...More

Date of experience: May 2016
3  Thank 1saintgp
Reviewed 19 May 2016 via mobile

Booked for a 60 min full body massage (R820) for my mum, sister & I. Massage was rushed and ended after 40 min as they were running late but was I was charged for an hour. After I queried this I was given a discount...More

Date of experience: May 2016
4  Thank Serena C
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