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The Serenity Spa

Seaham Hall Farm Lord Byron's Walk | Seaham Hall, Seaham SR7 7AG, England
+44 191 516 1400
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Review Highlights
Wonderful spa

Visited whilst staying at seaham hall wonderful spa with excellent facilities and lovely... read more

Reviewed 5 days ago
Louise W
,
Sheffield, United Kingdom
via mobile
Discrimination and despicable service

On the 9th of June I called Seaham Hall Spa to make a group booking for 5 people in June. I spoke... read more

Reviewed 1 week ago
Jujujanggles
,
Newcastle upon Tyne, United Kingdom
Read all 213 reviews
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Voted as the Best Spa in the North East by Good Spa Guide 2016 and Best Spa for Style by The Sunday Times and Best UK Spa Destination by Conde Nast Traveller The Serenity Spa at Seaham Hall is a place where water is used to pamper, indulge and relax you.Inspired by Feng Shui, you will discover a place that is oriental in design, with teak, granite and limestone everywhere amid an atmosphere of complete calm. Choose from over forty different treatments or one of our Day Rituals.
  • Excellent71%
  • Very good18%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
LOCATION
Seaham Hall Farm Lord Byron's Walk | Seaham Hall, Seaham SR7 7AG, England
CONTACT
Website
+44 191 516 1400
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Reviews (213)
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1 - 10 of 213 reviews

Reviewed 5 days ago via mobile

Visited whilst staying at seaham hall wonderful spa with excellent facilities and lovely professional staff.

Thank Louise W
Reviewed 1 week ago

On the 9th of June I called Seaham Hall Spa to make a group booking for 5 people in June. I spoke to Marcus who was polite and friendly and eager to place the booking. I had requested the Mellow Midweeker spa package for the...More

Thank Jujujanggles
Reviewed 2 weeks ago via mobile

I was treat to this by a friend so I was looking forward to trying this spa for the first time. I have visited Ragdale Hall in Leicester a few times therefore have a high bench mark. I was disappointed from the moment we stepped...More

2  Thank nictan
Management response:Responded 1 week ago

Thank you for taking the time to review your recent visit to the Serenity Spa. I have contacted you personally regarding your visit and taken your feedback on board I await your response for a date to return as per my email. I look forward...More

Reviewed 2 weeks ago via mobile

I went for my best friends birthday and couldn't fault a thing the staff were very good and the range of things to do is outstanding compared to other spas I would definitely go again

Thank Lucy N
Management response:Responded 1 week ago

Thank you for your review, I am delighted that you and your friend enjoyed the facilities on offer, it is a very nice way to celebrate a birthday. Look forward to seeing you again very soon.

Reviewed 4 weeks ago

Iced water or lemonade on arrival. Spa facilities included sauna, steam room, heated beds, pool, foot baths, plunge pool and hot tubs. Gown and slippers provided. Ozone restaurant serves mainly Asian inspired food which was on this occasion nice but not five star standard. £13...More

Thank Lisa S
Management response:Responded 5 days ago

Thank you for leaving your review and your positive comments regards the treatments and products, I am delighted that you enjoyed them. I am sorry to hear that the Ozone restaurant did not life up to your expectations but really hope that this has not...More

Reviewed 4 weeks ago

Excellent , gluten free options available. They were very knowledgeable about gluten and gave me vegetable crisps instead of prawn crackers. This was a lovely treat service perfect. Will return when we save up. There are deals so book them well with the money.More

Thank triper2014
Management response:Responded 5 days ago

Thank you for your feedback, I am delighted that the team in the Ozone restaurant took care of your dietary requirements. it is important to know that you can come to the spa knowing that your details will be noted and served accordingly. its always...More

Reviewed 11 May 2017 via mobile

Just got back from a spa day including a 2 course lunch and 2 hours of treatments. I could go back tomorrow. The hot tubs outside to all the steam rooms etc inside all first class and so clean. Everyone who worked there was so...More

Thank Shocking245
Management response:Responded 1 week ago

Thank you for taking the time to post your review regards your spa visit. I am delighted to hear that you enjoyed your spa experience and especially your treatments with Kelly, with whom I have shared your positive comments. thank you for your visit and...More

Reviewed 5 May 2017

Went for a spa day yesturday for my birthday treat. After hearing so many good things was quite excited. On arrival found it a bit odd to be taken strait to a treatment room with my bags and fully clothed, never had that experience before....More

1  Thank Celina W
Management response:Responded 5 days ago

Thank you for leaving your feedback regards your spa day booked for your birthday. I have been in touch personally with you , as all feedback is very important to us and I look forward to welcoming you back to the spa in the very...More

Reviewed 3 May 2017

Treatments were great very professional - place looks a little bit shabby feels like it needs a face lift. Afternoon tea was dreadful despite telephoning twice in advance with regards to dietary requirements they still got it wrong!More

Thank SueDoshi
Management response:Responded 1 week ago

Thank you for sending your feedback. I am delighted that you enjoyed the treatments. I am sorry to hear your other comments and hope that your dietary requirements were eventually rectified in the restaurant. Seaham Hall is constantly reinvesting in our areas and rest assured...More

Reviewed 1 May 2017 via mobile

I love it here the twilight is my fave with a massage or facial, staff are amazing always very friendly and helpful and the girls doing the treatments are excellent, not the cheapest place but definitely luxurious.More

Thank Joanneappleby
Management response:Responded 1 week ago

Thank you for taking the time to write your review. I am delighted to hear the Evening spa package with a treatment is your favourite. I hope that you have joined our facebook page as we post special offers from time to time that are...More

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Questions & AnswersAsk a question
Sazzybish
Hi can anyone recommend the waxing at seaham hall?
20 July 2016|
Answer Show all 5 answers
Response from Tizzy S | Reviewed this property |
No sorry but massages are great
0
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