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The Railway Touring Company

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Address: 14A Tuesday Market Place, King's Lynn PE30 1JN, England
Phone Number: +44 1553 661500
Website
Today
08:45 - 17:00
Open now
See all hours
Hours:
Mon - Fri 08:45 - 17:00
Sat 09:00 - 16:00

TripAdvisor Reviewer Highlights

Read all 392 reviews
Visitor rating
  • 192
    Excellent
  • 61
    Very good
  • 18
    Average
  • 42
    Poor
  • 79
    Terrible
Great trip on The Welsh Marches to Cardiff

We went on this trip on the 27th November, which had been planned secretly for my partners 50th birthday. I booked premier class seats and paid extra for a 2 seated table. I was... read more

5 of 5 bubblesReviewed 1 week ago
Rgelling
via mobile
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392 Reviews from our TripAdvisor Community

Traveller rating
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Showing 392: English reviews
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 week ago via mobile

We went on this trip on the 27th November, which had been planned secretly for my partners 50th birthday. I booked premier class seats and paid extra for a 2 seated table. I was concerned whether the trip would be cancelled or changed at the last minute after reading reviews, which if it had been cancelled at the last minute... More 

Helpful?
1 Thank Rgelling
Bracknell, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 1 week ago

A most interesting and enjoyable experience in a fairly unknown tourist destination - oh what people are missing! Slovakia is a gem. The 14 day 'land cruise' covered a variety of landscapes and often stunning scenery - from farmland, forests, rugged hills, unspoilt areas and impressive Tatra Mountains. The people are warm and friendly, seeming to take delight and pride... More 

Helpful?
Thank 5kas
Bristol, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 weeks ago

Train was 1hour late leaving.We were freezing cold as heating would not work.Only had enough time in chester to grab a bite of lunch.Returned to train and again no heating so spent the whole time wearing coats hats and gloves.The staff on the train did not have a clue about getting the heating to work and we did not find... More 

Helpful?
1 Thank P9466JBmary
London, England, United Kingdom
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

I have just got back off the Royal Wessex, on the trip to Weymouth. The whole thing was amazing and I cannot recommend going on a day trip with this company enough. We booked first class (not dining), the seats were so comfy and the carriages were clean and you really felt like you had travelled back in time- we... More 

Helpful?
Thank CAMBS001
1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

Following a late cancellation of a booking way back in 2012 (due to a Family IIlness) I received a "verbal" so called credit of £136.81, but not a refund as "we don't give money back !". However when I tried to use this credit this month (for a Premier booking at over £200pp), this was refused as "credits are only... More 

Helpful?
5 Thank Chris E
East Anglia, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 4 weeks ago

I travelled on the Cheshireman tour on Saturday with this company and had a great time, the staff were very helpful both on the train and in the office. I highly recommend the premier dining service to anyone, the food was excellent and although they had lots of people to serve all the food arrived at the table hot. I... More 

Helpful?
Thank gsx600f
Norwich, United Kingdom
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

Such a great day out, I can never fault this company. Ok so sometimes things don't go to plan but that's life. Their staff are always friendly and will to help. I feel sorry for all the negative comments on here considering all the hard work and effort that goes into running these trips. I will definitely be back again... More 

Helpful?
Thank Wing186342
Dublin, Dublin, Ireland
Level Contributor
41 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

This is the first time that I had used this company. Being in the tourist business myself, I thought that it could possibly be a "busmans holiday" in some respects, and for that reason I didn't give much thought to the exact details of the content. I was therefore quite happy to "go with the flow". I'm delighted to be... More 

Helpful?
1 Thank Jonathan B
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are delighted to read that you enjoyed your holiday with us on our Autumn in Austria and look forward to welcoming you again in the future. More 

Manchester, England, United Kingdom
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

It has taken me a while to write this because my experience with this shambolic company was such a disaster I wanted to forget about it. I am forcing myself to review for the benefit of other unsuspecting citizens. I booked the Winter Mountain tour for March 2016 which was changed to the coastal tour due to the land slip... More 

Helpful?
5 Thank Martin F
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for you review from your tour taken in March. We apologise for the disappointment you felt following the changes to the tour route, the change was due to the scheduled locomotive no being available and the substitute not being allowed to run the coastal route. Operating steam locomotives on the main line is complex and an operational challenge. More 

1 review
common_n_attraction_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

The Cheshireman Trip (Norwich to Chester) - Where do I start: - Handed over £240 - Date changed and delays re-arranging - Steam loco cancelled/replaced and part cancelled again - part of the route replaced by standard diesel engine - very nostalgic! - Unable to board in home city of Leicester (would now have to pick up in Peterborough -... More 

Helpful?
5 Thank Brad S
RTCUK1, Manager at The Railway Touring Company, responded to this review

Thank you for your review. We are sorry to read of your disappointment due to the changes to the tour, passengers were informed of the option to cancel and receive a full refund when the date was changed to the 5th November. We hope that despite your review left on the 3rd that you enjoyed the overall experience. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of The Railway Touring Company and other visitors
3 questions
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Questions? Get answers from The Railway Touring Company staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?