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Imagine Health & Spa

South Wootton | BEST WESTERN PLUS Knights Hill Hotel, King's Lynn PE30 3HQ, England
+44 1553 670991
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Review Highlights
Not great

Disappointed after booking this for my sisters 21st birthday. I should have known after getting... read more

Reviewed 3 weeks ago
Tublaura
via mobile
Imagine yes just Imagine

My friend and I decided to celebrate our 70 th birthdays . I was here in 2015 with my daughter we... read more

Reviewed 16 July 2017
Val H
via mobile
Read all 52 reviews
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Overview
  • Excellent28%
  • Very good35%
  • Average5%
  • Poor21%
  • Terrible11%
Travellers talk about
“my mum” (8 reviews)
LOCATION
South Wootton | BEST WESTERN PLUS Knights Hill Hotel, King's Lynn PE30 3HQ, England
CONTACT
Website
+44 1553 670991
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Reviews (52)
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1 - 10 of 52 reviews

Reviewed 3 weeks ago via mobile

Disappointed after booking this for my sisters 21st birthday. I should have known after getting such a good deal for use of the 'spa' and a treatment, with champagne and chocolates. First issue was being told on the phone to book treatments on the day,...More

1  Thank Tublaura
Reviewed 16 July 2017 via mobile

My friend and I decided to celebrate our 70 th birthdays . I was here in 2015 with my daughter we had a lovely time. This is why I decided this place again . But times really change , in 2015 we had our light...More

2  Thank Val H
Reviewed 8 June 2017 via mobile

Not too bad, but would be fantastic if there would be more to do, more choice of different treatments.

Thank IrinaIk
Reviewed 28 May 2017 via mobile

Ok now this is my and my family last time ever at the spa,they have lost regular customers. Ok receptionists have improved they even say hello now! Swimming pool - freezing cold Jacuzzi - great as usual Swimming pool steam room - still looking for...More

Thank Mahala C
Reviewed 12 February 2017

My husband and i went for a Fire and Ice experience , we were greeted by very friendly staff and were very informative about the facilities and what would happen etc. The Pool area is relatively small but ok and has 4/5 loungers and a...More

Thank Gymbatty
Reviewed 14 January 2017 via mobile

As a regular we book into the spa usually weekly. Yesterday I took my best friend for her first time to a spa. As usual reception as so unhelpful,they literally know nothing. Do not bother asking questions. We booked in for 3.5hrs spa & 1...More

Thank Mahala C
Reviewed 10 January 2017 via mobile

I've never left a review on anything before, but I felt as though for the Imagine Spa in Kings Lynn I visited it is necessary that I do so. My best friend and I visited as a present from myself to her for her 21st...More

Thank Sarah E
Reviewed 7 January 2017 via mobile

Couple aged 30yrs. Visited on a deal we found. Had been before and liked the spa. We thought the spa was of a good standard and enjoyed our visit. The hot stones massage was great. I will definitely have this again. I felt that my...More

Thank Kirk F
Lucinda S, Manager at Imagine Health & Spa, responded to this reviewResponded 9 January 2017

Hi Kirk, Thank you for your feedback and your kind 4 star rating. I am very glad to hear you enjoyed your hot stone massage with one of our therapists. We are aware of the issues regarding the steam rooms, within the last couple of...More

Reviewed 3 January 2017 via mobile

Visited the spa / swimming pool. Nice pool, quiet, great hot tub, steam room is very large and the sauna is also great. The facilities are really good and the staff are very friendly and informative.More

Thank Jon M
Lucinda S, Manager at Imagine Health & Spa, responded to this reviewResponded 5 January 2017

Hi Jon, Thank you very much for rating us 5 stars! Your feedback is very encouraging and I am glad to hear you enjoyed our facilities and found the staff friendly and informative. I will look forward to your future visits, take care and hopefully...More

Reviewed 3 January 2017

A group of us went for the fire and ice experience. It was fantastic. The reason for the 4 stars were that we sat waiting to be seen for quite some time and you still have to share the swimmingpool facilities with other users.More

Thank Ilbe_anders
Lucinda S, Manager at Imagine Health & Spa, responded to this reviewResponded 5 January 2017

Dear Guest, Thank you for your very kind 4 star rating. I am very pleased to hear you enjoyed our Fire and Ice facilities. Please accept my apology for the delay in being seen to, I will ensure this does not happen again. I will...More

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