These bikes were amazing, but Tina’s customer service was even better. We rented two e-bikes for three days. Due to our accommodations being in Aberlady, and Tina leading a tour the morning that we were scheduled to pick up the bikes, she delivered the bikes and all accessories to us. It saved us a bus ride and at least a couple of hours of our vacation. The bikes hardly needed charging during our three days, and we travelled all over Gullane, Aberlady, and North Berwick, traveling as far as Tantallon Castle. Highly highly recommend.