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Urban Jump Trampoline Park

Ghyll Road | Industrial Estate, Heathfield TN21 8AW, England
+44 1435 863277
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Review Highlights
Awsome Fun

Great time, good place for all ages, including me im 46!. Kids love it and its a good way for them... read more

Reviewed 1 week ago
Kevin J
Great fun, and exercise for kids.

Since taking my kids trampoline to the tip (they've had it for 8 years) we've visited Urban Jump... read more

Reviewed 2 weeks ago
Mick H
,
Bexhill-on-Sea, United Kingdom
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Overview
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A super exciting multi activity centre for all the family and people of all ages and abilities. Huge trampoline park, unique Urban Rainforest, soft play for the toddlers and relaxing UJ Cafe for everyone. Something for everyone all under one roof.
  • Excellent70%
  • Very good20%
  • Average6%
  • Poor3%
  • Terrible1%
Travellers talk about
“ninja warrior” (10 reviews)
“soft play” (14 reviews)
“great fun” (12 reviews)
Closed Now
Hours
Hours Today: 15:00 - 20:00
Suggested Duration: 1-2 hours
LOCATION
Ghyll Road | Industrial Estate, Heathfield TN21 8AW, England
CONTACT
Website
+44 1435 863277
Write a ReviewReviews (103)
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All reviews
"ninja warrior"
in 10 reviews
"soft play"
in 14 reviews
"great fun"
in 12 reviews
"birthday treat"
in 7 reviews
"foam pit"
in 4 reviews
"year olds"
in 7 reviews
"assault course"
in 4 reviews
"safety briefing"
in 4 reviews
"party host"
in 3 reviews
"fun hour"
in 2 reviews
"all ages"
in 8 reviews
"duty manager"
in 2 reviews
"cafe prices"
in 2 reviews
"keeping an eye"
in 2 reviews
"polite staff"
in 2 reviews
"his friends"
in 3 reviews
"great place for kids"
in 2 reviews
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1 - 10 of 103 reviews

Reviewed 1 week ago

Great time, good place for all ages, including me im 46!. Kids love it and its a good way for them to get excise . Socks are charged extra and i would say the drinks there are over price, but apart from that is a...More

Thank Kevin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 5 days ago

Thank you Kevin, lovely review comments. Thanks so much and we hope to see you all again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Since taking my kids trampoline to the tip (they've had it for 8 years) we've visited Urban Jump twice, as my kids aren't allowed to jump on the sofa. I really like this place, so do my two 10 year olds. It's great value for...More

Thank Mick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 2 weeks ago

Mick that’s a wonderful and detailed review for which we are very grateful you have taken the time to write. We and our readers on Tripadvisor will find it very useful, Really appreciate your good wishes an rest assured Urban Jump will be around for...More

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Reviewed 2 weeks ago via mobile

My daughter came here as part of a girl guide group activity. She loved it. I enjoyed the cafe whilst I waited for her, delicious toffee cake. Staff very friendly and helpful. Plenty of parking.

Thank Eleighs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 2 weeks ago

Lovely review comments, thanks so much, we’re delighted you all had a great time with us and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

Vist here most Wednesdays with my autistic son Harry . The staff go out off the way to welcome us and lesson his anxiety. Particularly Sophie who is a real credit to this company,tbh all off the staff here do including management I always feel...More

1  Thank Dm19660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 3 weeks ago

Fabulous review and thank you so much for your very kind words. Our staff really are at the heart of Urban Jump and it’s wonderful to read you thoughts on how they all make you feel she. You are here. Fabulous. See you again very...More

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Reviewed 9 June 2018 via mobile

This is by far the best trampolining place in the south. We have tried them all and my son always chooses to come to Urban Jump whenever he's asked what he wants to do. He chose to have his 11th birthday party and him and...More

Thank Audrey T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 10 June 2018

Wow, ‘by far the best trampolining place in the South’! ❤️ Fabulous review Audrey and so lovely to hear Matthew and Sophie once again made your birthday celebrations special. We can’t wait to see you all again very soon

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Reviewed 2 June 2018 via mobile

This is by far the best trampoline park, having gone to jumpin and air hop this is much cleaner much better value for money and the children had such a lovely time ☺️More

Thank occhayley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 3 June 2018

Thanks so much for those comments. It’s fantatsic when we read from happy customers who compare us favourably against other parks. We take huge pride in the way the centre appears and how we welcome our guests. Hope you had a fabulous birthday with us...More

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Reviewed 30 May 2018 via mobile

Half term boredom alleviated with a spontaneous visit to urban jump ! Got the teens to put down the phones, iPads and turn off the TV, book online for £10 each , socks for £1.50, grab a book, drive up there for a prebooked hour...More

Thank daeronmcgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 31 May 2018

That’s fantatsic, it seems that we are providing a public service to parents in need 🤦🏽‍♂️🤣🤣🤣 Glad you and the kids loved it and we can’t wait to see you all again

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Reviewed 17 May 2018

Amazing service! We took a group of 13 children there today and as soon as we arrived Matthew and his team looked after them, chatted to them and made their time at Urban really special. Lovely cafe and very clean. Good selection of teas and...More

Thank 76natalier2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 18 May 2018

What an absolutely lovely review and we’re so pleased to hear you all had such a fabulous time with us. We’re not surprised that Matthew and his team made you guys feel so welcome, because we hear it time and time again...and we never get...More

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Reviewed 12 May 2018 via mobile

I had been thinking of taking my son to urban jump for sometime but I was worried he wouldn't cope very well as he is autistic. I phoned before to let them know he is autistic and he may not cope well with waiting. I...More

1  Thank Carolyn354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 13 May 2018

One of the most lovely reviews we’ve had and it makes s all so proud to be a part of Urban Jump. Making all of our customers feel special is what we and all the staff are all about. Thanks so much for you comments...More

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Reviewed 12 April 2018 via mobile

Came here Thursday 12th April between 5-7 and sat watching all the staff go about their business....well... not one did I see that looked unhappy to be here... all carried out their jobs with competence and professionally done... the manager was brilliant...Isaw 3 big issues...More

1  Thank Del2ooo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UrbanJump, Owner at Urban Jump Trampoline Park, responded to this reviewResponded 13 April 2018

Absolutely wonderful comments that we’re all very proud to read. Thank you so much for takin the time the share your thoughts and we really do look forward to seeing you again very very soon

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Questions & Answers
Sam m
7 July 2018|
Answer
Response from UrbanJump | Property representative |
16 years of age minimum
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