We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Caledonian MacBrayne

Shore Street, Ullapool IV26 2UR, Scotland
+44 800 066 5000
Website
Share
Save
Review Highlights
Outstanding service in our time of need by CalMac Ferries

After our Europecar Prius Hybrid hire-car developed a flat battery on the Isle of Mull (and the... read more

Reviewed 1 week ago
melbournerosie1
,
Melbourne, Australia
Ferry to Stornoway

Arrive 30 minutes before your departure time, we booked our tickets online for vehicle & passengers... read more

Reviewed 2 weeks ago
Ruth W
,
Thornhill, United Kingdom
Read all 105 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
The Outer Hebrides are an idyllic island chain off the west coast of Scotland, composed of islands; Lewis, Harris, North Usi, South Usit, Eriskay and Barra. These islands have much to offer from white beaches and Atlantic waves, dark moorland and rugged mountains, amazing wildlife and a rich and vibrant culture.
  • Excellent70%
  • Very good27%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“loch seaforth” (14 reviews)
“outer hebrides” (11 reviews)
“isle of lewis” (10 reviews)
LOCATION
Shore Street, Ullapool IV26 2UR, Scotland
CONTACT
Website
+44 800 066 5000
Write a ReviewReviews (105)
Traveller rating
Traveller type
Time of year
Language
All reviews
"loch seaforth"
in 14 reviews
"outer hebrides"
in 11 reviews
"isle of lewis"
in 10 reviews
"observation lounge"
in 5 reviews
"cal mac"
in 5 reviews
"comfortable seats"
in 3 reviews
"pleasant crossing"
in 2 reviews
"both ways"
in 3 reviews
"stornoway ferry"
in 3 reviews
"hour crossing"
in 3 reviews
"dog area"
in 2 reviews
"lots of shops"
in 2 reviews
"quiet area"
in 2 reviews
"booked online"
in 2 reviews
"served hot"
in 2 reviews
"bad weather"
in 3 reviews
"day trip"
in 3 reviews
Filter

1 - 10 of 93 reviews

Reviewed 1 week ago

After our Europecar Prius Hybrid hire-car developed a flat battery on the Isle of Mull (and the best Europcar could offer us was to make our own way back to Glasgow airport and get a new car), CalMac Ferries saved us from this stressful situation...More

Thank melbournerosie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago

Arrive 30 minutes before your departure time, we booked our tickets online for vehicle & passengers which was easy to do. The ferry journey was very good plenty of seating inside and out on deck.

Thank Ruth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Drive to Kyle of Lochalsh then over sea via bridge to Skye in poor weather then in to Portree decided to come back by ferry to Mallaig then drive onto Fort William a much quicker way back also weather was getting worse with storm Hector...More

Thank robbiefr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 3 weeks ago

Very efficient system for checking in etc, once in the waiting area you are allowed to leave your car and go for a wander providing you get back to your car 25 mins before loading. Loading was a breeze with plenty of room to get...More

Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This was a wonderful experience. Very organised You line your car up 30 minutes before the cars are loaded and you can leave it there and come back for boarding. You drive your car on the ferry and then find a spot on the upper...More

Thank hjrudder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very helpful staff, service was excellent, enough space for the car; orientation (signs) for leaving the parking levels could be better ; very modest prices for consumer goods (coffee, cakes, etc.)

Thank Reinhard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We have sailed with Calmac many times over the past 20 years and have to say the staff are the friendliest most polite people we have ever dealt with. The customer service team on the telephone are always polite, knowledgeable and are always happy to...More

Thank Caravanjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2018

First class service from Calmac right from original booking throughout....Ferry to Stornoway and back to Ullapool five days later was perfect,ferries are now five star luxury and made it all a pleasant and emotional experience.

Thank NFFCLOYAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2018

Travelled from Oban to Ullapool on the ferries through the Hebrides excellent service and reasonable prices

Thank calmac1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2018

My husband and I used this fewrry company for our recent trip to the Outer Hebrides. Every member of staff I had contact with whether it be on the ohine, dockside our on board were extremely pleasant and very helpful. we wanted to change our...More

Thank ehitchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 6 hotels in Ullapool
Caledonian Hotel
706 reviews
.06 miles away
The Ceilidh Place
356 reviews
.07 miles away
Argyll Hotel
272 reviews
.21 miles away
Royal Hotel
442 reviews
.31 miles away
Nearby Restaurants
The Seafood Shack
320 reviews
.04 miles away
West Coast Delicatessen
156 reviews
.09 miles away
Arch Inn Restaurant
1,145 reviews
.08 miles away
Deli-Ca-Sea
193 reviews
.02 miles away
Nearby Attractions
Ullapool VisitScotland Information Centre
91 reviews
.10 miles away
Ullapool Museum
56 reviews
.13 miles away
Ullapool Hill
22 reviews
.47 miles away
Ask a question
Questions & Answers
workshy07
12 July 2018|
Answer
Response from ehitchy | Reviewed this property |
Sorry I can’t answer this. I can recommend calling them though as the team on the phones are ultra helpful
0
Votes