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Review Highlights
Need to install escalators

The ETS train ride was good, Butterworth railway station has become an international hub due to... read more

Reviewed 2 weeks ago
Facilities can be improved

There is only one lift and sometimes it breaks down causing inconvenience to travellers especially... read more

Reviewed 2 October 2018
Bobby G
George Town, Malaysia
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  • Excellent5%
  • Very good26%
  • Average53%
  • Poor9%
  • Terrible7%
Travellers talk about
“kuala lumpur”(4 reviews)
“pandan”(4 reviews)
“transit point”(2 reviews)
Butterworth, Malaysia
Reviews (106)
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1 - 10 of 76 reviews
Reviewed 2 weeks ago

The ETS train ride was good, Butterworth railway station has become an international hub due to connectivity by ETS to KL Sentral and KL Sentral/KLIA by ERL. However there is a need to install escalators and elevators to help passengers carrying luggages who currently have...More

Thank BackPacker817940
Reviewed 2 October 2018

There is only one lift and sometimes it breaks down causing inconvenience to travellers especially those with big luggage. Travellers should be allowed to board the train after it arrives rather than 5 minutes before departure as many travellers tend to rush to board the...More

Thank Bobby G
Reviewed 5 August 2018

Train was delayed. There are no F&B outlets except for a mini mart selling some snack and drinks. Drink vending machines were either out of drinks or were not working They charge 30 sen to use the toilets.

Thank chetchew
Reviewed 22 July 2018

The new train station looks better than the old ones.. although I still prefer a little bit of nostalgic feel..they have bigger compound for parking BUT you need to be VERY EARLY as it gets full quite fast especially during weekends. Facilities are just fine,...More

Thank Eng C
Reviewed 24 June 2018

The station has a big parking compound, clean and offers better service. Adding stores to the station would do justice as passengers waiting for train has nothing to do. Overall much better than what it used to be.

1  Thank magaisvarin
Reviewed 21 June 2018 via mobile

Facilities are better than what it used to be. Too many stairs though and lacks interesting shops to browse while waiting for trains.

Thank pianocello
Reviewed 24 April 2018 via mobile

Now Penang Sentral is finally on its final completion quarter, or so it looks. They could use: - Automated ticketing kiosk - allow people to wait downstairs before train arrives. - have more than 1 staircase so that you can have 1 stairs for arriving...More

Thank awarenessforex
Reviewed 24 April 2018

This is the northern train terminal, transit point for the ferry terminal to the island of Penang. This station is reasonably clean with an open seating space as well as a small waiting room for passengers. There are just a couple of kiosks here with...More

Thank nellielim
Reviewed 1 April 2018

The station was clean and orderly and provided close access to the ferry to Penang. Although a short walk to the ferry there was a free bus to the ferry terminal because of construction. Overall, a good experience and one of the better train stations...More

Thank Oldjack
Reviewed 25 January 2018 via mobile

U can go tol KL to butterworth penang in 4 hours.. Train is average... N after train, u take FREE bus to the pier take ferry to georgetown penang which is in different island.. The ferry is cheap.. Only 1.20myr..

3  Thank luanrong
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Questions & Answers
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raven c
16 September 2018|
AnswerShow all 2 answers
Response from magaisvarin | Reviewed this property |
24 hours from sunday to monday, RM1 for first 2 hours subsequent hours RM1 perhour, RM12 for whole day. Do check with KTM office...the parking lot is being extended now...
11 December 2017|
Response from magaisvarin | Reviewed this property |
Yes, KTM parking is safe.