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Tours from Jamaica Tours Ltd. tend to sell out - travellers recommend booking in advance!
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  • Excellent47%
  • Very good19%
  • Average12%
  • Poor9%
  • Terrible13%
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“montego bay”(51 reviews)
Providence Drive, Ironshore, Montego Bay, Jamaica
+1 876-953-3700
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Reviews (452)
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All reviews airport transfer montego bay dunn's river falls jewel paradise cove hotel riu tour desk dolphin cove bob marley appleton estates return trip great tour company half day tour duty free shopping private car ricks cafe other hotels luminous lagoon
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1 - 10 of 435 reviews
Reviewed yesterday via mobile

The resort and staff were great! The hotel doesn't have premium top shelf alcohol. The telephones on the 2nd floor didn't work, and was always out of wash clothes. Jamaica Tours were great, along with our Tour Guide Porsha, she was very knowledgeable and Kevin...More

Date of experience: December 2018
Thank Odyssey98141
Reviewed yesterday via mobile

Great experience. Makes you enjoy this beautiful country. Sit back and relax your time spend on the river.

Date of experience: December 2018
Thank bsbpontario
Reviewed 2 days ago

We secured 2 buses from Montego Bay to Negril with Jamaica Tours LTD. The tour guides was great and the overall customer service by the company was great. They were able to work with me and my group from start to finish. I recommend this...More

Date of experience: December 2018
Thank Vincent P
Reviewed 4 days ago

I wanted to take the time to give a great Kudos to the tour guide on my bus Darlene who not only provided a great tour but made sure that we had everything needed to have a great time....Her personality is A plus ....she kept...More

Date of experience: December 2018
1  Thank Kevin M
Reviewed 6 days ago

I had planned to book a private excursion before leaving home but didn't get it done, and booked a tour with JTL at our resort two days before the tour. I was a little nervous about this, and had seen some of the reviews here...More

Date of experience: December 2018
Thank nomadeva3000
Reviewed 1 week ago via mobile

I booked my airport transport through JTL prior to arriving. I should have known it was going to be bad when the first person I met walked us 50 feet to the bus and complained to me that I didn’t tip him enough (wish I...More

Date of experience: December 2018
Thank Myke J
Reviewed 3 weeks ago via mobile

We did two tours and an airport transfer with this company. The airport transfer was perfect-no issues. We did Dunn’s River and Bob Marley together and it was awesome. Our guide Darlene was so funny. She was the best. A few days later we did...More

Date of experience: November 2018
Thank 57paiged
Reviewed 4 weeks ago

I have not made my trip to Jamaica yet so this review might be a little pre-mature when it comes to my overall experience with this company, but I do have to mention Troy Wallock specifically. He is the travel expert assigned to me and...More

Date of experience: November 2018
Thank Road32340919937
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 4 weeks ago

Thank you for the feedback, The entire JTL/Expedia Local Expert concierge team is proud you're already having such a profound experience with Troy. We look forward to taking care of you while you're here in Jamaica and I'm sure Troy as told you, that we...More

Reviewed 5 weeks ago via mobile

We celebrated our wedding anniversary in Negril, Jamaica. Prior to leaving home, we booked our round-trip airport transfers. Upon departing Jamaica, we waited for an hour for the JTL driver to come and pick us up from the resort. Finally, one of the resort staff...More

Date of experience: November 2018
Thank mrsfairleighgrad
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 4 weeks ago

Thank you for your feedback. Please send an email to jtl@jamaicatoursltd.com. Please address that email to Janet Brown. I can assure you she will be getting in contact with you. We regret the experience you've described and we hope you allow us the opportunity to...More

Reviewed 6 November 2018

I booked our airport transfer to our resort from the airport in Montego Bay to the Hilton Rose Hall. It was very reasonably priced. I was very impressed with how easy it was to locate once arriving at the airport. Jamaica Tours had it's own...More

Date of experience: May 2018
Thank Mallory M
JamaicaTours, Manager at Jamaica Tours Ltd., responded to this reviewResponded 4 weeks ago

We're very happy your experience with us was a satisfactory one. We pride ourselves in providing world-class service so we're glad you chose Jamaica Tours Ltd. We look forward to hosting you on your next trip to our island paradise.

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Questions & Answers
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1 February 2018|
Response from lmsc0tt | Reviewed this property |
yes it would cut ur travel time .but arranged trips are covered by insurance private are not . just be causious .
26 January 2018|
AnswerShow all 4 answers
Response from JamaicaTours | Property representative |
The shuttle will likely be one only for Jewel Resorts which means limited stops (if any at all) all previous responses are for the most part correct, you'll be very comfortable and should get to your hotel in approximately... More