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The Ritz-Carlton Spa, Laguna Niguel

1 Ritz Carlton Dr, Dana Point, CA 92629-4205
+1 949-240-2000
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Review Highlights
Beautiful

I have stayed in many Ritz Carlton's this was not a typical Ritz. With that said.... the view is... read more

Reviewed 14 November 2017
mallshoesshop
,
Winchester, Virginia
via mobile
Ahhhhhhhh

A great retreat from a busy life. Everyone was so courteous and kind and helpful. Lots of details... read more

Reviewed 20 September 2017
1BeerMan
via mobile
Read all 27 reviews
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Escape to a gentler pace at The Ritz-Carlton Spa, Laguna Niguel, where the constant presence of the ocean inspires renewal. Named among the top 100 spa resorts in the US by Conde Nast's 2013 reader poll, this soothing retreat at the heart of Dana Point, along the Orange County coastline, features 12 spa treatment rooms, all bathed in soft hues of aqua and beige.
  • Excellent78%
  • Very good11%
  • Average11%
  • Poor0%
  • Terrible0%
14 Nov 2017
“Beautiful ”
20 Sep 2017
“Ahhhhhhhh”
LOCATION
1 Ritz Carlton Dr, Dana Point, CA 92629-4205
CONTACT
Website
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Write a ReviewReviews (27)
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1 - 10 of 26 reviews

Reviewed 14 November 2017 via mobile

I have stayed in many Ritz Carlton's this was not a typical Ritz. With that said.... the view is what you are paying for.... the resort is a Marriott at any level not a Ritz - the walk to the beach is supreme and there...More

Thank mallshoesshop
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 15 November 2017

It was a pleasure to read your thoughtful review. We are delighted to hear that you enjoyed our incredible Pacific views and overall experience. The next time you are traveling, we would be honored to welcome you back for another memorable experience.

Reviewed 20 September 2017 via mobile

A great retreat from a busy life. Everyone was so courteous and kind and helpful. Lots of details to make sure your experience is good. I had the simple relaxation massage and it was great. A very good experience. The spa offers nice, separate, lounge...More

Thank 1BeerMan
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 22 September 2017

Thank you for sharing your lovely review of The Ritz-Carlton Spa, Laguna Niguel. We are elated to hear that you enjoyed your luxurious spa treatment, as well as our relaxed yet refined ambiance. On behalf of all of our ladies and gentlemen, it would be...More

Reviewed 4 August 2017 via mobile

The blue 180 Terrace bar offers marvelous views, try to go at dusk. We could see lights miles up the coast. BUT, the quality of the drinks was definitely inferior to Ritz standards; service(?) was casual at best. Worth going, but disappointing. The open seating...More

1  Thank jimzinca
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 4 August 2017

Thank you for your honest review and feedback. While we are pleased that you enjoyed the view from 180blu, we are disappointed that your experience was anything less than perfect. We hope you will return for another visit so we can restore your faith in...More

Reviewed 27 June 2017 via mobile

Probably a great property 15 years ago. Great visuals for a wedding. One cannot take away from the spectacular vista or layout of the property. Service has been terrific as well. So why the negativity....... Cons- exceptionally outdated rooms, carpet worn, rust and mildew stains...More

2  Thank cohibatom
ritzcarltonlaguna, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 10 July 2017

Dear cohibatom, We appreciate the time you have taken to review your experience at The Ritz-Carlton, Laguna Niguel. While we are thrilled you enjoyed our stunning views, we are concerned knowing our room design and amenities did not meet expectations. If you would like to...More

Reviewed 1 November 2016

Great massage services for both man and women...a must for self-indulgence. Afterwards you will feel relaxed, rejuvenated, and healthier!

Thank RollMeAway
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 2 November 2016

We are thrilled to hear you felt relaxed after your time in our spa. If you are craving another spa day in the future, we would be pleased to serve you again.

Reviewed 3 September 2016 via mobile

We travel monthly and I always schedule a massage at the spa wherever we are staying. Although Stephanie was fantastic, the spa itself is disappointing. When you're already paying $250+ and they want to charge you $35 to add oil, I find that absurd. I've...More

5  Thank Barb S
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 4 September 2016

Thank you for choosing the Spa at The Ritz-Carlton. We greatly appreciate your candid feedback and have shared it with our leaders. We hope you had a chance to share it while on property as well. If not, we welcome you to contact our Spa...More

Reviewed 22 August 2016 via mobile

We love this Ritz! We stayed on the club level and it's worth every penny! Ocean views, great service, wonderful drinks and food at any time!

Thank Geni B
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 23 August 2016

Thank you for choosing The Ritz-Carlton, Laguna Niguel. We are delighted you enjoyed your experience with us and we look forward to welcoming you back soon!

Reviewed 5 August 2016 via mobile

This is the finest property in the area. I came here to heal from the 3rd anniversary of my husband's suicide. They comforted me as if they were experiencing the same grief. Sent a gorgeous bouquet of flowers and tended to me like family. I...More

1  Thank LauraD0603
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 8 August 2016

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel. We appreciate and value your loyalty, and will always provide you with a warm and relaxed experience. We look forward to seeing you again soon. Thank you!

Reviewed 19 May 2016 via mobile

We got married here 16 years ago. Loving outdoor wedding and delicious dinner menu. Views are spectacular. We have been here over the years for dinner and other events. Can't wait to stay here again.

Thank globeexcursionist
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 19 May 2016

It's time for you to stay with us again! We have so many new and exciting offerings for you to enjoy. We are happy to assist you by phone or via our website any time.

Reviewed 16 May 2016

This is one of the most scenic resorts that I have ever been to, situated up on the cliffs over looking the pacific ocean. The resort is beautifully maintained, the staff provides wonderful service too. There are several great restaurants on site, multiple bars, a...More

Thank altonite
RCLagunaNiguel, Executive Office at The Ritz-Carlton Spa, Laguna Niguel, responded to this reviewResponded 18 May 2016

Thank you for choosing The Ritz-Carlton, Laguna Niguel. It was our pleasure having you with us!

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Nearby Attractions
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Ask a question
Questions & Answers
Jane S
17 June 2016|
AnswerShow all 3 answers
Response from RCLagunaNiguel | Property representative |
We would be delighted to welcome you to our Salon. Reservations can be made by calling (949) 240-2000.
0
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