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Review Highlights
Disorganized - the left hand doesn't know what the right hand is doing

I had made the reservation online a few days prior to our trip to Disneyland. We got picked up at... read more

Reviewed 6 August 2018
Felton, California
Nope. Nope. Nope.

Imagine this- Arrival flight is on time and it is late at night. Get in grab luggage and call... read more

Reviewed 5 August 2018
Claremont, California
via mobile
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Traveller Overview
  • Excellent25%
  • Very good12%
  • Average6%
  • Poor12%
  • Terrible45%
6 Aug 2018
“Disorganized - the left hand doesn't know what the right hand is doing”
4 Aug 2018
“Nope. Nope. Nope. ”
Suggested duration: 2-3 hours
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Ontario, CA 91761
+1 909-944-2606
Reviews (16)
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1 - 10 of 16 reviews
Reviewed 6 August 2018

I had made the reservation online a few days prior to our trip to Disneyland. We got picked up at the Santa Ana airport to go to the Disneyland hotel. Had to walk quite a distance to their pickup point, but that was okay. Once...More

Thank Feltonite
Reviewed 5 August 2018 via mobile

Imagine this- Arrival flight is on time and it is late at night. Get in grab luggage and call for shuttle (per instructions on confirmation email). You have four very tired young kids at the end of a ten day vacation. You think. No worries....More

1  Thank kdleeps
Reviewed 17 June 2018 via mobile

Here I am standing at Ontario airport around midnight. I was supposed to be picked up 45 minutes ago. I have no way to contact them. I checked in via my phone app but obviously it was for nothing. Never again!

2  Thank 6th_Teacher
Reviewed 10 January 2018

price is acceptable, drivers are nice. it always is on time. It waits longer for customers and if they don't have a shuttle available, they arranged tax and paid for it within their agreement. customers do not need to worry at all

Thank xinhuiz2018
Reviewed 15 December 2017

SUPER SHUTTLE - make notes if you fly into LAX and need to travel a short distance that does not have free shuttle. I used this service several times between LAX and Long Beach. Less expensive than a private taxi and saved me the expense...More

Thank koyosara
Reviewed 8 December 2017 via mobile

I booked these guys to pick me up at 6:00pm - four hours before my flight home to Toronto from LAX. The driver did not show up on time and still hasn’t shown. For the sake of my sanity I’ve had to make other arrangements....More

Thank GuyNamedBen
Reviewed 17 November 2017 via mobile

No one at podium to report to as I was told to do upon arrival at airport. An empty SuperShuttle sitting there told me he was going a different direction and someone else would pick me up. An hour late at midnight, and the agent...More

Thank SuzieQsunrise
Reviewed 3 October 2017 via mobile

HORRIBLE, DO NOT USE!!! Wish I could give them negative - stars. Made reservations and paid for my daughter to be picked up at ONT airport at 11:15pm Sunday night a week in advance. They had no problem booking the money off my CC but...More

1  Thank 1001bubbles
Reviewed 15 September 2017 via mobile

I was nervous about all the bad reviews, but my experience was perfect from LAX to Tustin. My flight was delayed and when I arrived at the loading point I showed my reservation and within 15 minutes the car came. He just dropped me safely...More

Thank 64cecileh
Reviewed 7 September 2017

i originally had the people with the red van but they cancelled out on me to pick up at house and when i got back from Cabo they had cancelled and i didn't know till i got off the plane cause i didn't have email...More

Thank rmcosta530
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Questions & Answers
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22 November 2017|
Response from Mimin8tor | Reviewed this property |
The company called "SuperShuttle" will pick you up from your designation (home or hotel, etc.) and take you to the Ontario airport. There is also the "Ontario Airport shuttle" that only serves the parking lots of the... More