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Waltours

West Hollywood, CA, USA
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About Waltours
We welcome travelers from all over the world to experience the wonders of this immense city. So if you've always wanted to take a glimpse at the lifestyles of the rich, and famous, celebrities, the iconic Hollywood sign, or if you love architecture and historic landmarks, all the fun and action in L.A.'s scenic beaches, your search stops here, come with us and enhance your knowledge of this wonderful city that keeps growing and changing day by day. ​
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Waltours
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Wrights wrote a review Jan 2020
1 contribution
We were hesitant at first to book a tour since it was our first time as a family in Los Angeles but we were approached by a friendly gentleman who explain the tour and what we would be seeing. We said yes and it was the best decision and best time in California. The gentleman even found our car and paid the meter for another 2 hours without us asking him to do so. Really nice and helpful. Will recommend him to everyone
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Date of experience: January 2020
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Response from Waltours, Owner at Waltours
Responded 6 Jan 2020
Thank you so much for taking the time to review your experience with us. We appreciate your feedback on how nice and helpful our team was to you and your family. Best wishes Waltours
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Evita T wrote a review Nov 2018
1 contribution2 helpful votes
I WAS TRAVELLING An entire week in L.A Where I met Waltours service and it was excelent,serious and pleasent, it deserves more than a Word of acknoledge,The traveller will be far satisficed by it service!
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Date of experience: July 2018
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Response from Waltours, Owner at Waltours
Responded 12 Jan 2019
Thank you so much for your feedback! I appreciate your comment and I wish you the best on travels around the world.
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flatiron9 wrote a review Mar 2018
Port Byron, Illinois4 contributions10 helpful votes
I had taken a celebrity homes tour years ago with a larger company, but opted for an "independent contractor" this time, hoping to support a small business. I was traveling with Hollywood newbies, so I really wanted this to be a good tour. We arrived at the specified location fifteen minutes early, so I walked in just to notify them we were there. Apparently it is a co-working space and the people at the address had never heard of Waltours. They even checked their computer system for me. We walked outside and I emailed the Waltours email address I had, and we waited. I received an email time-stamped the exact time we were scheduled to depart on the tour, telling me "Kyle" would meet us. Kyle appeared from down the block, and apparently was one of the people stationed on Hollywood Boulevard hawking tours to passersby. (I'm not judging.) He said Walter would meet us in a half-hour a block away, and mentioned something about a cancellation as the cause of the delay. I was both nervous and irritated, as I had my 80-year-old mother with me, and the sky was threatening rain. We waited another 30 minutes, just hanging out on Hollywood Boulevard. Walter did show up a half hour later, but gave us a different reason for being late than Kyle gave us; something about a delay to put the canvas cover on the tour truck. (I had thought we would have a van, because I saw one on his website, but that was not explicitly guaranteed.) Walter and Kyle bundled onto the tour two more guests. This was fine with me, but it was fairly obvious he delayed our tour (which was pre-scheduled and pre-paid) because he wanted to score a couple more sales. He started the tour by saying he was going to show us all the hot places to go in Hollywood and all the places scandals had happened, etc. I then spoke up and noted that he did not mention celebrity homes, which worried me because we purchased the Celebrity Homes Tour. I'm unsure he had remembered what tour we were on. The hard rain started before we left Hollywood for Beverly Hills. Walter was dry in the cab of the truck, but the rest of us were soaking wet within ten minutes because the canvas cover on the tour truck caught and pooled the rain and made it pour down on us through the porous canvas. Also, Walter drives fast and the canvas was not fastened to the cab, so all the water hitting the top of the cab flew back and hit us in the face. Even with umbrellas open (under canvas) we were soaked to the skin. Walter is an affable guy with a bit of the sales hustler about him, and he clearly knows lots of people as he yelled and joked at passersby and pedestrians most of the way. On a pleasant day it might have been a nice tour, and to his credit, Walter did ask about halfway through if we wanted to end the tour due to the rain. We declined, thinking (a) the rain might stop, and (b) we didn't want to go through it all again. Even so, there is no excuse for not showing up for a pre-paid tour on time and not phoning or texting to say it would be delayed. If not for the delay, we would have gotten through most of the tour in decent weather. And it rains often enough in California that a professional tour guide would have contingency plans in place. So, sadly, I would not recommend Waltours.
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Date of experience: March 2018
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Response from Waltours, Owner at Waltours
Responded 29 Mar 2018
Good afternoon! I hope this response find you well Mr. Young! Yes, an unfortunate day and time for You to do the tour on The Open Top Van which You programed to do, and yes the elements did not played in your favor and ours, but We did our best to continue with the tour despite (The weather condition with 80% chance of rain and the afternoon Rush Hour Traffic which cause the delay and We do not have control over). I am truly sorry on how you feel, and I see that You are not able to recognized all the effort and good character We showed to make the best of it. Well, l always look at the bright side of life! Best of luck! Walter
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Inspiration760257 wrote a review Mar 2018
1 contribution3 helpful votes
I highly recommend Waltours if you happen to be in LA and have no idea where to go and what sights to see. Along with Walter, you can observe true Los Angeles with all its beauty and listen to funny and curious stories that you would never find in travel books. Walter is the best, he is a genuine professional guide who can also make you feel at home even in a totally unfamiliar place. We enjoyed every second of the tour to bits!
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Date of experience: February 2018
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Anastasia V. wrote a review Mar 2018
Los Angeles, California4 contributions2 helpful votes
I live in LA but I took my friends who were visiting to this tour and let me tell you it was amazing! I never thought that something so simple like city tour can be so fun. Our tour guide made hilarious jokes while showing the sights of Hollywood, West Hollywood, Beverly Hills and Bel Air. He pointed many interesting places to visit where I’ve never been before and definitely want to check out. So even though I’ve been in LA for couple years now the tour was very informative for me as well as for my friends. Highly recommended!
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Date of experience: February 2018
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