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Address: 1 Mohegan Sun Blvd, Mohegan Sun, Uncasville, CT 06382-1355
Phone Number:
+1 860-862-4500

TripAdvisor Reviewer Highlights

Read all 70 reviews
Visitor rating
  • 17
  • 14
    Very good
  • 17
  • 13
  • 9
Shows great potential

Understanding there are limited services for men at this point, Elemis has great potential as a full-service spa for women and men. The facility is clean and spacious enough, and... read more

3 of 5 bubblesReviewed 28 August 2016
Brooklyn, New York
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70 Reviews from our TripAdvisor Community

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Showing 70: English reviews
Uncasville, Connecticut
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

My co-worker and I enjoyed a spa day today. Staff was very informative due to our first time. Very clean. Steam room is a must. We left very relaxed and will go again in a heart beat.....

Thank Denise C
Orlando, Florida
Level Contributor
73 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 14 December 2016

I have been a somewhat frequent visitor of the spa for manis/pedis and have generally always been underwhelmed by the reception staff. My last visit was horrendous due to the attitudes of Bianca and Lindsay but this time those 2 associates were nowhere to be seen. The staff was absolutely top notch on this visit. I was promptly checked in... More 

Thank Kristin S
Mahopac, New York
1 review
2 of 5 bubbles Reviewed 2 November 2016

Went away for my 50th birthday. We had 4 massages scheduled. They told us to be there 15 mins before our service, which we were. By the time they gave us a tour and tell us what we needed to do, got lockers, etc, we must have been taken in to get our massages 10 minutes late. Although I have... More 

Thank Lisa M
Wallingford, Connecticut
1 review
1 of 5 bubbles Reviewed 26 October 2016

I had a service set up to enjoy my birthday. I can honestly say it was one of the worst i have ever had. Customer service was friendly, but in the end, I am the one out of 120.00 after paying for a service that I do not feel was worth anything near 120.00. I will not be going back... More 

Thank daniellagrieco
Level Contributor
31 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 12 October 2016 via mobile

Badly in need of updating and cleaning. There was an inch of dust on the large fake trees in the so called relax area waiting to be called back for your service. This room also had mini fridges and ice machine with loud motors, fridge was constantly being restocked, no music, no scented soothing aromas. Furniture is pleather, poor quality... More 

Thank Toni W
Mystic, Connecticut
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed 23 September 2016

I want to start this by saying I'm easy to please and I don't look for things to complain about. I found the facilities at Elemis Spa to be perfectly fine. It was beautiful. The poor review is solely due to the rude and unprofessional front desk staff. Upon entering, my sister and I were "greeted" by Bianca - I... More 

3 Thank JennyTravels1009
Boston, Massachusetts
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
1 of 5 bubbles Reviewed 5 September 2016

I had a good experience when I was there but the trouble started when I got my credit card bill. I had used my Mogehan SUn points to pay for it but had to put my credit card down also. Well I paid with my points upon check out. WHen I got my credit card, I got charged again. Took... More 

2 Thank 104matthewb
Brooklyn, New York
Level Contributor
92 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 28 August 2016

Understanding there are limited services for men at this point, Elemis has great potential as a full-service spa for women and men. The facility is clean and spacious enough, and the staff is competent and friendly. Offering a wider variety of services for men would be great.

Thank BrooklynGuy13
New York City, New York
Level Contributor
34 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 17 August 2016 via mobile

This spa is very overdue for an upgrade which I understand will happen in 2017. The sauna/steam/whirlpool area is very dated and not appealing. The relaxation room could have fresh fruit and additional beverage options. The treatments are average in quality compared to spas of similar level (Bliss, Red Door).

Thank nyc2424
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 25 July 2016 via mobile

I won't go into elaborate detail but I will say that there's definitely a need to change the lady at the front desk, Donna. She is not exactly the most welcoming person that one would expect when arriving at a spa... Needless to say we had a groupon and had to make two separate trips to the spa in order... More 

Thank Lisa M

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Elemis Spa and other visitors
2 questions
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Boston, Massachusetts

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?