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Key West Express - Marco Island

951 Bald Eagle Dr, Marco Island, FL 34145-2303
+1 239-463-5733
Website
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Review Highlights
Best Express to the West

Leaving from Marco to Key West was problem free, and free parking in the lot across the street. No... read more

Reviewed 1 week ago
Judy L
,
Sparta, New Jersey
Key West Express - the BEST way to get to Key West from Naples!!

Smooth ride, comfortable seating, beautiful weather - what more could you ask for? Seven of us took... read more

Reviewed 1 week ago
Cleomissy
,
Princeton
Read all 165 reviews
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Overview

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Get away to Key West, America's Caribbean Paradise, aboard Key West Express, where getting there is half the fun! What are you waiting for? Climb aboard our sleek, clean, modern, air-conditioned high-speed ferries - Features sundecks, snack bar, cocktails, and big-screen TVs - and we'll have you there in just a few hours!
  • Excellent67%
  • Very good27%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“day trip” (21 reviews)
“conch train” (7 reviews)
Suggested Duration: More than 3 hours
LOCATION
951 Bald Eagle Dr, Marco Island, FL 34145-2303
CONTACT
Website
+1 239-463-5733
Write a Review

Reviews (165)

Traveller rating
Traveller type
Time of year
Language
All reviews
"day trip"
in 21 reviews
"conch train"
in 7 reviews
"inside seating"
in 5 reviews
"deck of cards"
in 3 reviews
"takes hours"
in 2 reviews
"food counter"
in 2 reviews
"light snacks and drinks"
in 2 reviews
"snack bar on board"
in 2 reviews
"train tour"
in 2 reviews
"boat leaves"
in 2 reviews
"the upper deck"
in 4 reviews
"fort myers beach"
in 2 reviews
"pleasant trip"
in 2 reviews
"breakfast sandwich"
in 2 reviews
"boarded the boat"
in 2 reviews
"rose marina"
in 7 reviews
"spectacular sunset"
in 2 reviews
Filter

1 - 10 of 162 reviews

Reviewed 1 week ago

Leaving from Marco to Key West was problem free, and free parking in the lot across the street. No problems, no worries. A little gift shop selling coffee and snacks is available in the parking lot as well. Staff and crew very friendly and accommodating....More

Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 1 week ago

Judy we appreciate your feedback and thank you for recognizing our crew. We actually play different movies on each of the first two decks. One is generally a comedy while the other is typically action or drama. The opportunity to view the sunset on the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Smooth ride, comfortable seating, beautiful weather - what more could you ask for? Seven of us took advantage of "sale" pricing and enjoyed a sizable discount. Clean bathrooms and a good crew were very much appreciated as was our "on time" arrivals. Have ridden with...More

Thank Cleomissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 1 week ago

Thank you for sharing! It is such a pleasure to know we are meeting your expectations and providing the service our guests deserve! Remember we do have occasional contests....and we go to many events as well, so visit us and enter to win a free...More

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Reviewed 3 weeks ago via mobile

Quick way to get to Key west. Had around 4 hours there so got a taste of the place although u could stay over. Crossing good, boat comfortable with a basic cafe. Staff all very friendly and helpful. Able to buy tickets for Conch train...More

1  Thank Nicola S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 3 weeks ago

Nicola we appreciate your feedback and are glad you enjoyed! Regarding the Conch Tour Train it is really intended to be an informative overview of island history, attractions and points of interest which many first time visitors have been enjoying since 1958. We hope you...More

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Reviewed 4 weeks ago

This is not a cheap trip but we were on a 3 hour speed boat trip each way so when you break it down, it is so much nicer than driving all the way down to Key West. We booked our tickets the day before...More

Thank joy l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 4 weeks ago

Joy we love to hear our guests enjoyed their experience and hope to be honored by your return. Should you choose to spend a night or two on the island there are an abundance of interesting attractions, fabulous dining, arts and entertainment, water activities and...More

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Reviewed 18 March 2018

It was so easy getting to Key West, we would do this again. It was dock to dock delivery. Smooth sailing all the way!More

Thank Tom K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 21 March 2018

Delighted you had an easy smooth ride both ways which we would love to promise each and every day. We hope you enjoyed the destination as well and will be back again! There are so many fun activities, attractions and special events that keep the...More

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Reviewed 15 March 2018

During good weather I'm sure this is very warm and pleasant. It can also be very cold , rough and windy if you are not prepared. Just finished a trip where despite all the crew could do to make the ride comfortable, it was a...More

1  Thank SeacayII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 16 March 2018

We regret your experience was marred by Mother Nature! As always we wish we could promise perfect weather each and every time! Those with flexible schedules may benefit from basing travel dates on weather forecasts. The Marco Island boat does not commonly sell out therefore...More

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Reviewed 13 March 2018

Our trip from Marco to Key West was a little choppy, but not bad. Everyone in my group had taken a seasickness pill as a precaution and was fine. Some other groups were queasy. It was a solid 4 hour trip dock to dock, perhaps...More

Thank EatOutLots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 16 March 2018

Reviews can be helpful and informative however we are available 7 days a week to answer your questions and provide helpful tips. First and foremost we provide safe ferry transportation to America's southernmost destination which is primarily a pedestrian island. Provisions are available for guests...More

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Reviewed 7 March 2018

The schedule of the Key West Express is frustratingly restricted, so it is not a reliable means of transpiration when you want to go to Key West --- but if by chance the ferry is running on the days that you happen to want to...More

1  Thank jcfedor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 9 March 2018

As a transportation service we are strictly governed by homeland security no differently than airlines. Your photo identification must match your boarding pass. We are not sure why you would refer to this as a ploy. The rule has always applied. In regard to our...More

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Reviewed 5 March 2018

We Left at 8 and got back at 8, Takes 3 hours there and coming back, so you don't have a lot of time, but it was very busy, and 5 hours was enough for me. Crew was very nice and treated everyone friendly. Boat...More

1  Thank sharonjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 7 March 2018

Sharon thank you for your compliment of our friendly crew. You are correct the jet engines can be noisy however there are areas on board much quieter than others. We will absolutely check out the speakers as the information announced by our captains is important...More

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Reviewed 28 February 2018

clean safe and relaxing indoor and outdoor seating along with a refreshment counter a very helpful and friendly crew..bring a book for the three hour tourMore

Thank ssttravelagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KWE_Mgr, Manager at Key West Express - Marco Island, responded to this reviewResponded 2 March 2018

Delighted you enjoyed! We do play movies on both the first and second decks, also many like the tabled seating and bring cards and games along for the ride. Our crews are truly helpful and enjoy sharing tips and information to enhance your Key West...More

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Ask a question

Questions & Answers

twinmom91
28 January 2018|
Answer
Response from KWE_Mgr | Property representative |
Correct, we do not have gambling onboard, however we have TV's throughout and play movies on both the 1st and 2nd deck. We do have food available as well as full bar service.
1
Vote
CathyJack
16 January 2018|
Answer
Response from KeyWestExpress | Property representative |
Absolutely. The only restrictions that we have on items such as this, is for beverages. No alcohol and nothing contained in glass.
1
Vote