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Lapis Spa

Certificate of Excellence
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Address: 4441 Collins Ave., Fontainebleau Miami Beach, Miami Beach, FL 33140-3227
Phone Number:
+1 305-674-4772

TripAdvisor Reviewer Highlights

Read all 292 reviews
Visitor rating
  • 218
    Excellent
  • 39
    Very good
  • 9
    Average
  • 4
    Poor
  • 11
    Terrible
Excellent All Day Spa

This place is 5 Star from top to bottom. There are like maybe 2-3 floors of pools, Jacuzzi, rain showers, co-ed areas... this place is huge. My husband and I have experienced many... read more

5 of 5 bubblesReviewed 1 week ago
Pynkice08
,
Fort Lauderdale, Florida
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292 Reviews from our TripAdvisor Community

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Showing 281: English reviews
Fort Lauderdale, Florida
Level Contributor
20 reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 1 week ago

This place is 5 Star from top to bottom. There are like maybe 2-3 floors of pools, Jacuzzi, rain showers, co-ed areas... this place is huge. My husband and I have experienced many spas, but this by far was one of the best. You literally will not want to go out to the beach because the atmosphere outweighs being outside... More 

Helpful?
Thank Pynkice08
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to the entire department. We look forward to welcoming you back for another unforgettable visit! Warmest Regards, Lapis... More 

Fort Worth, Texas, United States
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

My boyfriend and I had a couples massage scheduled at Lapis. We arrived about an hour and a half early so that we can use the facilities. Staff is very attentive. We utilized the gender specific steam rooms and then took a dip in the co-ed heated pool. Our massage was amazing. It included a body scrub, then we took... More 

Helpful?
Thank LittleMarsh
Fontainebleau H, Manager at Lapis Spa, responded to this review

Thank you for taking the time to post this great review! Our Team Members aim to provide exceptional service and create memorable experiences. We are glad to see we accomplished this with your visit. We will happily pass along your kind words to the entire department. We look forward to welcoming you back for another unforgettable visit! Warmest Regards, Lapis... More 

Washington DC, District of Columbia
Level Contributor
8 reviews
4 of 5 bubbles Reviewed 2 weeks ago

This place is Huge. Several people checked in ahead of me but when I finally got to the locker room they were nowhere to be found. Staff is Extremely helpful, going that extra mile. Lot's of water facilities. the co-ed spa was nice place to spend time with my new wife before our massages. facilities were well maintained and provided... More 

Helpful?
Thank ChrisS_DC
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Chris, We appreciate your wonderful review! We are happy you were able to experience the Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall visit at Lapis and looking forward to welcome you back in the near future! Warmest Regards,... More 

Community of Madrid, Spain
Level Contributor
23 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

a friend invite me over when i was in vacations in miami, and oh god, was a pleasure, We were in the steam rooms, in the cold baths, jacuzzi, great service and then ended up at the beach.

Helpful?
Thank Stella V
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Stella V. Thank you for your kind words! Every day our Team Members strive to deliver an exceptional experience. We are thrilled to hear you enjoyed your time with us, take advantage of our facilities and enjoy our property overall. We cannot wait to welcome you back to Lapis Spa! Warmest Regards, Lapis Spa Management More 

Level Contributor
6 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Lapis SPA at Fontainebleau is a place you can't miss if you want to spend an unforgettable experience. Great facility with a big Co-ed pool for men and women, the eucalyptus steam room is phenomenal, calm atmosphere, friendly staff always ready to help. I went with my wife to celebrate my wedding anniversary and we had an amazing experience. The... More 

Helpful?
Thank Ernesto A
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Ernesto A. We appreciate your wonderful review! We are happy you were able to experience Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall visit at Lapis Spa and looking forward to welcome you back in the near future! Warmest... More 

Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

amazing calm atmosphere. staff are ready to help. the place has a store just before where you could buy beauty products. the entrance has a glass door. the door was so clean that i bumped straight into it thinking that there was no door. i really hurt my head and could not go to my appointment. however, on my other... More 

Helpful?
Thank Leah G
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Leah G. We are very pleased that you experienced a nice time here at Lapis! It was certainly our pleasure to have you with us. We want our guests to feel our pride in their experience. We look forward to hosting you again soon! Warmest Regards, Lapis Spa Management More 

Truckee, California
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 December 2016 via mobile

I spent the day at Lapis Spa this week and I was blown away by the service I received. My therapists/service providers, Claudia, Alecia, Isabel, and Rachel were welcoming and very good at what they do. Everyone I encountered made me feel special and the facilities were immaculate. I feel like a new person! Thank you for a truly memorable... More 

Helpful?
Thank Jennifer L
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Jennifer L. Thank you for your kind words! Every day our Team Members strive to deliver an exceptional experience. We are thrilled to hear you enjoyed your visit with us, took advantage of our facilities and enjoyed our property overall. We cannot wait to welcome you back to Lapis Spa! Warmest Regards, Lapis Spa Management More 

Level Contributor
6 reviews
5 of 5 bubbles Reviewed 21 November 2016

My husband and I were in Miami for our 1 year anniversary and wanted to do a spa day. It was a cloudy day so we decided to head over to the Fountainbleau as you get access to their property all day when you have an appointment. It was true luxury and relaxation. Would be really fun with girls too!

Helpful?
Thank Kasey C
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Kasey C. We appreciate your wonderful review! We are happy you were able to experience Lapis Spa firsthand. It is our mission to deliver a great level of service to all of our guests. We are delighted to hear you enjoyed your overall visit at Lapis and looking forward to welcome you back in the near future! Warmest Regards,... More 

Fort Lauderdale, Florida
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 November 2016

Lapis has two wet areas ( co-ed and not) where comfortable temperature hard and soft drops of water "rain" on you..It feels GREAT.. They have an extremely attentative staff, each person from the spa was sweeter than the last..from the Reception desk to the locker room attendant, the wet area attendants to the treatment room escorts..ALL very nice people..They have... More 

Helpful?
Thank Julie C
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Julie C. Wow! Thank you for your recent review. We are thrilled to hear you were able to enjoy every aspect of our spa. Our Team Members work very hard to elevate your visit with us and we will be sure to pass along your kind words to the entire team. We look forward to welcoming you back for... More 

Norwalk, Connecticut
Level Contributor
35 reviews
common_n_attraction_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 3 November 2016

I never stay at the hotel but I do enjoy the spa, this was my third visit (we bought 10 gift cards for our wedding party to enjoy once). This most recent trip has put me off from returning again. My "Deep Tissue" massage was terrible. The therapist coughed and snorted the entire way through the massage, he left the... More 

Helpful?
Thank Emma S
Fontainebleau H, Manager at Lapis Spa, responded to this review

Dear Emma S. Thank you for taking the time to provide feedback regarding your recent visit to Lapis Spa. We are saddened to learn of the challenges you encountered and would appreciate the opportunity to speak with you directly. Our management team has attempted to reach out to you personally via Trip Advisor. We look forward to hearing from you.... More 

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