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Review Highlights
Wonderful, serene oasis ideal to refresh and clear your mind

When booking the appointment I was very happy to have someone answer the phone (at the front desk... read more

Reviewed 6 April 2018
Spa Day Surprise

My friends surprised me with a spa day for my birthday. This place is absolutely stunning. We... read more

Reviewed 23 October 2017
Mark N
Miami, Florida
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Traveller Overview
  • Excellent70%
  • Very good15%
  • Average9%
  • Poor6%
  • Terrible0%
6 Apr 2018
“Wonderful, serene oasis ideal to refresh and clear your mind”
23 Oct 2017
“Spa Day Surprise”
The Setai proudly introduces a re-imagined spa experience: The Spa at The Setai by THEMAE. The luxury hotel's new spa experience offers specially formulated THEMAE treatments and products curated from four types of teas: red (rooibos), white, green...more
2001 Collins Ave, Miami Beach, FL 33139-1913
City Centre
+1 855-923-7908
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Reviews (33)
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1 - 10 of 22 reviews
Reviewed 6 April 2018

When booking the appointment I was very happy to have someone answer the phone (at the front desk), transfer me quickly, and book my appointment. The entire staff is at least bilingual, and easy to communicate with in English. The massage therapist, Laura, gave one...More

Date of experience: April 2018
Thank Pursezilla
Reviewed 23 October 2017

My friends surprised me with a spa day for my birthday. This place is absolutely stunning. We arrived early before the appointment and were able to utilize the beach and pool chairs. Service here was great and they provided free water. Our servers for the...More

Thank Mark N
Reviewed 27 July 2017

Our hotel was very posh until I got here. We booked massages and man, once we met the employees and were treated like royalty, we are staying there next time. I looked at the prices and although the cost is little higher, if you want...More

Date of experience: July 2017
1  Thank glittergaljanet
Reviewed 30 March 2017

Enjoyed the staff. I booked a couples massage for me and my husband first time at the Setai, we enjoyed the treatment, i will recommend this to everyone that is coming to town.

Date of experience: March 2017
Thank Angela M
Reviewed 19 October 2016 via mobile

I ll keep it sweet and short but very accurate. SPA has a basic facility is true, one sauna and couple of showers with a locker room, however with all the amenities and toiletries that one may need. My masseuse, Mirrah was very professional and...More

Date of experience: October 2016
1  Thank Mirtha P
Reviewed 13 September 2016

Went here after Coco Shambala at the Metro hotel double booked us. SO THANKFUL that we went here instead. Amazing experience! Got the asian fusion massage and it did not dissapoint. As others have mentioned you change out of your rob infront of your masseuse...More

Date of experience: September 2016
2  Thank Julie S
Reviewed 17 August 2016

I'm determined to try as many places as I can during Miami Spa/Spice month and I was so lucky when I got to combine the simply heavenly Setai spa with a wonderful lunch to complete the afternoon. Employing Balinese and Thai techniques, the professionals created...More

1  Thank Pauline W
Reviewed 23 July 2016 via mobile

I spent a really great day at the Setai during Spa Month. I made a whole day of it as I am a local who loves to scope out the hotels! First, I went to the gym, which is included with spa appointments. They have...More

Date of experience: July 2016
Thank U8352XZsarahm
Reviewed 18 December 2015 via mobile

Wish the waiting area were a bit larger, but the large treatment room for two more than made up for it. Had a lovely deep tissue massage and dh had reflexology which he enjoyed. Cant beat the view from the room and topped it off...More

Date of experience: October 2015
Thank Westmount
Reviewed 15 September 2015

The service at the front desk is somewhat disorganized. I don't think they ever answer the telephone. Treatments are great though

Date of experience: September 2015
Thank MiamiTraveler33139
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14 February 2018|
Response from GoPlaces429642 |
Most definitely