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Sunrise Balloons Miami

Miami Beach, FL, USA
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Sunrise Balloons Miami
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rollonwards wrote a review Apr 2020
Tampa, Florida12 contributions1 helpful vote
WARNING: DO NOT use this company as you will be risking your life. I did not think that this company would still be in business as their balloon was damaged in our flight but I have seen a recent review and it is causing me to write my own so that others will not make the same mistake. What started as a nice adventure the flight we took a flight in January became the closest we, and 8 other passengers, have come to being killed. I had picked the company because of their touted safety record. What is not advised it that this company and pilot carries NO INSURANCE. So when the pilot Mark sails you directly into power lines on landing, after hitting several other objects during the flight, they are directly risking your life, safety and well being. The FAA and the NTSB are currently investigating our incident and I do not know if they are legally allowed to fly at this time. All I can say is that months after this incident my husband and I are still recovering from our burns.
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Date of experience: January 2020
1 Helpful vote
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southbeach33139 wrote a review May 2019
Miami Beach, Florida6 contributions1 helpful vote
repeatedly sent spam texts apparently trying to sell balloon trips. Texts read like he has a drinking problem.
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Date of experience: May 2019
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hippiekit wrote a review Apr 2019
Fort Lauderdale, Florida165 contributions42 helpful votes
+1
We had so much fun and felt safe the entire time. Mark our pilot has something like 30 years experience doing this and is extremely entertaining. Well worth every penny! After a successful landing they served up champagne with cheese and crackers and surprised me with a cake for my birthday. My boyfriend surprised me and the crew made my special day even more fun! We tipped them handsomely which was much deserved! Great Day!!
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Date of experience: April 2019
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ahkapuria wrote a review Jul 2018
Washington, District of Columbia, United States7 contributions9 helpful votes
BEWARE! We planned a balloon trip with Mark and he through consfusing texts misunderstood when our flight day would be. We showed up, he didn't. Now he won't answer our calls or texts and refuses to give us a refund stating we were the ones who didn't show. Terrifying!! It's been almost a month and no answer! BEWARE! SEE SIMILAR POST BY ANOTHER CUSTOMER IN MARCH OF THIS YEAR AND SEVERAL IN 2016 AND 2014!
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Date of experience: June 2018
5 Helpful votes
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qctin wrote a review Jul 2018
Miami, Florida12 contributions19 helpful votes
Checked off bucket list with an amazing ride, view and crew. They enforced safety regulations in a fun way and made the time "fly by" :). The professionally crew of Captain Mark, Frank, Pilar and the last boy scout made it an unforgettable adventure. Highly recommended! The view was amazing on a smooth ride.
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Date of experience: July 2018
1 Helpful vote
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