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Address: 7400 International Dr, Orlando, FL 32819-8234
Phone Number:
+1 877-875-4681
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TripAdvisor Reviewer Highlights

Read all 126 reviews
Visitor rating
  • 27
  • 28
    Very good
  • 22
  • 19
  • 21
Basically a motel with a pool

I have seen some of the reviews on this resort, and think people are expecting too much! It's a 3 star hotel. So far our stay has been ok, the room is well sized and clean, two... read more

3 of 5 bubblesReviewed 1 December 2016
Nick P
Norwich, United Kingdom
via mobile
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126 Reviews from our TripAdvisor Community

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Showing 117: English reviews
east lothian
1 review
common_n_attraction_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 26 December 2016 via mobile

Our family of three stayed here in July 2016. I've waited to post to see what Thomson Holidays response would be but they are unresponsive and have poor aftercare for their customers so here goes. I had a few gripes to start with, nothing that would ruin a holiday and was willing to live with it such as the overall... More 

4 Thank micmax
Norwich, United Kingdom
Level Contributor
18 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 1 December 2016 via mobile

I have seen some of the reviews on this resort, and think people are expecting too much! It's a 3 star hotel. So far our stay has been ok, the room is well sized and clean, two double beds which are comfortable. The air conditioner is very noisy, and the bath tap drips constantly. The room was cleaned very well... More 

Thank Nick P
Ashland, Ohio
Level Contributor
93 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
2 of 5 bubbles Reviewed 30 November 2016

First, the rooms aren't the worst I've stayed in, but far from what I expected. At one point we had a cockroach on our wall, the bathroom was disgusting, and it was clear that the room was very rarely swept. Under the bed was gross-as was behind the couch. At one point during our week stay, in the middle of... More 

2 Thank MelHes
Birmingham, United Kingdom
Level Contributor
41 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
2 of 5 bubbles Reviewed 13 August 2016 via mobile

Firstly we arrived at the front of the hotel and got a very poor and unhelpful reception when asking where the entrance for the water park was. There are also no lockers which meant that one of us had to stay with the bag and don't go to the fast food at peak time , you will wait a ridiculous... More 

Thank bilbao
Southwest Gulf Coast, Florida
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 July 2016

What impressed us the most (the adults) was how there were covered areas as well as bigger rides outside. The kids had a blast & the water was a nice temperature. The arcade is fun, too, and has prizes similar to Chuck E. Cheese. For a smaller water park compared to others in Orlando, we recommend this place.

1 Thank NaplesFam4
Level Contributor
7 reviews
4 attraction reviews
5 of 5 bubbles Reviewed 27 July 2016 via mobile

Great family place.. Loved the slides for all ages the lifeguards were paying attention 24/7.. Free life jackets to use while your visit just all around fun and a great time

Thank Michelle Q
Fort Valley, Georgia
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 July 2016

Great spot! Lines not outrageous and kids had a ball. Bring your own towel because they only provide towels to guests staying in their hotel. Music was awesome...had me dancing in the pool (which is half covered from the sunlight). Lifeguard staff is not friendly at all, but I guess that should be expected as they are responsible for hundreds... More 

Thank clbspringer
Belfast, United Kingdom
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 23 July 2016

I travelled to cocokeys with my family start of July the hotel is of very poor quality it is dirty with children pooing in the pool at water park. The food is so bad you get sick as chicken is under cooked from my own experience. The rooms are basic and dirty cleaned every other day I would not recommend... More 

4 Thank lisa186470
1 review
2 of 5 bubbles Reviewed 23 July 2016 via mobile

So, we tried this place for our first day of vacation in Orlando FL. It's an ok place kind of out of date and the customer service stunk. We got to our first room it had stains on the couch and hair, called front desk was told to walk back to lobby for new room key they were very unapologetic... More 

Thank Desiree G
Orlando, Florida
2 reviews
4 of 5 bubbles Reviewed 20 July 2016

I have been to coco keys about 5 times and this time was by far the best. We met a lifeguard "Devon" who made our trip amazing, He was the coolest lifeguard there and he was very relatable. He was funny and had me and my cousins constantly laughing while he threw water on us. We understand that life guards... More 

Thank rodriguezotoniel

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Chesapeake, Virginia
over a year ago
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10 months ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?