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East Anglian Railway Museum

Certificate of Excellence
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Address: Chappel & Wakes Colne Station Station Road, Chappel CO6 2DS, England
Phone Number:
+44 1206 242524
Website
Today
10:00 - 16:00
Closed now
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Hours:
Sun - Sat 10:00 - 16:00

TripAdvisor Reviewer Highlights

Read all 100 reviews
Visitor rating
  • 51
    Excellent
  • 33
    Very good
  • 7
    Average
  • 5
    Poor
  • 2
    Terrible
A real hit of Nostalgia

Visited here beginning of Feb 2017, myself and husband. It was a chilly Thursday, and we had the place virtually to ourselves, apart from some enthusiastic volunteers. A large... read more

4 of 5 bubblesReviewed 2 weeks ago
sunbird25
,
sussex england
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100 Reviews from our TripAdvisor Community

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Showing 98: English reviews
sussex england
Level Contributor
66 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

Visited here beginning of Feb 2017, myself and husband. It was a chilly Thursday, and we had the place virtually to ourselves, apart from some enthusiastic volunteers. A large site with lots of things to see, including the Ticket Office and Waiting room, Signal Box, old Goods sheds, some train carriages from yesteryear, and Engines too, of course. Too much... More 

Helpful?
Thank sunbird25
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your positive and kind review. We are pleased you have highlighted the museum is suitable for many types of people - from those into the 'technical details' to those wanting a more 'overall' experience of how the railway used to be. Our Sunday Lunches are now running on the last Sunday of every month (unless they clash... More 

Essex, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Today was our families first visit. The man at the desk on arrival was lovely and very helpful. We had a lovely time exploring the rooms and carriages..everywhere we turned there was something to look at. The volunteers working on the tracks and in the restoration shed were very friendly and seemed very cheerful..on departing we purchased membership as this... More 

Helpful?
Thank Izzymjl
Haverhill, United Kingdom
Level Contributor
31 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Our first visit of 2017 was the 2nd of January!!! A cold, crisp, sunny bank holiday, where to go? Chappel of course!! Such a lovely place, even in the middle of winter. Sitting in all sorts of carriages, exploring all the buildings & exhibits, lots of interesting stuff to learn & do for all ages. Such lovely people too from... More 

Helpful?
Thank Kelly B
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your review and kind comments. We are particularly pleased with our visitor numbers this January. It seems people appreciate the warmth of a carriage on a cold crisp day after a walk round some of our outside sections. We are about 50% indoor / 50% outdoor, so it allows options dependant on the weather. We have also... More 

Colchester, Essex
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

Saw this advertised on Facebook and thought this is something different, why not? Hadn't been to the museum for a few years so the fact you could enjoy a look round as well as have a hot meal was very attractive. We were greeted by a very friendly guy on the main desk as you walk in who was expecting... More 

Helpful?
Thank Sally147
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your review. We are pleased you enjoyed the Roast Dinner. It has been over 10 years since it was last attempted and it was well received with everyone that had it this time. We are already taking bookings for the next two, so that is very positive. We're looking forward to our Valentine's Evening meal too in... More 

Cambridge, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

Excellent museum perfect for young children and rail enthusiasts of all ages. There were a wide range of activities and exhibits, as well as friendly staff and volunteers. Cafe was great and, though we didn't have it, the Sunday lunch (served last Sunday of each month) looked lovely.

Helpful?
Thank 29AcaciaAvenue
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your feedback! Our Sunday was very well received by all yesterday. We hope you were tempted enough to try it at our next event at the end of February. More 

Basildon, United Kingdom
Level Contributor
13 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 December 2016 via mobile

Had a great day out with my young daughter. Really easy to park had a ride on 4 different trains and saw Santa. The staff working were all very friendly. Will be going back soon for the Easter event with Thomas the tank. Worth a visit if you have little children.

Helpful?
Thank Darrell79
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your review. We were really pleased with how our Christmas Thomas events went and are looking forward to Easter. We listen to feedback each time and try, where possible to make the improvements suggested at the next block. We will see you at Easter. More 

Rochford, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 15 December 2016

Just returned from the day out with my two grandchildren,What a brilliant day so much to do.and to see.My grandchildren loved it.and my grandson managed to sit in the drivers seat and press the hooter he loved it.You all worked so hard to put on this spectaular.Parking was brilliant,It was really worth the money on all accounts.Thank ylou so much... More 

Helpful?
Thank davidanddiana795
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your kind words. Your grandson was a lucky boy - many adults would like to sit in the driving seat, so he has had a special treat. We have listened to our customers feedback over the last 3 events and have done our best to improve your experience. We are continually learning however and welcome any suggestions... More 

London
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 11 December 2016 via mobile

Just returned from a Festive meet Thomas day and my 3 year old has had the time off his life. So excited all day He got to ride with Thomas, Annie, Clarabell, Percy, Toad, Troublesome Trucks and Daisy. We saw Toby, but no chance for a ride as needed repairs at they steamworks. Although the rides are short I actually... More 

Helpful?
Thank andrewthorp
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your review. We are pleased you enjoyed the day and hope we will see you again in Easter or beyond next year. Toby is indeed 'sick' at the present time, but we are hoping he will make a recovery by Easter. We have had some really good feedback about Father Christmas this year - despite the queue... More 

Ipswich, United Kingdom
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 10 December 2016

We went here with our daughters & their children to visit Father Christmas & ride on the trains. It was really easy to park, but quite difficult with a young baby in a tripper from the entrance to the main platforms & to enter many areas or go on the trains. The wait on the trains was very long for... More 

Helpful?
Thank Jan B
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Thank you for your review. We are very happy you found our staff friendly and enjoyed the visit with Santa. We have improved our 'gift' offering this year and many parents have been pleased. We know it can be a challenge with push-chairs and the like, but as our site is separated by a bridge, most customers have the choice... More 

Southend-on-Sea, United Kingdom
Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 5 December 2016

First off, easy to find with plenty of parking. The site is easy to navigate. We took our 2 y/o and he loved it, so did we actually. The engines are decorated really well and the original historic carriages are beautiful and very well looked after. Yes the trains only cover a short length of track but that's to be... More 

Helpful?
Thank Ben H
EARM M, Front Office Manager at East Anglian Railway Museum, responded to this review

Ben, Thank you for your review and we are very pleased you enjoyed yourself at our event at the weekend. We have noted your constructive comments and will pass them on the the relevant departments. We hope you will come and see us again, either at a 'Thomas Day', or for a regular museum experience. More 

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