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Jax Water Tours - CLOSED

Jax Water Tours
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Traveller Overview
  • Excellent80%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible3%
24 Apr 2016
“It's NOT closed! Just a new dock!”
25 Jan 2016
“Avoid at all costs!”
About
Welcome aboard and get ready to feast your eyes on one of the most breathtaking holiday visions you will ever see. Voted as one of the best holiday lighting displays in the world by National Geographic in 2014, St. Augustine is a city alive with the...more
Suggested duration: < 1 hour
Contact
260 Vilano Rd, Vilano Fishing Pier, St. Augustine, FL 32084-2981
Website
+1 904-248-4424
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Reviews (472)
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LanguageEnglish
373
58
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17
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1 - 10 of 472 reviews
Reviewed 24 April 2016 via mobile

We had so much fun on the dolphin tour. It was difficult to find at first. Instead of being in St. Augustine, it has been relocated to the Vilano Beach Pier. Mike the 1st mate was very accommodating from start to finish. We got to...More

Date of experience: April 2016
1  Thank Alison R
Reviewed 25 January 2016

Booked and paid for this online ($33.00). Ubered to the dock ($17.00) from downtown and upon arrival we were informed that the ship had left the marina mysteriously 2 days before. There were about 12 other people who had also booked and paid online. Had...More

Date of experience: January 2016
4  Thank uknowjojo
Reviewed 14 January 2016 via mobile

We had the pleasure of last night's 6 pm cruise to view the Night of Lights. The sunset views as we left the dock were incredible but paled in comparison to the water view of St. Augustine's Night of Lights. Our captain navigated the dark...More

Date of experience: January 2016
1  Thank seasonedtraveler51
Reviewed 13 January 2016

Customer service from Dolphin Water Tours was lacking to say the least ! After booking online, customer service was not reachable before the new year nor did they return calls or emails.There was only a pre-recorded message giving hours of operation, which was not correct....More

Date of experience: January 2016
Thank Linda H
Reviewed 12 January 2016

Since I suffer from some bad luck, we were not able to see any dolphins during the tour. I can tell you that even with that, me and my son had a great time. The tour guide was funny and very engaging with the visitors...More

Date of experience: October 2015
Thank MannyHdez1
Reviewed 10 January 2016

Took a night time cruise with Dolphin Water Tours to see the Christmas Lights in St Augustine. It was a beautiful view. The captain gave us a bit of history that I hadn't heard before, and a view I hadn't seen before. The view was...More

Date of experience: January 2016
Thank RHewett
Reviewed 4 January 2016

The tour itself was excellent! It was amazing to see the lights from the water side. The pontoon boat made for a smooth ride and the captain was kind enough to slow down at prime spots for plenty of pictures. I would definitely do this...More

Date of experience: January 2016
Thank butterflybeginning
Reviewed 3 January 2016 via mobile

I have no idea how they are rated this well on trip advisor - I had a horrible experience with them today. Be sure to look at their reviews on Facebook, Google, and similar sites and you will see the truth in how bad these...More

Date of experience: January 2016
Thank GinaA6789
Reviewed 2 January 2016

This company cancelled our tour 15 minutes before departure - leaving us disappointed at the dock. The reason "last minute mechanical failure-" funny we were all at the dock and no one was there to share any of that information. If we had been given...More

Date of experience: December 2015
2  Thank mcdonagi
Reviewed 2 January 2016

SKIP IT! Difficult to book. Impossible to reach on the phone. (left a message 3 weeks ago and still no response) and then after the struggles to book they cancelled last minute - they literally sent a text within an hour of the cruise while...More

Date of experience: December 2015
Thank Kate R
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