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I was refused service because I was with my service dog. My dog, although not required by law to do so, wears a vest that clearly identifies her as a service dog.
When I walked in, one of the barbers told me, “You can’t bring...More
Date of experience: July 2018
Thank Michael P
BilbursBarberSpaLLC, Owner at Bilbur's Barber Spa, responded to this reviewResponded 7 July 2018
You were not refused service sir! We were enforcing the Florida Statutes as it pertains to Barbershops as you were not deaf, blind or physically disabled as we can be fined or forced to close for noncompliance with the statute.
The service at Bilbur's is terrible. Naturally a five year old child is going to move around a bit during a haircut.....Bilbur went as far as to ask, "Is he autistic or something?", when cutting my little brothers hair. My little brother is not disabled...More
Date of experience: July 2015
6 Thank Davidlacrosse
BilbursBarberSpaLLC, Owner at Bilbur's Barber Spa, responded to this reviewResponded 19 July 2015
Thank you for this opportunity to apologize to all of our future clients who bring in uncooperative children who clearly do not want any part of getting a haircut in our award winning barbershop. We provide Professional services to a very diverse clientele of all...More
I live within walking distance of Bilbur's and stopped in with a neighbor of mine last week to get haircuts and a shave. The store is clean and neat with plenty to read if you don't want to watch what is on one of the...More
Date of experience: February 2015
Thank Mike F
BilbursBarberSpaLLC, Owner at Bilbur's Barber Spa, responded to this reviewResponded 6 February 2015
Thank you for your kind words about our business as it was our pleasure to have been able to provide you with an atmosphere and professionalism that exceeded or met your expectactions!
I heard great things about Bilbur's, how it recreated old time barber shop atmosphere with quality, upscale services. Their website states, "With over 35 years experience, we specialize in bringing you a perfect haircut, with old fashioned customer service, in a modern atmosphere."
I came in looking for a quality haircut. Told the owner/barber how I would like the cut. Didn't give me what I wanted, and had a terrible attitude. I have been to many quality barber shops in the past. With the exact same style. The...More
4 Thank chaddylac
BilbursBarberSpaLLC, Owner at Bilbur's Barber Spa, responded to this reviewResponded 18 March 2013
This is not a valid review as this business is not scheduled to begin operation until April 1st!
We do understand that we may not be able satisfy those who do not want to be satisfied.