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WINNER WONDERLAND
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Address: 100 Rue Charlemagne, Braselton, GA 30517
Phone Number: +1 800-233-9463
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Description:

Located less than one hour from downtown Atlanta, this is one of Georgia's...

Located less than one hour from downtown Atlanta, this is one of Georgia's most popular wineries and is also a luxury resort.

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TripAdvisor Reviewer Highlights

Read all 195 reviews
Visitor rating
  • 118
    Excellent
  • 38
    Very good
  • 14
    Average
  • 13
    Poor
  • 11
    Terrible
Great atmosphere

Excellent customer service and spa services. Expensive, but you're paying for the atmosphere. The spa treatments are well done, but the mani/pedis are lacking - especially for the... read more

4 of 5 bubblesReviewed 11 September 2016
Melissa M
,
Hoschton, Georgia
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195 Reviews from our TripAdvisor Community

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Showing 194: English reviews
Helena
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 20 October 2016 via mobile

When you walk into the spa you immediately notice the clean and fragrant smell of the entire place. It's also very beautiful and has a wonderful pool and beautiful view. The massage I had and facial were very soothing and refreshing! The music was soft and beautiful and the staff all were very helpful with my needs.

Helpful?
Thank 143JanetP
Level Contributor
30 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 October 2016 via mobile

This was my second visit to The Spa at Chateau Elan. The massage and facial was wonderful! Joseph is an excellent massage therapist, and Terese, the esthetician, gave an amazing Hydrafacial. The cafe' in the spa had fresh food which was great, and the service was fantastic! Thank you to the therapists and staff at The Spa at Chateau Elan... More 

Helpful?
Thank Toothdoctor2
1 review
3 of 5 bubbles Reviewed 14 October 2016 via mobile

Very few kids. Very relaxing by pool. Everyone very nice except the massage therapists. While checking in the girl behind the counter could not hear what the massage therapist was saying because of running fountain behind her and she snapped on her for continually asking. Very inappropriate for a relaxing place. My massage was not that great either. He would... More 

Helpful?
Thank marilyn C
Tallahassee, Florida
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 October 2016 via mobile

We were here for the Road Atlanta Petit Le Mans. The spa accommodations are excellent. It's quiet and relaxing - the spa services are wonderful (Melanie gives wonderful facials). The staff are really nice, too (Alton and Ariel). The perfect getaway after a long day at the track. There are several restaurants on the property plus the winery (tastings are... More 

Helpful?
Thank JMChamp
Birmingham, Alabama
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 18 September 2016 via mobile

The Spa was by far the best spa that I have ever visited the ambience and the customer service was just awesome! The couples massage was priceless! If you are looking for a place to just get away as a couple or for a girls trip Chateau Elan Resort and Winery is the place to go. Looking forward to visiting... More 

Helpful?
Thank CASpann
Hoschton, Georgia
Level Contributor
6 reviews
4 of 5 bubbles Reviewed 11 September 2016

Excellent customer service and spa services. Expensive, but you're paying for the atmosphere. The spa treatments are well done, but the mani/pedis are lacking - especially for the price. While the service and experience is great in the nail salon, I can get a faster, better and cheaper job done down the street. But I'm local so I don't typically... More 

Helpful?
Thank Melissa M
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 September 2016

My husband and I stayed here for his birthday in late August. We stayed obtained a couples spa suite package. Our room was beautiful, the spa tub was the absolute best. The amenities are fabulous but I thought it was a little over priced. Everyone is so engaging and helpful from the valet and shuttle drivers to the servers at... More 

Helpful?
Thank N F
Lincolnton, Georgia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2016

Was treated to a weekend at this resort just north of Atlanta. Shannon is reservations was awesome, assisting me with every detail. Belinda at the spa was also amazing. I don't think she works every day, but if you are headed that way, I can HIGHLY recommend her!!!

Helpful?
Thank 285Wendy285
Woodruff, South Carolina
Level Contributor
32 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 21 August 2016

My husband and I stayed at the spa at Chateau Elan for 2 nights and 3 days to celebrate my birthday. Although it was a very expensive stay, we enjoyed every minute of it. Our room had a loft bedroom and bath and a living room and half bath downstairs. We booked the "stress buster" package and each had 4... More 

Helpful?
1 Thank Pattypug
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 3 August 2016 via mobile

Spa facilities is awesome with lounge areas, hot tub and a quiet time room. Also has a restaurant you can walk freely in your robe. The staff were great,very attentive.

Helpful?
Thank Fernando M

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Questions & Answers

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5 questions
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Columbia, South Carolina

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?