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Review Highlights
Good but check to make sure you get all that you paid for!

We took several trips with this company and for the most part enjoyed them, but it was our last... read more

Reviewed 12 August 2018
Kaiyen K
,
El Salvador
Good attention and cheap

This hotel is confortable and you can swim in the pool in whatever time, the rooms have air... read more

Reviewed 15 December 2016
mafe1002
,
Cali, Colombia
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Traveller Overview
  • Excellent33%
  • Very good24%
  • Average17%
  • Poor7%
  • Terrible19%
12 Aug 2018
“Good but check to make sure you get all that you paid for!”
30 Jan 2018
“Worst snorkeling trip ever”
About
Open Now
Hours Today: 08:00 - 20:00
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Suggested duration: More than 3 hours
Contact
Portofino, San Andres, San Andres Island, Colombia
Website
+57 5124212
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Reviews (174)
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Reviewed 12 August 2018

We took several trips with this company and for the most part enjoyed them, but it was our last trip on our last day that was the spoiler. Our trip was supposed to include an interactive tour of the stingrays. Well it did not! The...More

1  Thank Kaiyen K
Reviewed 30 January 2018 via mobile

Boat was dirty, no fins are given, staff person should be in water to help people especially since current is so strong. Not much to see a shipwreck and very few fish.More

Thank Sherri H
SanAndresDivers, Director de Relaciones con Clientes at Portofino Caribe, responded to this reviewResponded 1 February 2018

Hello , My name is Luz, I am in charge of receiving the complaints and suggestions from our Portofino Caribe passengers, I am a bit confused by this complaint, since the boat of the company that makes this tour (photo annex) is equipped with the...More

Reviewed 3 September 2017

I did the 'super full' trip with Portofino and am sad to say, did not not enjoy it. Firstly we were packed onto a small boat with 57 other people, sitting in multiple rows with most people being unable to see anything from the boat...More

3  Thank Rosie S
Reviewed 15 December 2016

This hotel is confortable and you can swim in the pool in whatever time, the rooms have air conditioner, TV, WiFi, the restaurant is into the hotel, the food is delicious and the most important it is near to the beach

Thank mafe1002
Reviewed 7 November 2016

I did the 4:30pm tour and unfortunately it wasn't all that great. The 2.5 hour tour takes you to la cueva de Morgan, piscina natural, west view, and el hoyo soplador. But because it was getting dark, we skipped the pisicna natural and the hoyo...More

1  Thank Nicole O
Reviewed 7 November 2016 via mobile

Confortable, clean, plain. Employees are very helpful. Very nice activities for the guest to keep you entertained during your stay.

Thank taycon96
Reviewed 4 January 2016

The Tour Mantarrayas start nice, but we you are at sea, the guide in charge start to request money no nicely to go to other place no too much interesting, everyone accepts because is just 1 USD, but after that, the guide continued asking for...More

7  Thank Germanrugo
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