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Water Tower Place

Certificate of Excellence
Magnificent Mile
As featured in 3 Days in Chicago
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Address: 835 N. Michigan Avenue, Chicago, IL 60611
Phone Number: +1 312-440-3166
10:00 - 21:00
Closed now
See all hours
Sun 10:00 - 18:00
Mon - Sat 10:00 - 21:00

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed...

Where downtown Chicago comes to life.At the pinnacle of Chicago's famed Magnificent Mile, Water Tower Place is Chicago's premier shopping destination. Its stunning eight-level atrium features more than 100 of your favorite stores and restaurants plus a mix of distinctive specialty shops and boutiques. It offers a unique, high-energy urban shopping experience you simply won't find anywhere else in the city. In short, Water Tower Place is the place to shop.

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TripAdvisor Reviewer Highlights

Read all 559 reviews
Visitor rating
  • 186
  • 151
    Very good
  • 52
  • 5
  • 2
Shopping at Water Tower Place ...

... is not easy on a busy holiday season. The mall was absolutely packed on Saturday, it was a mad shopping frenzy, thousands of shoppers trying to find the best buy and the best... read more

4 of 5 bubblesReviewed yesterday
irina g
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559 Reviews from our TripAdvisor Community

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Showing 396: English reviews
Level Contributor
128 reviews
51 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

... is not easy on a busy holiday season. The mall was absolutely packed on Saturday, it was a mad shopping frenzy, thousands of shoppers trying to find the best buy and the best deal, huge holiday discounts at different shops, though. Sales assistants at Macy's were very well organized, polite, patient and helpful, the fitting rooms were a bit... More 

Thank irina g
Louisville, Kentucky
Level Contributor
16 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

Pretty cool place to check out. A fair amount to de and a lot of history. Beautiful old style architecture.

Thank cdubya13
Level Contributor
40 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW via mobile

Mall was super busy on Thanksgiving Saturday. Upscale but has some cool stores. If you eat at Harry Carys you can go thru the sports museum. We will do this next time.

Thank KnowQuality
Chicago, Illinois
Level Contributor
30 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

8-story vertical mall with stores ranging from unique-to-Chicago to chain to big name. Good variety of restaurants. Glass elevators provide a fascinating overview of the interior core of the mall. Also part of the Water Tower Place complex is the Broadway Playhouse for live performances, and the Ritz-Carlton Hotel. (Be aware - Water Tower Place has no "nice view of... More 

1 Thank Jeff K
Canton, Michigan
Level Contributor
27 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Big name stores, parking was $35 for 3 to 10 hours. For that reason alone, I would shop the big name stores at other locations but we drove in from MI, so for a one time shot....it was ok.

Thank PizzaGal30
Indianapolis, Indiana
Level Contributor
54 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Water Tower Place is, after all, a mall, but it did have a few surprises including a traveling Leonardo Da Vinci exhibit and a store selling Dr. Seuss art. Our teen was long past the American Girl place,but we enjoyed stores like Akira that were specific to Chicago. Great rainy day activity and/or a bribe for your teen to tour... More 

Thank Workingindymom
Level Contributor
96 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Kill two birds at once! Visit the observation deck and then do a little shopping! Perfect for a family with kids or as a couple.

Thank Pascal S
Edmonds, WA
Level Contributor
517 reviews
130 attraction reviews
common_n_attraction_reviews_1bd8 285 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

It’s a large mixed-use premier shopping destination. In addition to the multi-floored Macy’s, you will also find trendy shops, small boutiques, galleries and a few restaurants. The layout of the escalators and elevators do cause somewhat of a crowding effect, especially on the weekends and during the Holiday season. While most of the stores did not hold our interest, it’s... More 

Thank DP49
Warsaw, Indiana
1 review
5 of 5 bubbles Reviewed 31 October 2016

I really suggest the water tower place. It has awesome stores and restaurants. The mall is very huge with a lot of people but worth the trip.

Thank yesicaloyola6
Level Contributor
506 reviews
256 attraction reviews
common_n_attraction_reviews_1bd8 204 helpful votes
4 of 5 bubbles Reviewed 30 October 2016 via mobile

I mean it's a mall. I wouldn't make a special trip here or anything but it is attached to the ritz so easy to get too A lovely Macy's and fun for kids with the Leto store and it's awesome displays. I did throughly enjoy the dr Seuss exhibit tho. It was beautiful. There is a large food Court with... More 

Thank Lisetteki

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Questions & Answers

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16 days ago
Philadelphia, Pennsylvania
over a year ago

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

Neighbourhood Profile
Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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