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American Girl Place

Certificate of Excellence
Magnificent Mile
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Address: 835 North Michigan Avenue, Water Tower Place, Chicago, IL 60611
Phone Number:
+1 877-247-5223
09:00 - 21:00
Closed now
See all hours
Sun 09:00 - 18:00
Mon - Thu 10:00 - 20:00
Fri - Sat 09:00 - 21:00
Recommended length of visit: <1 hour
Fee: No

Discover why American Girl Place® Chicago is more than just a store—it’s a...

Discover why American Girl Place® Chicago is more than just a store—it’s a place for her imagination to soar! She’ll love exploring the worlds of her favorite characters filled with doll collections, books, outfits and more. From inspiring historical characters to the contemporary Girl of the Year® dolls, she's sure to find a character she loves. Plus, My American Girl® dolls let your girl create the doll just right for her—and bring her to life at Innerstar University. But that’s not all we have in store! Enjoy fun and fancy dining at the Cafe, where even her doll gets to dine. Be sure to check out the Doll Hair Salon where girls can watch as our stylists create a fresh look for their dolls! Then, commemorate the special day with a visit to the Photo Studio. And when it's time for a special occasion, American Girl is the perfect place to celebrate. From in-store events, and all-inclusive birthday party packages, your girl will always remember her special day. Start planning your visit with the help of our complimentary personal shoppers—they’ll tailor the day to you and your girl!

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TripAdvisor Reviewer Highlights

Read all 376 reviews
Visitor rating
  • 229
  • 95
    Very good
  • 21
  • 4
  • 6
Very Special Day!

I can not say enough good things about this store. We visited on 1-14-17 for our daughters 5th Birthday and we spent about 4 hours in the store. I guess what impressed me the most... read more

5 of 5 bubblesReviewed 4 weeks ago
Stephanie C
via mobile
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376 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I can not say enough good things about this store. We visited on 1-14-17 for our daughters 5th Birthday and we spent about 4 hours in the store. I guess what impressed me the most was the costumer service. They really treat the children as little people and make it a special experience. It will be a memory we will... More 

2 Thank Stephanie C
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 January 2017

Be sure to stop here with your little girls! Reservations required for dining. The Ultimate 5 year old's Doll Store!

Thank Carolyn B
Fort Worth, Texas
Level Contributor
55 reviews
35 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 27 December 2016

American Girl Place of course has the American Girl store which is fun to go through with my six year old daughter as she explores all the doll stations, even if you don't have a doll. Next door on the second floor is the lego store and across from the that is a Dr. Seuss art store. There is also... More 

3 Thank Amychuck
Ankara Province, Turkey
Level Contributor
72 reviews
41 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 December 2016

If you want to buy a gift to her especially between the ages of 4-13 take her there. She will like it. However the difficulty is to choose. Then it is up to you, or how much you can afferd.

Thank tunc o
Austin, Texas
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 6 December 2016

I was so excited to visit Chicago and go to this store. I arrived when store opened. I did not find the associates terribly helpful or friendly and some of the displays were dis- organized which made it hard to tell what was included with certain items. I did not buy anything and instead just ordered online like I usually... More 

Thank kjtex2016
Laporte, Indiana, Usa
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 December 2016

American Girl Doll store in Chicago was really nice. It is very clean and east to navigate. The parking garage below Water Tower Place is very convenient. My family and I went on a cold and rainy night. Parking below Water Tower Place allows you to walk around without a coat, and leave the heavy clothes at the car. I... More 

1 Thank Jay F
Park Ridge, Illinois
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 28 November 2016 via mobile

I'm quite disappointed in my visit to American Girl Place (Chicago ). The dolls and accessories were cute and priced as expected in the catalog, but I bought the matching top and skirt to the WellieWishers collection and am sorry I did. I went up a size on the shirt so it would be longer as it is cotton and... More 

2 Thank ASchnauzer
Ann Arbor, Michigan
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 17 November 2016 via mobile

My sister is a huge fan and this place had everything; a restaurant for you and the doll, hair salon, shopping...two floors. It would make a kid's LIFE honestly

Thank Uniqueuser42
Wilmette, Illinois
Level Contributor
265 reviews
90 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 15 November 2016 via mobile

We took a four year old and a ten year old. The ten year old is basically finished with American Girl dolls and items. She got bored quickly. Our four year old loved every minute! She ran from exhibit to exhibit and loved seeing everything. Our four year old was disappointed in the smaller bitty baby space. She enjoyed the... More 

Thank nurabbit
Holland, Michigan
Level Contributor
25 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 13 November 2016 via mobile

Our daughter requests to visit the store, plan for it to be busy, but usually it's efficient to check out!

Thank Heather V

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?

Staying in Magnificent Mile

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Magnificent Mile
Over 400 stores pack the concrete along Michigan Avenue, the eight-block stretch known as Magnificent Mile. This area between Oak Avenue and the Chicago River is more a shopping paradise than a full-out neighborhood. For prime upscale shopping, this is the place to go. It’s busy, energetic, and packed with shoppers. You'll also find hundreds of restaurants and dozens of hotels, all on the mid- to high-end scale. Some of the city’s most iconic buildings like the Wrigley Building, John Hancock Center and other architectural marvels define the magnificence of this neighborhood.
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