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Chicago Waterworks Visitors Center

163 E Pearson St, Chicago, IL 60611-2162
+1 312-742-8811
Review Highlights
Visitor Center Closed

The Visitor center is not found here but in the basement of the original Marshall Field Store - now... read more

Reviewed 27 June 2017
Sue D
Grand Rapids, Michigan
via mobile
a great place to visit

My brother and myself went to the theatre adjoining the Waterworks to see Life Sucks and I cannot... read more

Reviewed 14 November 2016
jennifer s
Harrogate, United Kingdom
Read all 15 reviews
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  • Excellent42%
  • Very good26%
  • Average20%
  • Poor6%
  • Terrible6%
27 Jun 2017
“Visitor Center Closed”
14 Nov 2016
“a great place to visit”
163 E Pearson St, Chicago, IL 60611-2162
Magnificent Mile
+1 312-742-8811
Write a Review
Reviews (15)
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1 - 10 of 14 reviews

Reviewed 27 June 2017 via mobile

The Visitor center is not found here but in the basement of the original Marshall Field Store - now Macy's on State Street. The Waterworks building is interesting to look at, but no help for tourist.

Thank Sue D
Reviewed 14 November 2016

My brother and myself went to the theatre adjoining the Waterworks to see Life Sucks and I cannot praise it enough for the atmosphere and the wonderful way the actors gelled together.As we came out we managed to look and see the workings of the...More

Thank jennifer s
Reviewed 31 December 2015 via mobile

Interesting pumping station but very little information for visiting the city. Worth a few minute visit, while walking around.

Thank LiketoeatCincinnati
Reviewed 20 October 2015 via mobile

It's always amazing to see this amidst all the modern buildings in that area. Sadly there is nothing on the inside. For my visit there was an art "exhibit" that was lacking and no visitor info.

Thank gdla2015
Reviewed 7 August 2015 via mobile

This Waterworks visitors center has been closed for nearly a year. There are now two visitor centers in the center. One is in the Cultural Center (on the north side) and the other is in Macy's on State Street.

3  Thank Diane K
Reviewed 22 September 2014

We stayed at a nearby hotel, and walked over to the Water Tower on our first day to the city. The water tower is a distinctive and historic building, which survived the Great Fire of 1871. While we didn't go inside, we enjoyed visiting the...More

2  Thank PCFamily
Reviewed 11 August 2014

Staff friendly, able to give accurate directions, which made our goal a walking tour instead of drive and park. The route led us through Daley Plaza, past the Wrigley building and multiple other Chicago sites. Friendly and patient the whole time. An honor to their...More

1  Thank papahal
Reviewed 27 September 2013

The Chicago Water Tower, at the corner of Chicago Ave. and Michigan Ave, is one of the most distinctive enchanting buildings in the world. Add in the fact that the Water Tower was one of only a few buildings which survived the devastating Chicago Fire...More

3  Thank gmazeman
Reviewed 30 December 2012

I just wish we went hear first for bus and subway instructions and maps. They are the only ones that know what they are talking about If you know the places you want to visit bring your list with you and get help. If you...More

5  Thank 2Lman
Reviewed 2 October 2012

My first visit to Chicago and I came here by accident, how glad I was I went inside this strange water pumping station looks like something from Disneyland. Maps information and really helpful staff Big plus, you can sit quietly to read and plan stuff...More

4  Thank MartinBrophy
Magnificent Mile
Over 400 stores pack the concrete along Michigan
Avenue, the eight-block stretch known as Magnificent
Mile. This area between Oak Avenue and the Chicago
River is more a shopping paradise than a full-out
neighborhood. For prime upscale shopping, this is the
place to go. It’s busy, energetic, and packed with
shoppers. You'll also find hundreds of restaurants and
dozens of hotels, all on the mid- to high-end scale.
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