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Gray Line Chicago

Open today: 09:00 - 17:00
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Traveller Overview
  • Excellent21%
  • Very good19%
  • Average11%
  • Poor15%
  • Terrible34%
Travellers talk about
About
Gray Line Sightseeing Bus Tours provide the most comprehensive Scenic and Historic sightseeing tours of Chicago. Our North Side Tour will take you from the heart of the Loop up the Mag Mile, through Lincoln Park to Wrigley Field and back. Our South...more
Open Now
Hours Today: 09:00 - 17:00
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Suggested duration: 2-3 hours
Contact
17 E Monroe St, Chicago, IL 60603-5608
Downtown / The Loop
Website
+1 312-251-3100
Call
Ways to Experience Gray Line Chicago
from US$31.95
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from US$31.95
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Reviews (242)
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1 - 10 of 233 reviews
Reviewed yesterday

My family and I took the South Side tour and it was excellent! I believe the tour is under new ownership, as we could hear the informative and entertaining driver crystal-clear throughout the trolley. And yes, it is a trolley and not a bus, so...More

Thank John C
Reviewed 1 week ago

We have relied on Grayline all over the world, and were somewhat disappointed at this city tour, called the Grand Tour (combination of North and South City tours), with a river cruise. Firstly, it was a bit hard to find the ticket counter (buried inside...More

1  Thank BenLar137
Reviewed 2 weeks ago via mobile

This tour takes part in 2 halves, The Northside and the Southside. You take your voucher to the Feelings giftshop on the street(Arcade) level of The Palmer House Hilton(arrive early and pop up to the Lobby of this hotel - itโ€™s quite a sight in...More

1  Thank gagsnel
Sam T, Guest Relations Manager at Gray Line Chicago, responded to this reviewResponded 2 weeks ago

We're so glad you enjoyed your Grand Tour of Chicago and thank you for taking the time to leave this generous review!

Reviewed 2 weeks ago

We thoroughly enjoyed our Gray Line South Side tour. The bus driver was an excellent driver and narrated most of the time. It is a trolley, not a closed in air conditioned bus, but we were still comfortable on a hot day. We saw a...More

Thank E B
Reviewed 11 October 2018

The tour covered a lot of geography and provided detailed commentary. Unfortunately. bus driver/ guide spoke in a sing song voice that was hard to understand sometimes. Also, challenging to hear when on the highway if you were sitting toward the back of the bus....More

5  Thank Emily4518
Reviewed 30 September 2018

Didn't know the tour was 4 hours when I started. Didn't know the 360 tour John Hancock bldg was " go find it yourself "

Thank G R C
Reviewed 27 September 2018

Easy to get in the riverside, the Architecture Tour is an incredible adventure for the peoble who like to know about the history and the art of the building. During the sail, you can hear and see, a nice explanation of the most iconic building...More

Thank berroacda
Sam T, Guest Relations Manager at Gray Line Chicago, responded to this reviewResponded 3 October 2018

We are glad that you were able to enjoy a nice sunny day out in Chicago. The river boat architecture cruise is a nice way to see all of Chicago from land and water. Thank you for generously leaving this review, we appreciate it.

Reviewed 27 September 2018

Excellent! The tour was comprehensive: many historical sites, much Chicago trivia. Now there are many Chicago references--people, places, events--that I now can identify from this tour.

2  Thank Odyssey815782
Sam T, Guest Relations Manager at Gray Line Chicago, responded to this reviewResponded 3 October 2018

Thank you for leaving this nice review. We are glad that you had a nice time and able to bring some content home with you! Come back soon.

Reviewed 15 September 2018

๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž This is the worst city tour Iโ€™ve ever been on. The guide knew little of the city. He either forgot or didnโ€™t know facts. Terrible

2  Thank rvtravler2018
Reviewed 15 September 2018 via mobile

Excellent tour. Great guide. Don't miss. Nice to know that the river is getting cleaner. Very efficient and convenient.

Thank Marilyn N
Sam T, Guest Relations Manager at Gray Line Chicago, responded to this reviewResponded 18 September 2018

Marilyn, Thank you for the kind review! We are glad you had a nice experience on your tour, come again soon!

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Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You wonโ€™t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (โ€œThe Beanโ€), one of
...More
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Questions & Answers
Ask a question
Edie M
4 July 2015|
AnswerShow all 3 answers
Response from Sandra D | Property representative |
Hello Edie, There are over 90 hotels in the downtown area which we service. Our main office is located inside of the Palmer House Hilton which is a lovely hotel to stay at. There is also a hotel called the Silversmith... More
0
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rambro1
29 December 2014|
Answer
Response from Sandra D | Property representative |
Hello, We only service Chicago and have no information about Philadelphia. Thank You.
0
Votes